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bluejetdude1 Jun 13, 2018 @ 1:40pm
Chat won't open (Solved)
I try to open a message window with ANYONE and it opens for half a second and then crashes, very annoying since now i can only message people off the phone app

So basically, once the issue happens, you have to restart steam to fix it. - Credit to Milanos :)

To prevent the issue, open the chat manually by searching the persons name. - Credit to tris

IMPORTANT: This thread is literally 5 years old at the time of this update and yet people are beginning to comment on it complaining the help here isn't helping. Of course it isn't because of how long it has been. I highly recommend anyone with a similar issue to make your own threads or find more recent threads instead of focusing on this one. I would close and lock the thread if I could but I don't seem to have that option.

Good luck anyone with persisting issues
Last edited by bluejetdude1; Mar 15, 2023 @ 3:18pm
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Showing 1-15 of 43 comments
Milanos :) Jun 13, 2018 @ 1:41pm 
Same problem. You need restart steam
Lebensfreude Jun 13, 2018 @ 1:44pm 
ME TO
OK I TESTED
THANKS
bluejetdude1 Jun 13, 2018 @ 1:44pm 
Originally posted by Milanos :):
Same problem. You need restart steam
Thanks man
waldo Jun 13, 2018 @ 2:12pm 
Originally posted by Milanos :):
Same problem. You need restart steam
That's a good short term solution, but it would be preferable if Valve patched it.
bluejetdude1 Jun 13, 2018 @ 2:13pm 
Originally posted by tris:
Originally posted by Milanos :):
Same problem. You need restart steam
That's a good short term solution, but it would be preferable if Valve patched it.
Im sure they will
waldo Jun 14, 2018 @ 5:31am 
I discovered what causes it. Opening the "unread messages" button from the friend window
bluejetdude1 Jun 14, 2018 @ 3:15pm 
Originally posted by tris:
I discovered what causes it. Opening the "unread messages" button from the friend window
In what context? Like if someone msgs you? Or like unread msgs from a forum like this?
waldo Jun 15, 2018 @ 4:57am 
Originally posted by bluejetdude1:
Originally posted by tris:
I discovered what causes it. Opening the "unread messages" button from the friend window
In what context? Like if someone msgs you? Or like unread msgs from a forum like this?
If someone messages you, you get a little notifications in your friends menu saying that you have an unread message. I have found that opening this in the Steam client, but not the web browser, causes the bug we seem to be experiencing here.
bluejetdude1 Jun 15, 2018 @ 11:59am 
Originally posted by tris:
Originally posted by bluejetdude1:
In what context? Like if someone msgs you? Or like unread msgs from a forum like this?
If someone messages you, you get a little notifications in your friends menu saying that you have an unread message. I have found that opening this in the Steam client, but not the web browser, causes the bug we seem to be experiencing here.
So basically, search the persons name manually rather then using the unread shortcut?
waldo Jun 16, 2018 @ 9:48am 
Originally posted by bluejetdude1:
Originally posted by tris:
If someone messages you, you get a little notifications in your friends menu saying that you have an unread message. I have found that opening this in the Steam client, but not the web browser, causes the bug we seem to be experiencing here.
So basically, search the persons name manually rather then using the unread shortcut?
That's what I've found works at the moment.
bluejetdude1 Jun 16, 2018 @ 9:55am 
Originally posted by tris:
Originally posted by bluejetdude1:
So basically, search the persons name manually rather then using the unread shortcut?
That's what I've found works at the moment.
Sounds good, thanks
bluejetdude1 Jun 16, 2018 @ 9:57am 
So basically, once the issue happens, you have to restart steam to fix it. - Credit to Milanos :)

To prevent the issue, open the chat manually by searching the persons name. - Credit to tris
waldo Jun 16, 2018 @ 10:02am 
Originally posted by bluejetdude1:
So basically, once the issue happens, you have to restart steam to fix it. - Credit to Milanos :)

To prevent the issue, open the chat manually by searching the persons name. - Credit to tris
Now's just to hope Valve fixes it soon.
bluejetdude1 Jun 16, 2018 @ 10:11am 
Originally posted by tris:
Originally posted by bluejetdude1:
So basically, once the issue happens, you have to restart steam to fix it. - Credit to Milanos :)

To prevent the issue, open the chat manually by searching the persons name. - Credit to tris
Now's just to hope Valve fixes it soon.
Indeed
Restarting did not work for me
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Date Posted: Jun 13, 2018 @ 1:40pm
Posts: 43