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All Discussions > Bug Reports > Topic Details
Rahov Sep 14, 2019 @ 11:32am
Dirt Rally appreas as purchasesd in store but is not available in my library
Issue

As the title says, I've recently purchased Dirt Rally (for free as it has been made by the developers recently), however, it does not appear in my library and is not considered as a "owned game". The store page of the game currently highlights the game as "Play Now", but nothing happens.

Additionally, I've reported this under ticket number: HT-99Y6-M8RH-9CWK


OS
Arch Linux [kernel 4.19.72-1-lts]


STEPS
  • I purchased the game
  • The steam client offered me to install/play the game right after purchase
  • I clicked the the link that was offered



RESULTS
  • On the Steam Client - I get a small windowing showing "preparing to start", but only for a second and nothing happens
  • On Steam via Firefox - I get a Site Error: "An error was encountered while processing your request:" "The link you followed does not appear to be a valid URL."


EXPECTED

The game should begin downloading as it should normally with other games on steam.


Supporting Screenshots

Store Page - Site Error - Library [imgur.com]
Last edited by Rahov; Sep 14, 2019 @ 11:36am
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Showing 1-15 of 24 comments
revwyn Sep 14, 2019 @ 11:54am 
I have the same issue, although I'm on Win 10 pro.
ThoriquE Sep 14, 2019 @ 11:56am 
same issue
Manjushri Sep 14, 2019 @ 12:02pm 
I am having the same issue, it says it is in my library but when i click play game a steam window pops up and disappears just as quickly.
ChaoticOkra Sep 14, 2019 @ 12:04pm 
Same here
HM300 Sep 14, 2019 @ 12:12pm 
same here
D-E-R-O-D-E Sep 14, 2019 @ 1:55pm 
same :steamfacepalm:
Owlkyrie Sep 14, 2019 @ 2:44pm 
Same issue on Windows 10 Home. The store page says that I own it, but it also says it's on my wishlist. Doesn't show in library and won't start install from store page.
Attila6846 Sep 14, 2019 @ 2:47pm 
Same :(
noima Sep 14, 2019 @ 2:52pm 
What is this, Steam trolling us?
Daniel weed Sep 14, 2019 @ 3:57pm 
same issue here, i grab the free key, help US STEAM !!
jonjonciv87 Sep 14, 2019 @ 4:35pm 
same here
LiMiT Sep 14, 2019 @ 7:00pm 
same here
Lightning_ddd Sep 14, 2019 @ 9:47pm 
same :(
KROKODIL MASTERS Sep 15, 2019 @ 1:25am 
Same but on windows 7
Jam3s Sep 15, 2019 @ 1:36am 
Same on win 7
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Showing 1-15 of 24 comments
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All Discussions > Bug Reports > Topic Details
Date Posted: Sep 14, 2019 @ 11:32am
Posts: 24