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All Discussions > Bug Reports > Topic Details
SM Sith Lord Jul 14, 2017 @ 7:14am
Steam Web Browser Netflix Error: M7121-1331-P7
This bug was introduced in the recent Steam Client beta that got pushed to the main Steam client last week. Prior to that, Netflix worked perfectly fine.

ISSUE
Attempting to watch Netflix in any ISteamHTMLSurface browser, such as in the Steam Overlay, now results in an on-screen error "Whoops, something went wrong... Unexpected Error Code: M7121-1331-P7"

OS
Windows 10

STEPS
  1. Open a new web browser in the Steam Overlay.
  2. Go to www.netflix.com
  3. Log-in
  4. Try to watch something

RESULTS
Instead of playing the video, the browser shows the in-page error message as described. Upon googling the error code, this Netflix page comes up saying it is a browser issue: https://help.netflix.com/en/node/61874

EXPECTED
For the video to play perfectly fine, as it did prior to the recent Steam client update.

NOTE
Other streaming sites, such as Curiosity Stream & YouTube, still work perfectly fine as before. The recent Steam client update only broke Netflix.
Last edited by SM Sith Lord; Jul 23, 2017 @ 8:10am

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Showing 1-13 of 13 comments
+1 Currently occurring as of latest update to Steam, OS Windows 7, using Steam browser in Big Picture mode.
Big D Papa G Jul 22, 2017 @ 7:15pm 
Yea, i cant watch either... can steam plz make a fix
As of July 26, Netflix appears to be working for me in the steam browser in Big Picture mode.
Dethn0te Aug 20, 2017 @ 1:34pm 
Well wtf do we do to fix this
SM Sith Lord Sep 2, 2017 @ 8:31pm 
Still not workin' for me either, and I don't think Valve cares to look into it very much because they expect Netflix to not work at all eventually from heavy DRM. I think we are just shafted on this one.
Reidakad Sep 6, 2017 @ 10:01am 
I got the same but on Chrome, how long did it take to work again for you ?
H@ppY Sep 15, 2017 @ 12:16pm 
very anoying: steam points at netflix and netflix points at steam. how come i can watch netflix on all of my browsers: chrome, firefox and explorer but not on the ingame chrome based browser?
Looks like a steam problem to me then
Yeah, this stopped working again recently in the main steam client.
Грач Oct 16, 2017 @ 4:13pm 
Please fix this steam THIS IS STILL BROKEN
H@ppY Nov 18, 2017 @ 12:28pm 
really steam? not yet fixed? You dont do s*t with this ingame browser but you managed to break the one good thing about it!
cotton Dec 25, 2017 @ 3:34pm 
Still....
H@ppY Dec 29, 2017 @ 1:27pm 
how come i can watch the trailers and not the movies.....
smll pnd snk Apr 3, 2018 @ 11:19am 
Still no worky worky :( Steam please fixy fixy :(
Showing 1-13 of 13 comments
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All Discussions > Bug Reports > Topic Details
Date Posted: Jul 14, 2017 @ 7:14am
Posts: 13