devs giving game bans for offensive voice chat

[Zeuslander™]

the use of the game ban function explicitly states that its meant to be used for cheating however some devs (in my case phasmaphobia) are handing out game bans over offensive language in voice and text chat and because of steams hands off policy with this feature it allows for very frivolous game bans to go unchecked. it would be nice if we had a tool to report this kind of misuse for review that way perhaps steam could tell its happening but currently it feels like they can just do what they want and they feel very confident steam will never check

[The Giving One]

Originally posted by Mashed Potato Johnson:

they arent, people seem to misunderstand how that works, a dev cant remove a game form you library or make it inaccessible unless under extremely rare circumstances, not a punishment for offensive chats.

You just said they "can't" then said they can, under extreme circumstances.

So........they can.

[C²C^Guyver |NZB|]

Originally posted by Mashed Potato Johnson:

Originally posted by Silicon Vampire:

Be thankful the devs don't revoke your game license, as they are within their rights to do so...

they arent, people seem to misunderstand how that works, a dev cant remove a game form you library or make it inaccessible unless under extremely rare circumstances, not a punishment for offensive chats.

Oh? You certainly can get a ban for abusive voice chat.

If CS:GO can do it, other games can to.

https://help.steampowered.com/en/faqs/view/3E8D-FA11-0704-C0CD

[The Giving One]

And the game "is not removed from your library", when a game ban is applied, even though game bans have nothing to do with this forum about VAC.

The support page says the game ban "must be consistent with a VAC ban".

So you still own the game and can even play it.

People seem to really misunderstand how THAT works.

https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5

The effects of the game ban are determined by the developer, and must be consistent with a VAC ban, such as being prevented from playing online with other players and/or trading items for that game.It cannot prevent the user from launching and playing the game offline. It cannot prevent the user from using Steam.

So the game is not "removed from your library". It is still there and can even be played.

[Mr. Monday]

Originally posted by Mashed Potato Johnson:

abuse of the game ban system is absolutely banning someone over communications is not merits for a vac ban and steam literally tells you game bans are to be applied using the same procedures as vac and perma bans should only be given to cheaters.

Unfortunately for you there are numerous game developers who issue game bans for something other than cheating. Even more unfortunate for you is that Valve clearly has no issues with what those developers issue bans for because Valve has yet to bother to reign any of them in.

[Zeuslander™]

Originally posted by C²C^Guyver |NZB|:

Originally posted by Mashed Potato Johnson:

Game bans are only designed to manage cheating. They should only be applied to players who gained an unfair competitive advantage when playing multiplayer versions of content and services. https://partner.steamgames.com/doc/features/anticheat they state it multiple times in multiple posts

Incorrct. Abusive voice chat is considered disruptive and also can be considered griefing.

Why are game bans issued?
Game bans in CS:GO are issued when a player attempts to circumvent or interfere with game systems to the detriment of others.

Examples include:
Cheating.
Manipulation of matchmaking rank by deranking or falsely increasing your Skill Group.
Botting and/or automation.
Intentionally interfering with the normal operation of game servers or other players.
Game Bans for all of the above are not removed by Steam Support.

https://help.steampowered.com/en/faqs/view/4E54-0B96-D0A4-1557

That's griefing. CS:GO bans for it, as does DoTA 2.

It's negative behavior.

Yeah disrupting someone’s competitive experience is the problem your not gunna get a game ban in a casual csgo lobby for that, yet alone in any rank that is t like top 10%, for all intents and purposes plasmaphobia is a casual game and furthermore we were in a pre game lobby so disrupting someone’s gameplay wouldn’t apply they were under a obligation to stay like a csgo or dota match where you get banned for leaving

[C²C^Guyver |NZB|]

People seem to also always forget this:



As a Steam subscriber you agree to abide by the following conduct rules. In general, as a Steam user you should be a good online citizen and not do anything that prevents any other Steam user from using and enjoying Steam.

