Something wrong with ITAD

[Navara]

Please use this thread only for global SHTF situations (zombies, meteor swars, itad offline for hours, globe-scale floods or plagues, etc), all user-specific issues should have it's own thread or be posted in #bugs channel of our Discord server - https://discord.gg/ANz9yGf .

[PhrostB]

yes i got this error:

Latest activity notice: 90008 removed

i resynced and it seems to work now?

[tomas3333]

Yes, it should be fixed

[cold]

Początkowo opublikowane przez tomas3333:

Just checked, yeah, you need to make your profile public for sync to work

Thanks that fixed it. Maybe add an error message if profile is private when trying to sync from ITAD?

[ChrisG]

Hello! Did you remove GOG from the site? Because i don't see it in the store lists when searching for a game.

[tomas3333]

I did not, it's still there, but without you telling me more I can't know what's the problem.

[ChrisG]

Początkowo opublikowane przez tomas3333:

I did not, it's still there, but without you telling me more I can't know what's the problem.

Hello Tomas!

When i'm searching for a game to see the prices etc, the GOG store price does not appear on the current deals list.

Example
https://isthereanydeal.com/search/?q=spellforce+3#/page:game/info?plain=spellforceiii

[tomas3333]

What's your region? Can you send me screenshot? I see it there 49,99€

[ChrisG]

Początkowo opublikowane przez tomas3333:

What's your region? Can you send me screenshot? I see it there 49,99€

It's working now. Maybe it was a glitch or something? Anyway, thanks! :)

[Chaser324]

It looks like Extinction and The Extinction have sort of merged or something - the image/description are from Extinction but pricing history and links relate to The Extinction.

https://isthereanydeal.com/#/page:game/info?plain=extinction

http://store.steampowered.com/app/570710/Extinction/
http://store.steampowered.com/app/413510/The_Extinction/

[FolkSong]

Is Steam price scraping broken? I looked up a couple games that I know are on sale on Steam. ITAD shows Alien Isolation at the non-sale price, and Nier Automata doesn't even show a Steam listing.

I imagine this is because of the recent API changes, I'm just surprised there isn't a notification about it.

[tomas3333]

What's your region? I can see Nier Automata deal. Alien: Isolation is not picked up though, not sure what's wrong with that one

[FolkSong]

Canada.

Rocket League is another with no Steam price.

[Fogia]

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Original post:

If I may jump in, it seems to be the same for me (and has been for some time now that I think about it). I'm EU1, and I can't see Steam price for middleearthshadowofwar or toweroftime for instance.

However, I tried to switch the default region under my profile to US, then could see them, but with US dollar. But now that I'm back to EU1, everything is messed up: missing euro prices are not showing again on my waitlist page (so for instance it shows as noone is selling toweroftime), but if I click on info it shows me US dollar prices (or even prices without currency when I tried on another browser).

And as a side note, I can't switch region using the top left menu when under the waitlist page. It is stuck at EU1/EUR. The only way for me to switch is go into my profile and change the default region parameter. If I'm on the front page, it works fine. Is it intended?

Note that everything was tried under Firefox (inc. in safemode) & Chrome.

Thanks.

-------------------------
Update 1:

Looks like I was able to fix the issue of US dollar prices still showing in the details when back to EU1 default region. I had to log out and restart my browsers (I think I tried just to log out, but it didn't work)

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Update 2:

Err, now Steam prices are showing under middleearthshadowofwar or toweroftime info. But toweroftime is still displayed as "no price found" when just looking at my waitlist. And I clicked on the frostbunk sell in the background (since it was promoted), got the details window popup ... and Steam is not listed.
Still investigating ...

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Update 3:

Ok, now I'm starting to understand what's going on.
It seems that the prices shown on the waitlist are the one defined under your profile (default region). But what is shown once you check the details are based on what you selected on the top left when NOT on the waitlist page. Example: set default region under profile to EU1, go to ITAD main page, switch to US, go to your waitlist, then you will see euros but once checking the details you get US dollar prices.
So that explain why I was able to see Steam prices in euro in the details of say toweroftime at some point: I was set to EU2 when on the main page (and toweroftime has Steam price for EU2, but not EU1 ...). Now that I'm back on EU1 on both (under profile and top left when on the main itad page), I'm facing the original issue.

-------------------------
Summary:

So there seem to be several issues:

1) No Steam prices for several games when set to EU1 (euro prices).
Example: middleearthshadowofwar, toweroftime, frostpunk, divinityoriginalsinii, ...

2) Inconsistencies between waitlist game prices and game details prices due to ITAD using two different settings for region (one in profile and one from top left menu).
Example: set default region under profile to EU1, set region value in top left menu through main ITAD page to US. Go to waitlist. Prices shown in euro. Click on a game. Prices shown in dollars

3) Region setting in the top left menu locked to profile default region when under waitlist page, but value not reflecting real setting since game details prices remain set to currency/region selected for instance through main ITAD page (see point 2 above)
Example: set default region under profile to EU1, set region value in top left menu through main ITAD page to US. Go to waitlist. Top left menu shows EU1. Can't change value. Click on a game. Prices shown in dollars.

Hope that helps.

[tomas3333]

Ok, I think I have solved the parser issues, prices should be updating again now.

@Fogia - regarding Waitlist and region, that's by design. Waitlist has to know what region you are interested in so it can send you notifications. Before you used to have Waitlist per region but that was confusing for a lot of people and I was receiving complaints about notifications for games that are not in Waitlist or about missing prices for Waitlist. So now you set your primary region in settings and that is used for Waitlist.

[brvsn]

hi there guys, hi tomas..

I seem to remeber that in the past it was possible to change the date when a game was bought; this is expecially useful for games bought on Origin, Ubisoft and so on (in general everithing notautomatically synced) or manually added to the personaldatabase; I can't find this option now so am I wrong if I say that it was there i the past?

thanks for your work, have a nice weekend ;)