STEAM GROUP
Steam Client Beta SteamBeta
STEAM GROUP
Steam Client Beta SteamBeta
20,599
IN-GAME
64,407
ONLINE
Founded
January 8, 2013
All Discussions > Bug Reports > Topic Details
Snow Mar 13, 2017 @ 6:06am
My steam friends list is not displaying profile pictures?
Well this is something that should not be bad for people but it is for me, when i get used to something it's hard to get it out of my system so i got used to clicking profile pictures to get to my friends profile link but looks like it's harder now so i request how do i fix this?
I never did anything to my friends list nor touch any complicated crap and just use it to chat and Stuff but it just suddenly happened.

Also by the way I'm on a macbook air so please don't give me windows solutions.

PS:Please help
< >
Showing 1-10 of 10 comments
Tev Mar 13, 2017 @ 7:10am 
Try kill browser cache.
Steam -> Settings -> Web Browser
Snow Mar 13, 2017 @ 2:19pm 
I just tried it but noting happened?
Snow Mar 14, 2017 @ 5:14am 
Is their a solution or not?
Bumbefly (we/All) Mar 15, 2017 @ 11:54pm 
Are you also lacking other pictures? Try making an exception rule in your firewall for
akamai.steamstatic.com

Akamai hosts images for Web based companies, f.e. your Steam avatar is stored at
http://cdn.akamai.steamstatic.com/steamcommunity/public/images/avatars/45/453c9d9c0f65a4506386ec1184092327c18b9dae_full.jpg
Bumbefly (we/All) Mar 17, 2017 @ 12:25am 
[off-topic] I see ou also suffered the "all friends last online at the same time" bug. The 1 minute shown as last online for your friends actually is the time you were briefly disconnected. If you often see that effect you might want to contact your provider and/or cable manager.

[on-topic] A more invasive way of clearing browser cache :
  1. Close Steam
  2. Remove Steam Launchers & shortcuts from your start menu, desktop, taskbar and/or quicklaunch.
  3. Go to C:\Users\{your OS username}\AppData\Local\Steam\htmlcache and remove or rename the htmlcache folder.
    Note, this is a hidden folder. Use the settings for Windows Explorer in your configuration screen to make it visible.
  4. Reboot your computer.
  5. Go to C:\ProgramFiles (x86)\Steam\ and use the steam.exe launcher from there.
  6. (You can now pin the new shortcut to your taskbar if you want).
Note, this also removes cookies from the Steam Client so your machine will now be regarded as a new device. You'll have to renew permission & don't forget to remove permission for your previous steam installation. Also you need to renew permissions for Family Share if you share lybraries with some-one.
Snow Mar 17, 2017 @ 12:33am 
Originally posted by Bumbefly Sony Test םו:
[off-topic] I see ou also suffered the "all friends last online at the same time" bug. The 1 minute shown as last online for your friends actually is the time you were briefly disconnected. If you often see that effect you might want to contact your provider and/or cable manager.

[on-topic] A more invasive way of clearing browser cache :
  1. Close Steam
  2. Remove Steam Launchers & shortcuts from your start menu, desktop, taskbar and/or quicklaunch.
  3. Go to C:\Users\{your OS username}\AppData\Local\Steam\htmlcache and remove or rename the htmlcache folder.
    Note, this is a hidden folder. Use the settings for Windows Explorer in your configuration screen to make it visible.
  4. Reboot your computer.
  5. Go to C:\ProgramFiles (x86)\Steam\ and use the steam.exe launcher from there.
  6. (You can now pin the new shortcut to your taskbar if you want).
Note, this also removes cookies from the Steam Client so your machine will now be regarded as a new device. You'll have to renew permission & don't forget to remove permission for your previous steam installation. Also you need to renew permissions for Family Share if you share lybraries with some-one.

I'm glad theirs a way to fix it for windows so people can go here but, that does not solve my problem of this cause I have no windows explorer,nor even have appdata
Bumbefly (we/All) Mar 17, 2017 @ 12:36am 
I recon there should be an equivalent to the above for Mac. If no-one on the Beta Bug Report forum (who notices this thread) knows, you can ask here :
Steam for Mac forum : http://steamcommunity.com/discussions/forum/2/
Snow Mar 22, 2017 @ 5:35am 
up
Storm Sep 19, 2021 @ 6:05am 
Originally posted by Tev:
Try kill browser cache.
Steam -> Settings -> Web Browser
thank you man this fixed my problem .
< >
Showing 1-10 of 10 comments
Per page: 1530 50

All Discussions > Bug Reports > Topic Details
Date Posted: Mar 13, 2017 @ 6:06am
Posts: 10