More specifically, you shall not do, or attempt to do, any of the following on Steam:

Harass other users or Steam personnel
Examples of such prohibited behavior include: trolling; baiting; threatening; spamming; intimidating; and using abusive language or insults.

https://store.steampowered.com/online_conduct/

[C²C^Guyver |NZB|]

Originally posted by Mashed Potato Johnson:

Originally posted by C²C^Guyver |NZB|:

Incorrct. Abusive voice chat is considered disruptive and also can be considered griefing.

Why are game bans issued?
Game bans in CS:GO are issued when a player attempts to circumvent or interfere with game systems to the detriment of others.

Examples include:
Cheating.
Manipulation of matchmaking rank by deranking or falsely increasing your Skill Group.
Botting and/or automation.
Intentionally interfering with the normal operation of game servers or other players.
Game Bans for all of the above are not removed by Steam Support.

https://help.steampowered.com/en/faqs/view/4E54-0B96-D0A4-1557

That's griefing. CS:GO bans for it, as does DoTA 2.

It's negative behavior.

Yeah disrupting someone’s competitive experience is the problem your not gunna get a game ban in a casual csgo lobby for that, yet alone in any rank that is t like top 10%, for all intents and purposes plasmaphobia is a casual game and furthermore we were in a pre game lobby so disrupting someone’s gameplay wouldn’t apply they were under a obligation to stay like a csgo or dota match where you get banned for leaving

Read post #21.............

You agreed not to do the above. Doesn't mater where you are are or were..... or if it is casual or MM.

[Hammer Of Evil]

Originally posted by Mashed Potato Johnson:

Originally posted by Hammer Of Evil:

your understanding is wrong. it doesn't matter if you 'agree' or not.

game ban is used to deal with repeated violators of different situations. from anything like credit card fraud to game griefing, it can be used to prevent a troublesome player from playing.

each developer can set out the circumstance of their own rules surrounding a game ban. Steam's help file only gives you 'general' information- they will leave it to every developer to make their own game rules, and own reasons for a game ban.

Steam will only intervene in game bans if the developer is abusing the game ban system. Banning a problematic player for bad behavior is not abuse of the game ban system.

You can still play singleplayer. The phasmophobia multiplayer is simply closed to you from here on out.

Phasmophobia also features its own built in anti cheat that will automatically game ban a cheater. So its possible you're completely lying about everything you've said, as well.

regardless, the act of you coming here to argue will change nothing. the devs that banned you do not come here. no super user or steam administration reads this either. your thread is completely off topic, as it is not a 'ban discussion' forum.

the arguement could be made for repeat offenders and i would agree however it shouldnt take running into a dev in-game and aoffending them to see you have multiple reports for something "their system" should be picking up on that right? the problem lies within the fact that there doesnt have to me multiple offences or a problem player, it could be your first and last time.
abuse of the game ban system is absolutely banning someone over communications is not merits for a vac ban and steam literally tells you game bans are to be applied using the same procedures as vac and perma bans should only be given to cheaters.

ok but

don't complicate this issue. it's very simple.

you did something against the rules.

and now you are held responsible.

we're in a time in gaming where you can't just say and do whatever you want anymore. more and more games are putting in measures to take short audio/video clips of bad behavior for the people who direct the games to analyze and punish.

There is something called common sense and respect. it is assumed that when you meet new people, you treat them with respect.

its unfortunate you don't like it, but if that's the case, why continue to support games?

if you don't like being held responsible, and you don't want to play by the rules, why play?

why even support gaming? you'd be much less stressed out without it imo.

[SpeedFreak1972]

In short their game, their servers, their rules deal with it

[xAlphaStarOmegax]

Servers have the right to ban people for being continually disruptive.

[Zeuslander™]

Originally posted by C²C^Guyver |NZB|:

People seem to also always forget this:



As a Steam subscriber you agree to abide by the following conduct rules. In general, as a Steam user you should be a good online citizen and not do anything that prevents any other Steam user from using and enjoying Steam.

More specifically, you shall not do, or attempt to do, any of the following on Steam:

Harass other users or Steam personnel
Examples of such prohibited behavior include: trolling; baiting; threatening; spamming; intimidating; and using abusive language or insults.

https://store.steampowered.com/online_conduct/ [/quote well harrasment wasnt present, they joined our lobby we didnt pester them or go out of our way to engage them, it was an insult and a tame one at that after both parties got heated, one could argue that as a mod and lvl 41000 in game they were baiting us little level 60s and being intimidating by insisting to play in our beginner lobby and their actions have prevented me from using and enjoying steam. {sarcasm} i dont disagree with action being taken i disagree with the method and severity and overall practices of moderation used.

