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mwhds97 Jun 19, 2017 @ 5:32pm
I did not receive the activation email (not forum)
I have just registered an account mwhds97 at Astats (not forum), but somehow I didn't get the validation email><
May I apply for resend? My address is still 623803218@qq.com
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Showing 1-13 of 13 comments
mwhds97 Jun 19, 2017 @ 5:34pm 
My steamID64 is 76561198394658581
Mytharox Jun 20, 2017 @ 4:45am 
You could check your spam mail perhaps it's there. If you don't find it you can send a mail to mytharox @ astats.nl If I see your mail there I can validate it for you.
Last edited by Mytharox; Jun 20, 2017 @ 4:47am
mwhds97 Jun 22, 2017 @ 10:21pm 
Originally posted by Mytharox:
You could check your spam mail perhaps it's there. If you don't find it you can send a mail to mytharox @ astats.nl If I see your mail there I can validate it for you.
Oh it's very nice of you :) I'll send it immediately
mwhds97 Jun 22, 2017 @ 10:45pm 
Originally posted by Mytharox:
You could check your spam mail perhaps it's there. If you don't find it you can send a mail to mytharox @ astats.nl If I see your mail there I can validate it for you.
I'm sorry to bother you again, but it seemed all my mails returned thanks to the spam filter. Would you mind adding my address 623803218@qq.com or the domain qq.com to your whitelist so that I could send it successfully? Thank you very much.
Mytharox Jun 23, 2017 @ 5:31am 
There is no whitelist or anything. It's a regular mail server from my ISP. Perhaps you can try a free google mail account or something. That should also work to register on AStats.
Flamember Jun 23, 2017 @ 9:50am 
I've got the same problem, not receiving the activation email.
I've already tried hotmail and gmail.

Also after I login with my steam and I close either my browser or AStats, I have to login again...
Is there a way to fix this?
Mytharox Jun 23, 2017 @ 12:04pm 
You can also mail me your email, same address as above. With the AStats login it should be fine, I have no idea why the steam login doesn't stick for you, maybe you delete the cookie by accident? I've tried to replicate it but so far all just keeps working fine for me, so it's hard to see why it would go wrong for others.

Gmail or hotmail should work fine now with the latest patch. Members tried and I tried it as well with a gmail and hotmail address and that went just fine.
Last edited by Mytharox; Jun 23, 2017 @ 12:05pm
Flamember Jun 23, 2017 @ 12:08pm 
Originally posted by Mytharox:
You can also mail me your email, same address as above. With the AStats login it should be fine, I have no idea why the steam login doesn't stick for you, maybe you delete the cookie by accident? I've tried to replicate it but so far all just keeps working fine for me, so it's hard to see why it would go wrong for others.

Gmail or hotmail should work fine now with the latest patch. Members tried and I tried it as well with a gmail and hotmail address and that went just fine.

I received an email 2 hours ago on my gmail account. So now it is working, but I've tried it many times with my hotmail account but I never got an email.
Something going on with the validation email not working with hotmail accounts?
Last edited by Flamember; Jun 23, 2017 @ 12:09pm
Mytharox Jun 23, 2017 @ 12:35pm 
With hotmail at least before, they have some strange requirements. Where they just plain block mails from mail servers on a dynamic IP (like mine was) although it only changes every 5 years or so, even if those emails are validated with a digital signator (SPF, DKIM)

So to fix that, I moved the mail server to one with a static IP that appears to have fixed it now, although your mail might still appear in your spam directory depending on settings.

It is digitally signed though, so in theory it shouldn't.
Last edited by Mytharox; Jun 23, 2017 @ 12:36pm
mwhds97 Jun 23, 2017 @ 9:06pm 
Originally posted by Mytharox:
There is no whitelist or anything. It's a regular mail server from my ISP. Perhaps you can try a free google mail account or something. That should also work to register on AStats.
OK, I'll use my gmail to send it. Many thanks.
mwhds97 Jun 23, 2017 @ 10:40pm 
Originally posted by Mytharox:
There is no whitelist or anything. It's a regular mail server from my ISP. Perhaps you can try a free google mail account or something. That should also work to register on AStats.
Oops, gmail also failed T_T

I received the same mail:
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

mytharox@astats.nl
LMTP error after end of data: 451 4.2.0 <mytharox@astats.nl> Internal error occurred. Refer to server log for more information. [2017-06-24 07:11:42]:
retry timeout exceeded

Action: failed
Final-Recipient: rfc822;mytharox@astats.nl
Status: 5.0.0

What shouid I do T_T
Mytharox Jun 24, 2017 @ 2:20am 
Try to send it via the web
https://mail.google.com

The email adress should be fine, I have no clue why there is some block for you. Registering via gmail should just go fine as well.

Also I did get half a dozen mails from you today, so I guess those did come through and I validated the account for you.
Last edited by Mytharox; Jun 24, 2017 @ 2:21am
mwhds97 Jun 24, 2017 @ 5:13am 
Originally posted by Mytharox:
Try to send it via the web
https://mail.google.com

The email adress should be fine, I have no clue why there is some block for you. Registering via gmail should just go fine as well.

Also I did get half a dozen mails from you today, so I guess those did come through and I validated the account for you.
Oh, it's damn good! My account is finally activated!
I'm sorry to let you dispose of so many mails. I thought you must have received nothing, because every time I send a mail to you, I'll definitely receive a mail saying the one sent to you failed to deliver.

Thanks a lot. Sincerely.
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Date Posted: Jun 19, 2017 @ 5:32pm
Posts: 13