Nacon PS4 Assymetric Controller problem

[Paparas]

With the new steam update the controller has stopped being recognized as a ps4 controller and steam detects it as an xbox controller. I am not talking about in game layouts but also about the steam big picture mode.
This particular controller has its own bluetooth dongle. When only the dongle is plugged in, steam recognizes a ps4 controller but as soon as the controller is powered on steam detects an xbox controller instead of the ps4 that was shown before.
Please advise. This problem did not exist before the steam update.
Thank you

[class101 [OLED deck]]

Did you used any Xbox controller previously or is it your first controller ?

[Paparas]

No I have never used an xbox controller on the pc.
The only controller I have ever used is this one.
I have tried deleting any steam config file I found in the steam folder (config.vdf SDL_GamepadBind) as well as deleting every steam file except steam.exe thus forcing steam to update all saved controller configs.
Nothing seems to work. Always the same thing happens.

[Balderick]

Could you add a link to your bug report for same issue here?


Do you get same issue when using usb cable for controller connection?

[Balderick]

https://steamcommunity.com/groups/SteamClientBeta/discussions/0/3763356923844912168/

Confirms steam is having trouble finding configs

You can use steam config config.vdf to find the older known good config.

But i do not know how to tell steam to load that instaed, just proves controller is not working like it used to.

How or why Steam is not loading controller layouts from config file i cant explain or rationalise. controller.txt confirms Steam never looks there.

If you do not intend using steam for making custom game configs you could try just hiding your controller from steam in controller settings. After clicking your controller in controller settings you should see button at bottom of screen to "hide" that controller. You may need to make sure steam input is disabled for game to which you do from library game properties controller

Try using windows Game Controller Settings aka joy.cpl to make sure your controller works there. Exit steam before you do that. You need to install ds4windows if it doesnt work at all.
When controller works there like expected just hiding it in steam should just make it work like manufacturer intended in steam games. Doing this means you will need other controller or m + kb to navigate steam and launch game.

[class101 [OLED deck]]

That's a good thing you tried to restore the config vdf SDL settings, it's sometimes source of troubles

It sounds like an issue on the steam client side if the update broke something.

Wouldn't surprise me, they recently released an update that disables not only the PS5 controller trackpad in the steam deck ui, but also the Steam controller attached on the Deck and no way to revert it

That's a complete trackpad ban in the UI to solve a problem they had elsewhere.

I still have trouble digesting this ♥♥♥♥♥♥ update that pisses me off more than anything, especially after buying 2 PS5 controllers

Input

• Disabled kernel DualShock 4 and DualSense trackpad → mouse emulation when Steam is running

https://store.steampowered.com/news/app/1675200/view/3646258449514531838?l=english

[Balderick]

Yes seeing how steam input works today compared to 12-18 months ago is very frustrating.
Am sure nobody will be more frustrated than Valve devs though. Steam log controller.txt confirms there are server side issues regarding uploaded controller layouts fro custom layouts. These can fix bad controller mapping but steam cant find server so loads failsafe configs from local install.

[class101 [OLED deck]]

I wanted to leave a link here for OP because it is posible the issue is related to Balderick finding here https://steamcommunity.com/groups/SteamClientBeta/discussions/3/3763356923844959104/

Good finding man

[Balderick]

kudos to you for joining the dots together. ;-)

i should have just suggested to Paparas to check Steam log controller.txt and see what it says for their Nacon controller.

[Paparas]

Thank you both for your replies. I had opened an issue here https://steamcommunity.com/groups/SteamClientBeta/discussions/0/3763356923844912168/ with all the logs that I could find regarding the issue.
I am reposting the controller.txt logs. Do you see anything that maybe can help?

[2023-02-13 19:35:05] Local Device Found
type: 146b 0d06
path: sdl://3
serial_number: - 0
[2023-02-13 19:35:05] Manufacturer:
[2023-02-13 19:35:05] Product: Bigben Interactive Wireless Controller for PS4
[2023-02-13 19:35:05] Release: 105
[2023-02-13 19:35:05] Interface: -1
[2023-02-13 19:35:05] Controller using HIDAPI driver, vid=146b, pid=d06
[2023-02-13 19:35:05] Controller has an Invalid or missing unit serial number, setting to '146b-d06-38fa6e5'
[2023-02-13 19:35:05] !! Steam controller device opened for index 0.
[2023-02-13 19:35:05] Steam Controller reserving XInput slot 0
[2023-02-13 19:35:05] Controller using HIDAPI driver, vid=146b, pid=d06
[2023-02-13 19:35:06] Controller PollState Changed from 0 to 2
[2023-02-13 19:35:06] BYieldingQueryAccountsRegisteredToController
[2023-02-13 19:35:07] Controller device closed after hid_read failure
[2023-02-13 19:35:07] Controller PollState Changed from 2 to 0
[2023-02-13 19:35:08] Local Device Found
type: 146b 0609
path: sdl://4
serial_number: - 0
[2023-02-13 19:35:08] Manufacturer:
[2023-02-13 19:35:08] Product: Bigben Interactive Wireless Controller for PS4
[2023-02-13 19:35:08] Release: 0
[2023-02-13 19:35:08] Interface: -1
[2023-02-13 19:35:08] !! Steam controller device opened for index 0.
[2023-02-13 19:35:08] Steam Controller reserving XInput slot 0
[2023-02-13 19:35:08] Controller using HIDAPI driver, vid=146b, pid=609
[2023-02-13 19:35:08] Controller has an Invalid or missing unit serial number, setting to '146b-609-38fa6e5'
[2023-02-13 19:35:09] Controller PollState Changed from 0 to 2
[2023-02-13 19:35:09] BYieldingQueryAccountsRegisteredToController
[2023-02-13 19:35:10] CClientJobFetchPersonalizationFileID - AutoCloud
[2023-02-13 19:36:40] Opted-in Controller Mask for AppId 413080: 0
[2023-02-13 19:36:40] Controller PollState Changed from 2 to 1
[2023-02-13 19:36:40] Controller PollState Changed from 1 to 2
[2023-02-13 19:36:40] Controller PollState Changed from 2 to 1

[Paparas]

Originally posted by Balderick:

Could you add a link to your bug report for same issue here?


Do you get same issue when using usb cable for controller connection?

bug report:
https://steamcommunity.com/groups/SteamClientBeta/discussions/0/3763356923844912168/
Unfortunately the Nacon controller cannot connect without the dongle so connecting it with a cable is useless.