Discord playback issue

[Wasabi]

Kind of a niche issue, but when posting clips on Discord that were exported via steam game recording, the clips do not play for some people, not all though. I suspect it is based on if they have hardware acceleration on or off. It is a consistent issue for the same people with steam game recording clips and videos rendered with other software work fine for them

[Poltergeist]

I have this issue too. It started when the clips official release happened. For me, the clip sends and can be played, but is just a still image with sound... very strange. And it always does it, weather I copy paste it or export it. It's so bazaar to me

[BoozeFromBeyond]

Just ran into the same issue myself. I can view it just fine on my PC, but when trying to share it on Discord it seems to just be a still image with sound

[RIDAI]

Can not view them on my PC but can on my phone, clip is just an image with sound. Something is wrong with the MP4 encoder I assume, works fine on all devices when manually encoding with h264.

[KoweK]

I have the same problem but it only exists on PC client, everything works fine on mobile. On PC just frozen image with sound.

[tupperwEri]

Disable "Enable HEVC (H.265) video codec" in "Steam>Settings>Game Recording". either a lot of devices flat out do not support H.265 and/or Discord does something catastrophically dumb and breaks the file. it'll bump it down to 64 which I believe a lot more devices can play and Discord 100% officially supports. GPU encoding hasn't caused any issues for me but if it's still busted you can try turning it off

[BoozeFromBeyond]

Originally posted by chicken man that took 21 percs:

Disable "Enable HEVC (H.265) video codec" in "Steam>Settings>Game Recording". either a lot of devices flat out do not support H.265 and/or Discord does something catastrophically dumb and breaks the file. it'll bump it down to 64 which I believe a lot more devices can play and Discord 100% officially supports. GPU encoding hasn't caused any issues for me but if it's still busted you can try turning it off

So I did this and it wasn't enough on it's own. When I was exporting the video I also had to set the codec manually to H.264 for it to work on the test clip I made as, for some reason, the change in the overall settings didn't carry over.

Thank you for the help though

[tupperwEri]

Originally posted by BoozeFromBeyond:

Originally posted by chicken man that took 21 percs:

Disable "Enable HEVC (H.265) video codec" in "Steam>Settings>Game Recording". either a lot of devices flat out do not support H.265 and/or Discord does something catastrophically dumb and breaks the file. it'll bump it down to 64 which I believe a lot more devices can play and Discord 100% officially supports. GPU encoding hasn't caused any issues for me but if it's still busted you can try turning it off

So I did this and it wasn't enough on it's own. When I was exporting the video I also had to set the codec manually to H.264 for it to work on the test clip I made as, for some reason, the change in the overall settings didn't carry over.

Thank you for the help though

At least i said something partially correct, i dont normally do that. still cant believe its still this busted