My friends cant join my family

[Ikarozu]

They got the message: "Failed to accept the family invite. You are ineligible to join this Steam Family at this time, as your Steam activity doesn't indicate that you are in the same household as other members of this family"

[bagre]

Im having the same problem

[captian021]

I also got this massage too when i tried to join my friend family.

[我是小马哥]

how can we solve that

[Alakaram]

same

[Nicox2]

Following

[Nylora]

same issue

[p0k314NET]

I didnt know that friends are family.

[Ластирзсу]

I have got the same problem

[Sairel]

Same issue

[rodrigoG]

any solution????

[neocow]

It's region locked and there is no way back to old family. Welcome to sucksville

[neocow]

the only "solve" is swapping steam store regions, which requires a payment method. and locks you out of other regions.

This isn't like EU to EU, but Poland to poland, ect.

No US/canada/mexico, only US, Can, or mex. there is no way around it.

[Tankillz38]

Same issue despite being closer than the other people in the family.

[Dabritos]

I had this issue weeks ago. The fix was(at least for me and my friend) was signing in the main account on their PC, make sure both steam clients are on the latest STEAM BETA not the Steam Family Beta, and finally going to Steam<Settings<Family<Manage Family and invite them.

[Tankillz38]

Originally posted by Dabritos:

I had this issue weeks ago. The fix was(at least for me and my friend) was signing in the main account on their PC, make sure both steam clients are on the latest STEAM BETA not the Steam Family Beta, and finally going to Steam<Settings<Family<Manage Family and invite them.

ok but i cant resend an invite either way, and wouldnt it makes sense the other way around? sign in on the owners pc cause the IP would be the same?