BUG: Can't activate Game key in Games>Activate a product on Steam

[Donnie Depp]

ISSUE
When trying to activate a key in Steam, The Steam Subscriber Agreement text is overlapping the buttons to click Next (to move to the next screen to enter the key)

OS
Windows 10 Pro
Steam: Built Nov 26 2018, at 12:19:02
Steam API: v018
Steam package versions 1543346820

Have not received any updates automatically since. Checking manually also tells me there is no updates (24/12/2018)

STEPS
In Steam
Top menu
Select Games
Select Activate a product on Steam..
Product Activation window pops up.

The Steam Subscriber Agreement textbox overlaps buttons. You can see 1 cm of the close button on the right. (the window closes when I press that)

EXPECTED
To see 3 buttons to accept agrreement to move on to the next screen and activate a game. This is impossible via this route.

Screenshot: https://imgur.com/a/vGEBNbw

[Aliquis Freedom & Ethnopluralism]

Weird, mine isn't as long.

No idea if cleaning the caches or whatever it is people suggest for Steam sometimes help or else maybe it's worth removing all except Steamapps and Userdata (?), maybe put a fresh downloaded Steam.exe into the folder or simply rerun the one you already have and let it reinstall?

Or you could just uninstall and reinstall Steam but that's not all that attractive.

I'm somewhat unsure about what I wrote above. If I were to do it myself I'd put more research into it just to be sure but I have personally let Steam redownload itself and I've tried to save stuff like my screenshots and games and I think it's those two one want to keep around for that. I can't give any warranty for what you get to keep or the risk of it though since this is just from memory and not some sort of official advice. I don't know how Steam/Valve explains how it should be reinstalled but that's about what I would do to hopefully get to keep the data I want to keep yet get Steam reinstalled in case it's messed up somehow. Do you use any alternative user interface scaling in Windows or something?

[Donnie Depp]

You might be right,

- I renamed G:\Steam\steam\cached
- Killed all Steam processes.
- Started steam.
- A new cached folder was created.

Steam funnily enough updated but 'About Steam' still shows the version date and numbers as specified in my original post.

The problem is solved now.

Cheers for pointing me into a direction I didn't think of.

[Aliquis Freedom & Ethnopluralism]

Originally posted by Donnie Depp:

You might be right,

- I renamed G:\Steam\steam\cached
- Killed all Steam processes.
- Started steam.
- A new cached folder was created.

Steam funnily enough updated but 'About Steam' still shows the version date and numbers as specified in my original post.

The problem is solved now.

Cheers for pointing me into a direction I didn't think of.

Steam instructions:

https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

Some other text:
https://heroesandgenerals.com/support/steam/how-to-refresh-your-steam-files-clear-download-cache/

[Donnie Depp]

This problem also happens when trying to install games. I have fully reinstalled Steam. I was able to install a game but when trying to install another game the window looks similar to my screenshot. Renaming the cached folder fixes the issue for one game install or activation. If this was some DRM client for some sh i t t y free MMORP I would have uninstalled it and never looked back. Unfortunately this is Steam and becoming rather annoyng. I never had these issues before.... I will do the stuff n the links and see if that will help.

[Donnie Depp]

Done the stuff in the links and it only works once, on the second run the text box overruns the buttons.

[Toff]

I have the same problem. Deleting everything but Steamapps and Userdata didn't help. I think it started happening with the November update.

[Aliquis Freedom & Ethnopluralism]

I ended up getting this problem later after the previous post too just once but and gone the next time I tried but still.

[Tatakai]

Got past this by going into big picture mode.

[attil0r]

Same issue, have had it for a couple of weeks now. Workaround is to press SPACE+ENTER, that will restore the original view of the window. Couldn't come up with another solution yet. It definitely occurs due to scaling. When I put Steam on my main monitor, which I have set 125%, the window displays just fine.

[LamerDeluxe(tm)]

This problem still occurs, I wonder if they tested this at all.

[Great King Rat]

I also just started experiencing this issue.

[Phuderoso]

SHAME, THIS IS STILL GOING ON!!

[Sapioit]

Wait, people are expecting STEAM to FIX things? What year are we in? 2008?

[Phuderoso]

Half-Life 3

[Sapioit]

Exactly!