Resolution issue

[Tesko249]

The resolution of recordings sometimes does not match the game's resolution. While I am (always) playing at 2560x1440, the recording output was 1920x1080. And there seems to be no option in the Steam settings to have the recording resolution at a fixed value.

This issue only happened in the game Horizon Forbidden West, whereas in another game – THE FINALS – my game was correctly captured at 1440p resolution. I haven't tested any other games yet.

Steam version: 1731433018
Platform: Windows 11, Version 23H2
GPU: NVIDIA RTX 4090 (MSI Ventus)
Driver version: 566.03 (22 Oct 2024)
Game: Horizon Forbidden West
Other rec software: formerly OBS, currently none

[mikela]

Hi, could you check if the "Enable H265 (HEVC) video codec" setting is enabled in the Game Recording settings?

I checked the game recording logs that we have for your Steam Client and it shows that recordings are currently being encoded with h264 which has a resolution limit of 1920x1200 forcing the capture resolution to 1920x1080. h265 encoding does not have this limit and will capture at the game resolution (and was what the previous recordings at that resolution were using).

[Tesko249]

Originally posted by mikela:

Hi, could you check if the "Enable H265 (HEVC) video codec" setting is enabled in the Game Recording settings?

I checked the game recording logs that we have for your Steam Client and it shows that recordings are currently being encoded with h264 which has a resolution limit of 1920x1200 forcing the capture resolution to 1920x1080. h265 encoding does not have this limit and will capture at the game resolution (and was what the previous recordings at that resolution were using).

Thank you for the reply, @mikela! Indeed, I have H.265 (HEVC) disabled, because this video codec is not supported by my selection of video editing software (Vegas Movie Studio 14.0 and Avidemux 2.8.1). These files also don't generate thumbnails in Windows, unlike H.264 (unless you purchase the HEVC video extension from the Microsoft store).

Of course, recording in H.265 and then converting to H.264 is an option, but that takes time, and for the number of clips I tend to capture, I think it's just too impractical. Besides, H.264 is capable of capturing video at 1440p – that's my experience in OBS anyway – so I was hopeful that it would be no issue for Steam Game Recording.

[Yuka]

Exactly. I really don't know why steam is limiting H264 recording to 1080p.

Originally posted by Tesko249:

Originally posted by mikela:

Hi, could you check if the "Enable H265 (HEVC) video codec" setting is enabled in the Game Recording settings?

I checked the game recording logs that we have for your Steam Client and it shows that recordings are currently being encoded with h264 which has a resolution limit of 1920x1200 forcing the capture resolution to 1920x1080. h265 encoding does not have this limit and will capture at the game resolution (and was what the previous recordings at that resolution were using).

Thank you for the reply, @mikela! Indeed, I have H.265 (HEVC) disabled, because this video codec is not supported by my selection of video editing software (Vegas Movie Studio 14.0 and Avidemux 2.8.1). These files also don't generate thumbnails in Windows, unlike H.264 (unless you purchase the HEVC video extension from the Microsoft store).

Of course, recording in H.265 and then converting to H.264 is an option, but that takes time, and for the number of clips I tend to capture, I think it's just too impractical. Besides, H.264 is capable of capturing video at 1440p – that's my experience in OBS anyway – so I was hopeful that it would be no issue for Steam Game Recording.

[WuJJ]

I have H.265 checked, but Steam still records at 1080p height with 24Mbps. It seems to think this is a 1080p screen. My native resolution is 5120x1440. The recording is 4096x1152 60fps H.265 24Mbps. Therefore it ended up being rather blurry. Is there a way to force it to use the full resolution and 50Mbps bitrate?