Wszystkie dyskusje > Fora Steam > VAC Discussion > Szczegóły wątku
Ceremony 5 września 2015 o 18:30
Played CSGO for years, now cant play due to random VAC issue (not a ban)
http://steamcommunity.com/sharedfiles/filedetails/?id=513215796

Played 2 games today and now while playing the third one, vac is going crazy, for the first time ever!

I cant join even custom servers that employ VAC. Instead, I get the same message about some connectivity issue.

What is happening?! Anyone got any pointers? Personally, I'd blame gaben!

P.S. Windows FW is turned off. Default NAT config at router. No network issues either.
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Wyświetlanie 16-30 z 37 komentarzy
The Giving One 5 września 2015 o 19:45 
Początkowo opublikowane przez Harald Range:
also, im a programmer and it specialist. im pretty darn handy with computers

Then why the thread asking for help if you are such an expert ? Seriously.

Początkowo opublikowane przez Harald Range:
that aint helping, thats just nitpicking...

And so you DO actually want help now or are you going to "nitpick" every suggestion I give you here ?
Ostatnio edytowany przez: The Giving One; 5 września 2015 o 19:48
Ceremony 5 września 2015 o 19:50 
if it were a suggestion, id actually consider following that advice... but it wasnt and just derailing this issue. lets get back to topic shall we?

P.S. i meant that im not stupid, very good with computers and can properly judge which software could possibly affect another.
Ceremony 5 września 2015 o 19:52 
also, might as well add, that i played around 30mins each time till the error popped up. matches were pretty one sided and was winning, so score should be around 10-x to 12-x.
The Giving One 5 września 2015 o 19:57 
Początkowo opublikowane przez Harald Range:
if it were a suggestion, id actually consider following that advice... but it wasnt and just derailing this issue. lets get back to topic shall we?

P.S. i meant that im not stupid, very good with computers and can properly judge which software could possibly affect another.
So that means that there is NO way you can be wrong and are unwilling to try unconventional methods to acurately troubleshoot this ? I don't want to argue with you here either, but the next time I stay up until 3 AM here trying to help a user find the cause of this error (yes this is not my first time trying to help here), I want to be VERY sure that user actually wants help.

A user posted a screenshot of his or her installed programs the other day and was asking for help on this. Guess what ? He or she had ONLY about 6 or 7 programs on thieir PC. THAT is a user that is serious about trying to find the problem and correct it and willing to take suggestions here when clearly asking for them.....just as you have in your title post but now want to challenge what has been suggested.

How does that make any logical sense at all ?

What is that display fusion program for ? I saw it in your running processes earlier ?
Get rid of mozilla maintenance service. make sure it is not running ever.
Again, hook an ethernet cable directly up to your modem and make sure nothing else is plugged in. Is it a combo modem/router ? I have seen those be an issue before for other users, YES even when having no other internet connectivity issues....only Steam/games.

Unhook all other devices if it is a modem/router and use ethernet to connect.
What is your NIC device and OS please ?

EDIT..Are you aware that you have Intel display drivers installed along with Nvidia drivers ?
Ostatnio edytowany przez: The Giving One; 5 września 2015 o 20:57
Ceremony 5 września 2015 o 20:17 
the illogical part about all this is the following:
I played TONS of matches for years, just two earlier today (or rather yesterday). and now late at night, i play two more matches and get kicked out due to some vac issue. this has never happened before, ever. not this error or any other vac related error in this game or another.

DisplayFusion is a multi monitor tool. adds stuff like taskbar on second monitor. really need it for csgo, as the game still has no mouselock and displayfusion provides... either way, i even killed the application (and subservices) before playing csgo again just to make sure and it still happened. so i guess we can eliminate this from our suspects as well.

Firefox maintenance service is a update service that is only used for installing a new firefox version (automatically). it only runs when firefox runs. firefox ran in the screenshot cuz csgo opened it automatically due to the vac error (opened that troubleshooting site). it was not active during the match.

