Cant play recorded video, i can see only freezed black screen

[patrick]

Cant play recorded video from any game, i can see only freezed black screen with loading circle in the middle.

before some patches it worked fine.

When i move my mouse to preview bar, i can see frames of gameplay, but i cant play video.

Is there a fix for that?
or i have to delete whole record library?

few weeks ago it worked fine ;/

[patrick]

I also switched my gpu from radeon 6700xt to radeon 7800xt while ago, and didnt used steam recording since then,
It may be a cause?

[Xiarno]

See here: https://steamcommunity.com/groups/SteamClientBeta/discussions/5/4840897430883890964/#c4840897430883932601

Turned out Valve added some codecs to the recording but forgot to add those codecs to the playback, so the playback cannot play back the video (no pun intended)

[mikela]

Hi, I checked logs from your Steam client and it appears you may have the GPU accelerated webviews setting disabled.

H.265 playback in the Steam client currently requires the "Interface -> Enable GPU accelerated rendering in webviews" and "Interface -> Enable hardware video decoding" settings to be enabled. We are working to add better handling of this case and reporting of the underlying cause of video playback failing.

Please let me know if these videos continue to not play back successfully with these settings enabled.

[YaMiKaZi 闇]

i have the same exact issue here. Hoping we get a permafix fix for this. Disabling the H.265 playback seemed to remedy this wonderfully.

[Denys]

Hi, I have the same issue. I have had both settings enabled all along, and also tried disabling H.265 but that did not fix the issue. I can see parts of the clip when I drag my mouse in the timeline but the video won't play black. I can also save a clip and view it, but it's a lot of guessing how to time it since I can't watch the actual video beforehand.

Edit: I checked the other thread, and indeed it helped to re-enable GPU acceleration & hardware video decoding. I guess it falsely showed it to be enabled :)

[Scoot]

This is still a problem for me, even with settings recommended.

Interface > Enable GPU accelerated rendering in webviews: Enabled
Interface > Enable hardware video decoding: enabled

Game Recording > Enable HEVC (H.265) video codec: Disabled

I have swapped around these settings and still had problems with playback on my clips, and background recordings.