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All Discussions > Beta Feedback > Topic Details
hydranmenace May 12, 2023 @ 8:42pm
Unable to click links, interact with displayed page, particularly in community news
When I go to notifications or community, and less frequently any other page, I can't scroll, click anything, or interact with the page in any way. I have to leave the page and come back. Sometimes three or four times, and then suddenly the page will work. I have no issues in my browser or with apps. Feels like Steam just froze and I had to check other running applications to make sure it was just Steam. I am also experiencing significant display lag, even now, just typing.
I am using SteamClient020 on linux. I have also noticed the steam hardware survey is not correctly detecting my hardware. I have an HTC Vive but the survey says no VR detected. Doesn't detect all of my drives,. Other minor issues. Games have been working fine.


Computer Information:
Manufacturer: ASUSTeK COMPUTER INC.
Model: ROG CROSSHAIR VIII HERO (WI-FI)
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 9 3900X 12-Core Processor
CPU Family: 0x17
CPU Model: 0x71
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4672 MHz
24 logical processors
12 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
"Garuda Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 6.3.1-zen2-1-zen
X Server Vendor: The X.Org Foundation
X Server Release: 12101008
X Window Manager: KWin
Steam Runtime Version: steam-runtime_0.20230427.48846
Video Card:
Driver: NVIDIA Corporation NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 530.41.03
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 100 Hz
VendorID: 0x10de
DeviceID: 0x1b06
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 3440 x 1440
Desktop Resolution: 3440 x 1440
Primary Display Size: 31.42" x 13.19" (34.06" diag), 79.8cm x 33.5cm (86.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 11264 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Nvidia GPU 82 HDMI/DP
Memory:
RAM: 32002 Mb
VR Hardware:
VR Headset: None detectedStorage:
Number of SSDs: 7
SSD sizes: 2000G,1000G,1000G,750G,512G,256G,0B
Number of HDDs: 0
Number of removable drives: 0
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Showing 1-7 of 7 comments
Self Destructive May 12, 2023 @ 9:03pm 
Yep, I'm having the same issue, except I'm on Windows 11, the latest Insider Build.

Many aspects of the client simply don't respond to clicks. Sometimes the X button to close the steam window doesn't even work. Clicking the notifications icon does nothing, or the announcements.

Most of the time when I start steam, it loads up to a black window, and I have to click "Library" to make my library show up.

It's completely messed up at the moment.
Last edited by Self Destructive; May 12, 2023 @ 9:03pm
Alyx Eranor May 12, 2023 @ 10:09pm 
same on linux ( ubuntu kernel )
couple reloads usually fix the freeze
only had this for online-pages so far
library works well
Segm3nt May 13, 2023 @ 12:13am 
Same issue here; all webhelper pages (like the Store tab, the Community tab and the Profile tab) are completely inaccessible and unusable.

OS: EndeavourOS Linux x86_64
Kernel: 6.3.1-arch1-1
DE: Plasma 5.27.4
WM: KWin
CPU: AMD Ryzen 5 1600 (12) @ 3.200GHz
GPU: NVIDIA GeForce GTX 1070
Memory: 15925MiB
zestortic May 13, 2023 @ 12:20am 
Similar situation on the below configuration. Interface "Start up location" is set to "Library" in the settings. Upon initial startup "Library" tab responds normally to mouse input. However after clicking on the "Store" link, page elements on the store page and scrolling with mouse stops working. Menu links like Store,Library,Community, etc are still functional and subsequently switching to Library and back to Store page restores normal mouse functionality. This is KDE Plasma/Wayland on EndeavourOS.

Computer Information: Manufacturer: Micro-Star International Co., Ltd. Model: B450I GAMING PLUS AC (MS-7A40) Form Factor: Desktop No Touch Input Detected Processor Information: CPU Vendor: AuthenticAMD CPU Brand: AMD Ryzen 5 5600G with Radeon Graphics CPU Family: 0x19 CPU Model: 0x50 CPU Stepping: 0x0 CPU Type: 0x0 Speed: 4463 MHz 12 logical processors 6 physical processors Hyper-threading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Supported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Supported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: "EndeavourOS Linux" (64 bit) Kernel Name: Linux Kernel Version: 6.1.28-1-lts X Server Vendor: The X.Org Foundation X Server Release: 12301001 X Window Manager: KWin Steam Runtime Version: steam-runtime_0.20230427.48846 Video Card: Driver: AMD AMD Radeon Graphics (renoir, LLVM 15.0.7, DRM 3.49, 6.1.28-1-lts) Driver Version: 4.6 (Compatibility Profile) Mesa 23.0.3 OpenGL Version: 4.6 Desktop Color Depth: 24 bits per pixel Monitor Refresh Rate: 119 Hz VendorID: 0x1002 DeviceID: 0x1638 Revision Not Detected Number of Monitors: 2 Number of Logical Video Cards: 1 Primary Display Resolution: 3440 x 1440 Desktop Resolution: 6000 x 1440 Primary Display Size: 31.50" x 12.99" (34.06" diag), 80.0cm x 33.0cm (86.5cm diag) Primary VRAM: 512 MB Sound card: Audio device: ATI R6xx HDMI Memory: RAM: 15379 Mb VR Hardware: VR Headset: None detected Miscellaneous: UI Language: English LANG: en_US.UTF-8 Total Hard Disk Space Available: 208689 MB Largest Free Hard Disk Block: 147233 MB Storage: Number of SSDs: 6 SSD sizes: 250G,240G,0B,0B,0B,0B Number of HDDs: 0 Number of removable drives: 1 Removable drive sizes: 1024M
Same situation here:
OS: Manjaro 22.1.1 Talos
KDE 5.105.0 / Plasma 5.27.4
Kernel: x86_64 Linux 6.2.13-1-MANJARO
CPU: AMD Ryzen 7 5800X3D
GPU: AMD Radeon RX6700
RAM: 16GB DDR4
When I start my computer and Steam Client (Shop by default at start) I can't clic on anything until I enter on my library and then on another item or return to the shop, and all start working again.
Another bug is, when I minimize the client with the shop open for a few minutes, when I return to Steam the shop screen is black. I have to clic on another item (like the library) and then the shop reloads and shows the items.
RoxariusTM May 13, 2023 @ 8:55am 
same on arch linux
kde kwin
kernel 6.3.1-zen
x11
after i open library the bug seems gone
Last edited by RoxariusTM; May 13, 2023 @ 8:59am
hydranmenace May 13, 2023 @ 3:45pm 
Lots of responses. At least I'm not alone! Should have also mentioned that the "Special Offers" popup when steam starts is always blank and just says "Error"
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All Discussions > Beta Feedback > Topic Details
Date Posted: May 12, 2023 @ 8:42pm
Posts: 7