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All Discussions > Bug Reports > Topic Details
joridiculous Oct 25, 2018 @ 6:56pm
Steam App Browser is "zoomed inn" 200% or so
this is in Store, discussions and everything used by "browser". Library is normal size

https://steamcommunity.com/sharedfiles/filedetails/?id=1548008918

Build: Oct 24 2018, at 13:11:43
Steam Api: v018
Steam PackVersion: 1540414863
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Showing 1-15 of 21 comments
joridiculous Oct 25, 2018 @ 7:01pm 
Still excatly the same in Build: Oct 25.
Last edited by joridiculous; Oct 25, 2018 @ 7:05pm
joridiculous Oct 29, 2018 @ 12:25pm 
When will you anknowledge this Bug introduced in the last two build (oct 25 and the one before). And then REVERT the browser part of the client to what it was Prior to these two builds.
jmccaskey Nov 8, 2018 @ 3:35pm 
Seems like this could be related to setting Windows compatibility settings to override system DPI / scaling behavior on one or both of steam.exe or steamwebhelper.exe. I’d suggest checking and clearing any DPI behavior overrides you’ve set there, they should not be needed.
Last edited by jmccaskey; Nov 8, 2018 @ 3:36pm
MyProfile Nov 8, 2018 @ 5:16pm 
I had no issues until tonight but I got a migraine from looking at this. I guess this bug from beta is now foisted upon live? I'm not using any betas and I could care less about chat and friends lists. You screwed up the store and all of the discussion forums. If you can't see the store you can't see the cart. If you can't see the cart you can't see to purchase anything. Not good.
Last edited by MyProfile; Nov 8, 2018 @ 5:17pm
joridiculous Nov 8, 2018 @ 6:43pm 
Originally posted by jmccaskey:
Seems like this could be related to setting Windows compatibility settings to override system DPI / scaling behavior on one or both of steam.exe or steamwebhelper.exe. I’d suggest checking and clearing any DPI behavior overrides you’ve set there, they should not be needed.
Excatly the opposite. Checking the "Disable display scaling on high DPI settings" on 'webhelper' keeps the (browser) scaling Normal. Doing same on 'steam(bootloader) shrinks the UI.
Last edited by joridiculous; Nov 8, 2018 @ 6:44pm
jmccaskey Nov 8, 2018 @ 7:22pm 
Originally posted by joridiculous:
Excatly the opposite. Checking the "Disable display scaling on high DPI settings" on 'webhelper' keeps the (browser) scaling Normal. Doing same on 'steam(bootloader) shrinks the UI.

Thanks for testing and providing more info. What is your monitor config (how many, resolutions, DPI / scaling settings on each)? Also what version of Windows are you running? Before you went and checked the settings there were no compatibility settings on either steam or steamwebhelper and that's when you see the issue?
jmccaskey Nov 8, 2018 @ 8:02pm 
I think we worked out what's going on, I beleive this only occurs if you have the option in Steam for "scale text and icons to match monitor settings" unchecked? Can you confirm? We'll have to look into a fix for that.
Vitdom Nov 9, 2018 @ 10:15am 
I started getting this issue too with the new Steam Client update yesterday.
I am using 1 monitor at 1920x1080 resolution with a Windows 10 v1803 DPI scaling of 125%.
I was using no compatibility settings when I experienced this issue, and Steam's Interface setting "Scale text and icons to match monitor settings" is off. Turning this option on does not fix the issue, instead it causes the whole Steam Client to also zoom in and become blurry, not just the Steam Browser.

I managed to resolve this issue in two ways, without setting my Windows DPI to 100%(which also fixes it).
Either Override Steam.exe's high DPI scaling behavior in Windows compatibility settings, and set the scaling to be performed by System or System(enhanced), not Application.
Or Override steamwebhelper.exe's high DPI scaling behavior in Windows compatibility settings also resolved it, and set the scaling to be performed by System or System(enhanced), not Application.
Last edited by Vitdom; Nov 9, 2018 @ 10:15am
joridiculous Nov 9, 2018 @ 2:46pm 
Originally posted by jmccaskey:
Originally posted by joridiculous:
Excatly the opposite. Checking the "Disable display scaling on high DPI settings" on 'webhelper' keeps the (browser) scaling Normal. Doing same on 'steam(bootloader) shrinks the UI.

