STEAM GROUP
Steam Client Beta SteamBeta
STEAM GROUP
Steam Client Beta SteamBeta
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IN-GAME
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Founded
January 8, 2013
I can't access my account, locked out due to Steam Guard Mobile Authenticator
Hello Steam,
I have been locked out of my account for some weeks now, (this being my second, unused account) and have tried everything. I contacted Steam Support, but no dice. I tried to go via Forgot Password< Input account name < Text account recovery code to phone< Enter recovery code < Remove Steam Guard Mobile Authenticator < Enter account password< "AN ERROR OCCURED TRYING TO HANDLE THAT REQUEST. PLEASE GIVE IT A FEW MINUTES". I have been stressing over this all throughout this week, but it hasn't been working. Is it just a problem with overflowing Steam servers?
Thanks to all who help
andrew7189
o7
(and I haven't recieved any notice about the code, checked my email, checked my phone. Also, I'm locked out of my computer and my phone.)
Last edited by andrew71899; Aug 26, 2015 @ 7:56pm
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Showing 1-3 of 3 comments
Gwarsbane Aug 26, 2015 @ 9:35pm 
Contacting steam support is all you can do, the client beta people can do nothing to help you. Support can take a few weeks to get back to you.
Bumbefly (we/All) Aug 26, 2015 @ 10:57pm 
Originally posted by andrew71899:
Hello Steam,
I have been locked out of my account for some weeks now, (this being my second, unused account) and have tried everything.

[ - - ]

Also, I'm locked out of my computer and my phone.)

Use a bootdisk like Kaspersky ResQdisk which has it's own secure browser. Don't scan, use the browser to go to Support or forum of your trusted AV or to the Kaspersky forum and ask there for help getting back access to your computer and phone. Before that is done, retrieving your Steam Account is waisted time.
Last edited by Bumbefly (we/All); Aug 26, 2015 @ 10:59pm
Green_Slime Aug 27, 2015 @ 8:59am 
о:steamhappy:
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Showing 1-3 of 3 comments
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Date Posted: Aug 26, 2015 @ 7:53pm
Posts: 3