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全てのスレッド > Bug Reports > トピックの詳細
Steam webhelper.exe error
the exception breakpoint
a breakpoint has been reached
(0x80000003) occurred in application at location
0x620376b0

happened when using steam browser not sure why.
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1-15 / 20 のコメントを表示
i got that same error also.. and it lags my computer for a while... wtf is wrong with this application.. someone help pls
Berry の投稿を引用:
i got that same error also.. and it lags my computer for a while... wtf is wrong with this application.. someone help pls
Just end the process steamwebhelper.exe via your task bar. It's leaking memory.

i suggest keeping your Task bar constantly open to see when the process goes above 80MB (which is where it starts to hurt your PC).
Mr. Darkness の投稿を引用:
Berry の投稿を引用:
i got that same error also.. and it lags my computer for a while... wtf is wrong with this application.. someone help pls
Just end the process steamwebhelper.exe via your task bar. It's leaking memory.

i suggest keeping your Task bar constantly open to see when the process goes above 80MB (which is where it starts to hurt your PC).

yup but this should also be fixed so i can listen to music and the radio without it crashing.
I've been having the same problem and whenever I try to end the process another one takes its place, in addition to an error message. (Hail Hydra?)....Please fix soon, this is crippling my otherwise awesome PC.....
@Mr Dong, can you post the details of your PC please.
alfred の投稿を引用:
@Mr Dong, can you post the details of your PC please.

sure. I have
Windows 8.1 64 bit a core i7 2 core laptop chip, HD 4400 graphics, 8 GB of ram.

Another friend has experienced the same thing(not sure if the error was exactly the same but i would assume so)
He has amd am3+ 8 core cpu, 12 GB of ram gtx 970, windows 7 64 bit

hope this helps if you need anything else let me know.
Hello Mr. alfred,

I am having the same problem as the others in this thread http://imgur.com/9QedsF1 .Around 3 updates ago steamwebhelper started crashing for me, and just recently it was able to leak up to 1.8GB of memory before it crashed.

Snip from my Dxdiag:
------------------
System Information
------------------
Time of this report: 5/5/2015, 18:01:35
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/01/12 09:41:04 Ver: 36.02
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 20480MB RAM
Available OS Memory: 20448MB RAM
Page File: 5000MB used, 35892MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 770
Manufacturer: NVIDIA
Chip type: GeForce GTX 770
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_84651043&REV_A1
Display Memory: 4039 MB
Dedicated Memory: 1991 MB
Shared Memory: 2048 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
Monitor Name: ASUS PG278Q
Monitor Model: ROG PG278Q
Monitor Id: ACI27B1
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: Displayport External
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.5012 (English)
Driver Version: 9.18.13.5012
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/9/2015 02:58:18, 15818528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C4-11CF-6760-68A41CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1184
SubSys ID: 0x84651043
Revision ID: 0x00A1
Driver Strong Name: oem128.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section032:9.18.13.5012:pci\ven_10de&dev_1184
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
最近の変更はGarlaneが行いました; 2015年5月5日 9時04分
I have a full memory dump of the crashed process, if it helps.
There is a memory leak in the Steam Overlay. You can turn that off to prevent the error
mkdr 2015年5月5日 21時54分 
I have reported bugs related to the WebHelper process several times. Never got an answer, never were the bugs fixed. Simple: it's leaking memory and doesnt go idle, even if you are in a game, close the steam window, or minimize it. The process keeps "doing stuff" forever and causes around 4-8% CPU usage. Workaround: switch the tab from STORE for example to LIBRARY, and then minimize/close the steam window or start the game => web process stops using CPU.

Ive reported it 3 months ago, and again and again, and no one cares at VALVE. It's especially a problem if you run Steam as a server for In-Home streaming.

You cant use it properly right now, and you need a VNC running on the server pc, to keep things like that under control. Because the STORE page is always the default one when Steam starts, and this causes the webhelper to leak and use CPU until you manually switch the tab away from the Store, which you just can if you use VNC.

Also if you are using In-Home streaming you cant really deactivate the annoying Overlay, it always keeps activated.
最近の変更はmkdrが行いました; 2015年5月5日 21時58分
@hilarious, a full dump when that windows message box is visible would be great, please post a link to it.
mkdr 2015年5月7日 12時02分 
@alfred a feedback to what I said would be nice too.
@alfred I need an e-mail address to send the link. I don't know how to send a private message. I don't want to post it here.
alfred at valvesoftware.com will reach me.
Unbelievable. Also newest silent patch on beat client of "reduce CPU of webhelper if not foreground" doesnt work. It's less than before, but still doesnt go to zero, it's idling at 2-3%.
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全てのスレッド > Bug Reports > トピックの詳細
投稿日: 2015年4月27日 19時17分
投稿数: 20