500 Internal Server Error

[La Lisko]

hi :)
I'm trying to buy some games from your website, but I get this error:

"500 Internal Server Error
The server has either erred or is incapable of performing the requested operation."

Does this error occur only to me or I'm not the only one?

[Steven Cojo]

Hello, we are working on fixing it, seems to be happening to Borderlands 3, Death Stranding, Dark Souls so far, others seem to be working as intended. Could you please tell me with what item did you have an issue?

[La Lisko]

Dark souls remastered

[Steven Cojo]

Could you please try now?

[La Lisko]

Now it works. Thank you so much!! :)

[psychonic]

Phoenix Point: Year One Edition does it as well

[dolanwilde]

Sorry for digging this up.
Do you have some kind of crash? Can't access the website forums.indiegala.com
Also there is also "Error [500]" when clicking to reedem key!!! (several old bundles).
It looks like the used/unused bundles got mixed up.

[Geejie]

Originally posted by dolanwilde:

Sorry for digging this up.
Do you have some kind of crash? Can't access the website forums.indiegala.com
Also there is also "Error [500]" when clicking to reedem key!!! (several old bundles).
It looks like the used/unused bundles got mixed up.

I also cannot access my newly bought Steam key or post on the forums to get any answers, only getting Error [500] when I try to redeem

edit: It also will not let me redeem the free Crazy Machines 3 game it gave me with purchase and I imagine they shouldn't be short on those keys, so why the Error?

[Geejie]

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[Prodigital]

I just ordered from them and I am having the same issue. I was able to redeem Crazy Machines 3 with no issues but Skyrim VR is error 500 and won't let me redeem. I sent in a ticket for support but it sucks. Did you get resolved?

[Jebatron1000]

Hello, I have same issue with Uno game - currently corresponding with support but with no progress for 3 days...

[Steven Cojo]

Apologies for the late response. It was an issue that affected everyone for a brief period of time in that day. It should be fixed now. If you are still experiencing issues, please let me know.

[Auzi]

Bump. Rainbow Six Siege year 8 operator edition is also giving 500 error

[Dohi64]

fix your shitty store.