SOMEONE HELP ME PLEASE!!! LowLevelFatalError

[76561199158408934]

I downloaded Steam normally and it's working smoothly, but when I download a game, for example the game I downloaded: Poppy Playtime, the game downloads normally but when I open the game to play, the game simply doesn't open and the following message appears :


The UE-Poppy_Playtime Game has crashed and will close

LowLevelFatalError [File:D:\Epic Folder\UnrealEngine-5.2.1-release\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue0 failed
at D:\Epic Folder\UnrealEngine-5.2.1-release\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

[The Hoarder]

Originally posted by henrique0.2gabri:

I downloaded Steam normally and it's working smoothly, but when I download a game, for example the game I downloaded: Poppy Playtime, the game downloads normally but when I open the game to play, the game simply doesn't open and the following message appears :


The UE-Poppy_Playtime Game has crashed and will close

LowLevelFatalError [File:D:\Epic Folder\UnrealEngine-5.2.1-release\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue0 failed
at D:\Epic Folder\UnrealEngine-5.2.1-release\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

try and up date game if that dont work try uninsalling it then reinstalling it if that dont work then report it to the developer

[Big Dave]

"File:D:\Epic Folder"

Shouldn't game be in your steam folder?

[Ore_Father]

Update your graphics card drivers (That error is from DirectX with NVIDIA), validate the game files (properties>installed files>verify integrity of game files) and try a different game to see if you get the same error.

Also make sure you're downloading your game to a place Steam can reach.

Originally posted by Pig Dave:

"File:D:\Epic Folder"

Shouldn't game be in your steam folder?

[76561199538064482]

I also have that problem with poppy playtime, have you already solved it? I'm worried