STEAM GROUP
Steam Mobile App SteamMobile
STEAM GROUP
Steam Mobile App SteamMobile
1,121
IN-GAME
6,552
ONLINE
Founded
August 18, 2022
Unable to Complete Purchases In-App
Attempting to purchase brings me to the steam guard account verification, but does not return me to the payment window. This is a loop and games cannot be purchased in the app
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Showing 1-9 of 9 comments
Bubbadoo🦈🌺 Nov 6, 2024 @ 9:29pm 
Having this same exact problem. I kept trying so much that I had been temporarily locked out due to too many failed auth attempts
ConmanVapes Nov 7, 2024 @ 2:00pm 
Same, i tried to use guard recovery code as well. The page wanted a 7digit, recovery code and temp codes are 6 and 5 respectively. There is no way to put an incomplete number in. I'm fully logged in on the app and just can't finish the purchase. This is unexceptable. A webapp would be working better than this

But I think it's because the app swaps to the auth page automatically, which either causes the login to fail or stop. Eitherway it loads for a sec and then asks you to put in your login. Best way to fix is to not use this app for purchases. So in otherwords don't use the app except as an over glorified auth app.
Last edited by ConmanVapes; Nov 7, 2024 @ 2:03pm
aswitz87 Nov 9, 2024 @ 5:34pm 
Same issue. Kinda bummed as I'm away from my PC for a week and was going to get a gift on sale for a friend, sale ends before I get home.
I'll keep playing with it for a bit and if anything works I'll post back in here.
Scarleton Nov 12, 2024 @ 12:54pm 
Same issue here, attempted to purchase multiple gifts, I get sent back to the login screen after approving the steam guard.

I also tried adding balance to the wallet, same issue.

Essentialy can't issue any type of payment via the phone.
› koi. Nov 13, 2024 @ 9:53am 
I am having this same issue.

Just keep getting looped back from post stream guard verification to before i entered credentials
Wemic Nov 14, 2024 @ 3:43am 
+1
Terra Nov 16, 2024 @ 5:53am 
+1
BOSSKUR Nov 16, 2024 @ 11:04am 
Steam webkit is broken.
Pepsi274 Nov 21, 2024 @ 11:59am 
I am also having the same problem I have cleared cache on both phone and tablet, I also changed authenticator to the tablet, tried purchasing and authorized the authenticator and then it boots me back to the sign in screen. I am at a loos and find it frustrating.
I'm on app ver. 3.9.3
Last edited by Pepsi274; Nov 21, 2024 @ 12:01pm
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Showing 1-9 of 9 comments
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