[Zeuslander™]

Originally posted by Hammer Of Evil:

Originally posted by Mashed Potato Johnson:

the arguement could be made for repeat offenders and i would agree however it shouldnt take running into a dev in-game and aoffending them to see you have multiple reports for something "their system" should be picking up on that right? the problem lies within the fact that there doesnt have to me multiple offences or a problem player, it could be your first and last time.
abuse of the game ban system is absolutely banning someone over communications is not merits for a vac ban and steam literally tells you game bans are to be applied using the same procedures as vac and perma bans should only be given to cheaters.

ok but

don't complicate this issue. it's very simple.

you did something against the rules.

and now you are held responsible.

we're in a time in gaming where you can't just say and do whatever you want anymore. more and more games are putting in measures to take short audio/video clips of bad behavior for the people who direct the games to analyze and punish.

There is something called common sense and respect. it is assumed that when you meet new people, you treat them with respect.

its unfortunate you don't like it, but if that's the case, why continue to support games?

if you don't like being held responsible, and you don't want to play by the rules, why play?

why even support gaming? you'd be much less stressed out without it imo.

i wasnt the offender i just wasnt a defender, guilty by association. we are in a day were people like to virtue signal like they themselves have never said something mean or rude in game or privately but go around with this holier than thou mindset about others, bans on communications are very common and easily implemented but putting a permanent mark on someones account over what you felt was offensive is absurd. common sense you speak of would be to understand that abusive/offensive language could differ person to person day to day and if you wanna be overly sensitive about it then make a communication ban like any competent dev team would instead of misusing a feature irrationally.

[C²C^Guyver |NZB|]

Did you insult? Yes. That falls under abusive language and you didn't have to engage or retaliate either. You took the bait. Had you just ignored and reported them - problem solved.

You were not issued that game ban by a moderator, but by the game developer themselves. Valve merely applied the ban on the developers' behalf.

1 game ban on record | Info <<<<<-----
102 day(s) since last ban

Game developers inform Valve when a disruptive player has been detected in their game, and Valve applies the game ban to the account. The game developer is solely responsible for the decision to apply a game ban. Valve only enforces the game ban as instructed by the game developer.

https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5

[C²C^Guyver |NZB|]

You can appeal it, but if they say no, that's it.

Do players have the ability to appeal bans?
Players should contact the game developer if they wish to appeal a game ban, since the developer has the data describing why the ban occurred.


https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5

Originally posted by Mashed Potato Johnson:

i wasnt the offender i just wasnt a defender, guilty by association.

Highly doubtful. You don't get your account permanently banned for what others say or do UNLESS your account gets hijacked.

We're not getting the whole story here......

[Zeuslander™]

Originally posted by C²C^Guyver |NZB|:

Did you insult? Yes. That falls under abusive language and you didn't have to engage or retaliate either. You took the bait. Had you just ignored and reported them - problem solved.

You were not issued that game ban by a moderator, but by the game developer themselves. Valve merely applied the ban on the developers' behalf.

1 game ban on record | Info <<<<<-----
102 day(s) since last ban

Game developers inform Valve when a disruptive player has been detected in their game, and Valve applies the game ban to the account. The game developer is solely responsible for the decision to apply a game ban. Valve only enforces the game ban as instructed by the game developer.

https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5

once again, i didnt make the insult i was banned for nt telling the person who did to not to. for not moderating my peers as if thats my job and not literally theirs, and to reiterat once more, they were a lvl 41000 trial mod of the official phasma discord that brought it up directly to the lead artist/dev (who is controversial himself bu thats a whole other thing google it if you want) and finally, the game ban applied to my account is a loophole they found to include me in the ban, as i was family shared with the person who made the insults even tho we both had our own individual copies they could see we were shared and implemented the game ban with family sharing as reasoning which i could easily argue was misused in this way too as we wouldnt be able to play at the same time.