Thanks for testing and providing more info. What is your monitor config (how many, resolutions, DPI / scaling settings on each)? Also what version of Windows are you running? Before you went and checked the settings there were no compatibility settings on either steam or steamwebhelper and that's when you see the issue?
Win10 1511, 4K tv 200% Scaling.
And yes, without Compability settings, the Webhelper is scaled out of wack and Steam is normal.


Originally posted by jmccaskey:
I think we worked out what's going on, I beleive this only occurs if you have the option in Steam for "scale text and icons to match monitor settings" unchecked? Can you confirm? We'll have to look into a fix for that.
I dont see that option. (Nov 8-update) https://steamcommunity.com/sharedfiles/filedetails/?id=1560841036
Last edited by joridiculous; Nov 9, 2018 @ 2:47pm
jmccaskey Nov 9, 2018 @ 3:56pm 
There is a fix for this issue out in the beta now. Can you check if that fixes you?

Also, for joridiculous, you should see the option if you are on Win10. Are you running Steam in compatibility mode for an old Windows version maybe? The option would normally appear where you have a blank line right above Run Steam when my computer starts.
B4 Nov 9, 2018 @ 4:41pm 
Originally posted by jmccaskey:
There is a fix for this issue out in the beta now. Can you check if that fixes you?

Also, for joridiculous, you should see the option if you are on Win10. Are you running Steam in compatibility mode for an old Windows version maybe? The option would normally appear where you have a blank line right above Run Steam when my computer starts.
I have the issue on Windows 7. Beta didn't help, nor does it have the option to disable scaling, nor does any other solution work. Please test your updates before releasing them.
Last edited by B4; Nov 9, 2018 @ 4:42pm
joridiculous Nov 9, 2018 @ 5:29pm 
Originally posted by jmccaskey:
There is a fix for this issue out in the beta now. Can you check if that fixes you?
Nope. https://imgur.com/a/3fG12yO
(Dont mind the checkbox for "reduced color mode". It got checked switching windows.)
Also, for joridiculous, you should see the option if you are on Win10. Are you running Steam in compatibility mode for an old Windows version maybe? The option would normally appear where you have a blank line right above Run Steam when my computer starts.
Not running in comp.mode..
jmccaskey Nov 9, 2018 @ 6:34pm 
Thanks for testing again and the feedback, this is why we put it in a beta to get more coverage. It turns out, that for you joridiculous, the issue is you are on an out-of-date Windows 10 build, which pre-dates good per application DPI support. Specifically Steams DPI support works best if you have the function SetThreadDpiAwarenessContext available, which starts with Windows 10 1607.

So, I strongly suggest you update not only for that reason, but so you get security fixes for Windows. We will issue another update to the beta soon that fixes your issue either way though.

We'll also try to reproduce further on Windows 7 per B4's post, it seems like there are a number of separate scenarios where HTML content is now "correctly" respecting DPI scaling but where due to not having full support the rest of Steam is not.

I'm also curious now though, why are you guys running with scaling on but not wanting it to apply to Steam? Are you having all your other applications scaled up but specifically just want Steam much smaller than other apps? We'd like to understand if there is a user scenario here we could solve better in some other way.
B4 Nov 9, 2018 @ 6:37pm 
Originally posted by jmccaskey:
I'm also curious now though, why are you guys running with scaling on but not wanting it to apply to Steam? Are you having all your other applications scaled up but specifically just want Steam much smaller than other apps? We'd like to understand if there is a user scenario here we could solve better in some other way.
The scenario is simple: I want a bigger start bar and slightly bigger icons on my desktop. I disable scaling in every other application.
jmccaskey Nov 9, 2018 @ 6:59pm 
Originally posted by B4:
The scenario is simple: I want a bigger start bar and slightly bigger icons on my desktop. I disable scaling in every other application.

That's interesting thanks, many applications don't have a supported disable scaling option though? Are you using the compatibility settings on each executable to go and disable? I guess it's hard for us to solve this better for you, since the option you really want is a windows option that scales just the taskbar and desktop and would then not try to scale apps at all.

Update: I have also just pushed a second update to today's beta which I hope fixes you and joridiculous. If you can check for Steam client updates and then let me know if it helped that would be very useful.
Last edited by jmccaskey; Nov 9, 2018 @ 7:14pm
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All Discussions > Bug Reports > Topic Details
Date Posted: Oct 25, 2018 @ 6:56pm
Posts: 21