Switching pages in comment box of profile causes NaN error.

[alon]

Using one of the top arrows in a comment box sometimes causes the comments to bug out and show NaN instead of page number.

[alon]

Video proof: https://imgur.com/a/wPNAq9W

[Goon30]

Any updates on this I have an account rn that’s doing it, is it a bug like with arrow for the name?

[alon]

it only happens SOMETIMES but always in the same accounts for me. im not sure if its primarily the arrow which causes it since im pretty sure i have changed page with the numbers and the same thing happened (unless i am misremembering)

[Wak]

Hello, idk if either of you have solved this for yourselves but I figured it out so I'll share just in case you haven't:

Basically, the person whose profile you're viewing has it set up so that their profile is private/only visible to friends. for some reason, this causes the "NaN" bug when trying to switch pages in their comments. I've tested this with several different accounts in my friendslist and each one that had their profile set to be visible to friends only had the same issue.

I havent asked anyone else if they experience this with ppl on their friendslist, so test this out on the profiles you are experiencing the bug on;

-go to profile
-right click, select "copy page url"
-go to any browser that u dont have ur steam account logged in on
-paste and go

If the browser shows their profile private, then they have it set up to only be visible to friends, which confirms what I believe is the issue. I just tested this with a friend a few minutes ago, they had their profile on public, i could switch through their comments no problem, then i asked them to switch it to be visible to friends only, and the "NaN" bug appeared when I tried again.

Hope this helps you guys, and hopefully steam can fix this.

[alon]

Yes that is absolutely why, thanks for bringing this to light. i can only guess but maybe when changing pages steam doesnt send authentication data so it has no data for the next page?

[Wak]

Could be, it's quite strange that steam wouldn't be able to get the data just because a person has their profile set to "friends only" though. They should have access to a person's profile regardless of it being set to private right?

Is there any way to bring this bug to valve's attention? Apparently this is the only place that we are able to talk about/"report" bugs on steam, but I wonder if valve employees read these bug reports? Kind of seems more like a place for client reports and troubleshooting to me.

[FairYee]

This issue still exists, how can we get steam on this

[makoto naegi]

still happening but im glad to know the reason at least

Originally posted by Wak:

Hello, idk if either of you have solved this for yourselves but I figured it out so I'll share just in case you haven't:

Basically, the person whose profile you're viewing has it set up so that their profile is private/only visible to friends. for some reason, this causes the "NaN" bug when trying to switch pages in their comments. I've tested this with several different accounts in my friendslist and each one that had their profile set to be visible to friends only had the same issue.

I havent asked anyone else if they experience this with ppl on their friendslist, so test this out on the profiles you are experiencing the bug on;

-go to profile
-right click, select "copy page url"
-go to any browser that u dont have ur steam account logged in on
-paste and go

If the browser shows their profile private, then they have it set up to only be visible to friends, which confirms what I believe is the issue. I just tested this with a friend a few minutes ago, they had their profile on public, i could switch through their comments no problem, then i asked them to switch it to be visible to friends only, and the "NaN" bug appeared when I tried again.

Hope this helps you guys, and hopefully steam can fix this.

thank u wak

[Lucia]

Yes, I tested it yesterday and also for me it only occurs with "Friends only" profiles.

Does anybody know if Steam is aware of this issue and if we have a chance of getting the problem solved?

[Wak]

Unfortunately no, as far as I'm aware this is the place to post about such problems, and steam support doesn't have a place for us to bring this kind of issue directly to them.

[Lucia]

[chimichenghai]

How can a company literally worth billions of dollars have a broken ♥♥♥♥♥♥♥ comments pagination feature and not fix that immediately?