The 1gbit connection of my computer is stable. internet is also stable. router in question is a Fritz!Box 7490, running the latest firmware. i had no disconnects, sudden lags or any other ping spikes during gameplay, even in the games that resulted in a vac error. to make sure its not my connection, ill be running ping to my router over night for about 8-10hours or so, to see if there are dropped packages. i cant directly connect to it, as i dont have a long enough lan cable here.

NIC is the Onboard Broadcom nic found on the Asrock Z77 Professional-M. HW ID: PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849
Latest official drivers are installed.

OS is Win7 64bit

P.S. its 5AM here.

EDIT: I am aware. they are installed since forever afaik. iGPU is deactivated through bios anyway, so i might as well uninstall those
Ostatnio edytowany przez: Ceremony; 5 września 2015 o 20:18
Ceremony 5 września 2015 o 20:20 
Im off to bed now. cant play anymore anymore, thanks to those ♥♥♥♥♥♥ cooldowns!
ill try it again tomorrow and hope it just doesnt happen anymore
The Giving One 5 września 2015 o 20:31 
Until software that is questionable is fully uninstalled and all traces of it removed then NO, we cannot eliminate it as being an issue or THE issue. Sorry, but disabled is not the same as uninstalled and all traces removed.

What about my suggestion/statement above concerning your display drivers ? Nevermind, I see you did reply to that so thank you.

Open services.msc and check all running services. Inspect any that may be problematic with any type of startup (automatic or manual).

Forgive me, but I don't see where you state that you have hooked an ethernet cable directly up to your modem/router and also disconnected any other devices. That includes ANY that may be consuming bandwidth wirelessly in your home. Make them not a factor if they are a factor.

Your stable connection means NOTHING if most of your bandwidth is being consumed when gaming and there is nothing left for the VAC system to scan your PC for cheats. I am sure that you perhaps have thought of this but just to clarify, you see.

I am still not at all liking that Display Fusion application. I know you said you disabled it so what is the big deal with uninstalling it ? Can you not simply reinstall any program later after you find the cause of this issue ?

EDIT..Yes, please uninstall those Intel Display drivers and please consider uninstalling the Intel Driver Update Utility.

Were you only using the PROCEXP64.exe to troubleshoot this issue and it is not in fact running when you are trying to play the game ? If that does not apply, please look at that application.

What about pidgin.exe ?
MSASCui.exe seems to be a componend of Windows Defender so are you sure that is not affecting the VAC system when gaming ?

Again, I hightly suggest you use services.msc to fully check for services that may be an issue. I would use that in conjunction with task manager and your installed programs list and fully inspect every questionable process/service/program if you really want to find the cause of this. After we eliminate software as much as we can, we perhaps can look at hardware.
Ostatnio edytowany przez: The Giving One; 5 września 2015 o 20:44
Ceremony 5 września 2015 o 20:43 
again, i doubt its software at fault here. after all, displayfusion in its current form and version has been on my system for a very long time. same can be said about qbittorrent, intel graphics drivers and many more. the system has not been changed, modified or anything along those lines today, yesterday or the past week. nothing was installed or added.

also, my internet connection is 50mbit down and 10mbit up. LAN is 1GBit throughout. congestions here are impossible atm as my pc is the only one still online.
The Giving One 5 września 2015 o 20:46 
Początkowo opublikowane przez Harald Range:
again, i doubt its software at fault here.

Doubts STILL leave room for POSSIBILITIES.

I know you said you were needing to rest there and I was just going to update my post for you to see the next time you checked the thread but.....

You just seem to not want to accept the fact that what happened yesterday or last year or in a past life means NOTHING when it comes to methodical troubleshooting. Step by step porcess of elimination in a methodical manner is ALL this is....nothing else.

Początkowo opublikowane przez Harald Range:
also, my internet connection is 50mbit down and 10mbit up. LAN is 1GBit throughout. congestions here are impossible atm as my pc is the only one still online.

Again, this means nothing at all if other devices are connected in some way even wirelessly and especially even if wired and turned off. A user posted the other day about modems/routers that still split bandwidth simply by having other devices plugged in and not even on.

