STEAM GROUP
Steam Client Beta SteamBeta
STEAM GROUP
Steam Client Beta SteamBeta
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Founded
January 8, 2013
All Discussions > Bug Reports > Topic Details
Family share blocks free trials, even when game is not eligable for family share
ISSUE
When a game has a temporary free trial (e.g. The Elder Scrolls® Online) can the usage of a shared library block playing the free trial version. This can happen even with games that aren't eligible for Steam Family Sharing (e.g. The Elder Scrolls® Online)

OS
Windows 10

STEPS
  • Dont own the game with the free trial
  • Have an account that owns it, share its library with you
  • Have the sharing account play something
  • Click on the store page the Play Game button

RESULTS
Steam - Error: An error occurred while updating game-name (shared library locked)

EXPECTED
Steam prioritizing the free trial over not letting you play at all, and especially doesn't let a family share lock games that aren't eligible for Steam Family Sharing.
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All Discussions > Bug Reports > Topic Details
Date Posted: Aug 10, 2020 @ 6:23am
Posts: 1