Support FAQ -? Read this!

[Indiegala]

Hi Galapeople do you need any kind of support?
Please contact us directly if you need help:
You may email us or read our Support FAQ at our Support Page[[e-mail]].

We can not guarantee prompt assistance if you post here in the Steam Group. Please email us for the best results.

[76561198261904358]

epaa quien me agrega zami_yagua

[Alexandre]

hmm

[- RostyaNNNNNN♥]

hmmmmm

[Caenis Snow]

I emailed support yesterday and got a fast response, but when I returned the email right away to give them the info support needed, no one responded. :( I hope the problem with my account gets fixed today. Not too happy at the moment. :(

UPDATE: They fixed it today. :) Thanks IndieGala!

[Taebrythn]

i wished i had the same response i've sent in 2 tickets and even waiting for a review on a bundle they put a hold on. they even charged me for the bundle and 0 keys. not a happy camper atm.

edit. indiegala never helped me but ignored all attempts at contact. how sad. lost a customer.

[T0m]

I have been charged for a game but i only received an email saying that my transaction has been scheduled for reviewing. I ve send 3 email to support but they wont answer back !!! this is frustrating

[Mattimus]

I conducted a traded for a Guaranteed Key, but that key had (somehow) already been activated. Received an initial reply to my email, requesting a screengrab of the Steam message.

But once I sent them the info requested, I've heard nothing since. I've tried follow-up emails and contacting them on Facebook . . . but nothing. Not happy.

[satanapank]

you ignore all my messages and mail!

[RadroachRudy]

I sent an email to support so will update if question is answered. I made an email with @icloud.com and set my account all up and entered some giveaways. When I wanted to buy a bundle I couldn't (because of Apple email) so I disconnected from steam and unclaimed the profile to use a different email, now it will not let me connect my steam profile to the @yahoo.com because it is I can't use it for two profiles. Any answers or suggestions?

[RadroachRudy]

My issue was resolved! Thanks Indie Gala

[EST-JP RS/BR]

What's up everyone. Today I tryed to login with my account, but everytime I get this error "Profile not claimed or password not set". Never happened to me before, and I cleared Google Chrome cache yesterday.
Anyone got a fix for this? Already tryed to recover my account, but didn't fix.
Thx for the help, and have a nice weekend.

[Voodoo]

When i try to login i recive "User does not exist", does anyone faced with the same problem??

[Delta_Charlie_Sierra]

We're sorry! You cannot connect your Steam profile to more than one Indiegala profiles
Eu só tenho uma conta na Steam e aparece que não estou logado

[Grebber]

A couple of ideas for the next bundle

Horror Bundle:

Francisca
Sophie's Curse
Insane Decay of Mind
Inside: Before Birth
Emily Wants To Play
Statues

Hidden Object Bundle:

1 Moment Of Time: Silentville
Rescue Lucy
Sacra Terra: Angelic Night
Mirror Mysteries 1-2
Voodoo Whisperer Curse of a Legend

Mixed Bundle:

Ubersoldier 2
Strike Force: Arctic Storm
The District
Battle Ranch
Bottle
Drizzlepath
Crossbow Warrior - The Legend of William Tell

[MakoSipper]

Fix your website. Seriously, it's long overdue.