Stay safe everyone! ~Tyler

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Heads up to all Steam users

Steam's database was compromised.

People have had access to usernames, encrypted passwords, and encrypted credit card transaction logs, and possibly encrypted payment details.

This isn't on the same level as Sony's PSN messup, as your details are still encrypted, and thus reasonably secure for the time being, but it is strongly recommended you change your Steam password, and your e-mail password if it was the same one.

Do reshare me to get the news around.


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Dear Steam Users and Steam Forum Users:

Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.

We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.

While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.

We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.

We will reopen the forums as soon as we can.

I am truly sorry this happened, and I apologize for the inconvenience.

Gabe.

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http://forums.steampowered.com/forums/profile.php?do=dst

Looks like it's official, everyone. The doors are now closed. Club Uptime has thrown up a final message at brohoster.com, and the Brohoster staff are banding together to start a new initiative.

If you're a former client, read up here: http://www.phoenixerve.com/refugees

You can join us here at our Steam group: http://steamcommunity.com/groups/Phoenixerve

-Andrew

http://www.phoenixerve.com/lifepreserver

To All of our Bros,
I would like to start by offering my apologies to all of the customers of Brohoster and Club UpTime. We realize that the past few days have been a frustrating experience for all of you.
As many of you are aware, Club UpTime has had to close its doors, and an unfortunate side effect of that is that its subsidiary company Brohoster has been dissolved as well.
The remaining ex-staff of Brohoster along with a co-owner of Club UpTime have been working around the clock for the past three days to provide a solution for customers to retrieve their data. We have worked with SoftLayer to come to an agreement that allows us to open the public ports for all of our servers so that customers may log into their old services and retrieve their data. We have agreed upon a window of 72 hours for this access, so ask that you take advantage of this time.
Refunds will be issued to all customers who have already paid their invoice for the current month, and will be prorated if paid quarterly, semi-annually or annually. Please be patient as this process may take up to 4-6 weeks to complete.

I wish to thank the following people who have gone above and beyond to stick with us while in restoring these services as our primary goal has been to ensure our customers were taken care of:
Andrew McWatters – System Administrator / Tech Support (Brohoster)
Tyler Salwierz - System Administrator / Tech Support (Brohoster)
Terri Detlor – Tech Support (Brohoster)
Melodi – Community Management (Brohoster)
Brian – Silent Partner / VP (Club UpTime)
Hexxeh - Facepunch Forums

We would like to take this opportunity to inform you that the above mentioned individuals who have worked so hard to have your server access restored are also reorganizing into a brand new company which plans to offer the same high quality services and customer service. We will announce further information regarding this transition in the coming week.

We will have full support options available with the launch of the new company; however, in the meantime we will do ourbest to answer any questions we can via the standard channels of communication we have access to such as WebHostingTalk, Facepunch, Facebook and IRC.

Sincerely,
Larry Detlor
General Manager Brohoster

READ THE HEADER ON THE OP.

http://www.facepunch.com/threads/1111737-Brohoster-is-Gone

*Not EVERY server has been reconfigured yet, we are working hard and fast to get your files back immediately.