Why not just unplug EVERYTHING except your PC to test this ? It just baffles me why something so simple is such a big deal....
Ostatnio edytowany przez: The Giving One; 5 września 2015 o 21:01
I'm having the issue and getting nowhere too.

Try this. Start > Run > msconfig. Activate selective startup, uncheck load startup items.

In the services tab of msconfig, click hide all microsoft services and disable all of them except steam client service.

Restart and test.

Not sure how safe it is to leave your PC in this state, I would not recommend it, test the issue and revert to your previous msconfig settings. If it works you can confirm that it was a process/service conflict.
Ostatnio edytowany przez: Wang Jouster | Baitin for a mate; 5 września 2015 o 21:52
Ceremony 6 września 2015 o 4:39 
Początkowo opublikowane przez The Giving One:
Początkowo opublikowane przez Harald Range:
again, i doubt its software at fault here.

Doubts STILL leave room for POSSIBILITIES.

I know you said you were needing to rest there and I was just going to update my post for you to see the next time you checked the thread but.....

You just seem to not want to accept the fact that what happened yesterday or last year or in a past life means NOTHING when it comes to methodical troubleshooting. Step by step porcess of elimination in a methodical manner is ALL this is....nothing else.

Początkowo opublikowane przez Harald Range:
also, my internet connection is 50mbit down and 10mbit up. LAN is 1GBit throughout. congestions here are impossible atm as my pc is the only one still online.

Again, this means nothing at all if other devices are connected in some way even wirelessly and especially even if wired and turned off. A user posted the other day about modems/routers that still split bandwidth simply by having other devices plugged in and not even on.

Why not just unplug EVERYTHING except your PC to test this ? It just baffles me why something so simple is such a big deal....
no, just no. playing online requires a minimal bandwidth and so does connecting with VAC service and whatnot. I could easily use 99% of my bandwidth and still play at 100ms or lower latency. I am not disconnecting printer and stuff from the local network because of congestion that does not exist and is near impossible to have an impact on gameplay. What you are talking about is DoS which is not happening to my internet connection or within my LAN. If it were happening, I'd experience it not just with a VAC error message now, would I?

I am sorry, but this idea is just too far from logic that I refuse following it through.

As for my nightly ping test to my router, here is the result:
Packets: sent=37790544, rcvd=37790543, error=0, lost=1 (0.0% loss) in 27898.418303 sec
RTTs in ms: min/avg/max/dev: 0.200 / 0.705 / 11.778 / 0.160
Bandwidth in kbytes/sec: sent=81.274, rcvd=81.274

1 lost out of 38 million pings is within the acceptable margin of error.


The issue is that it seems that the VAC service is not available to me anymore sporadically. Why exactly I do not know, as neither logs or error message show anything specific. I'd love to manually connect to the VAC service, but its not like its documented anywhere anyway...

As for the services that run on bootup, i cleaned them up, but there weren't many anyway and nothing new among them anyway.
The Giving One 6 września 2015 o 9:10 
Początkowo opublikowane przez Harald Range:
congestion that does not exist and is near impossible to have an impact on gameplay.

Very interesting here how you even don't say totally impossible, but NEAR impossible. Again, knowns and unknowns. Eliminate the possibility and you eliminate it being unknown. Simple.

Początkowo opublikowane przez Harald Range:
If it were happening, I'd experience it not just with a VAC error message now, would I?
Who knows ? Why don't we eliminate that as a possibility and move on or find out ?

Początkowo opublikowane przez Harald Range:
I am sorry, but this idea is just too far from logic that I refuse following it through.
The issue is that it seems that the VAC service is not available to me anymore sporadically. Why exactly I do not know,

So you state that something is "just too far from logic" and then later you state that you do not know exactly why the VAC service seems to be sporadically available to you and so you don't want to try unconventional methods in an "out of the box" type of mindset to perhaps find out. How exactly is THAT logical ?

Początkowo opublikowane przez Harald Range:
As for the services that run on bootup, i cleaned them up, but there weren't many anyway and nothing new among them anyway.

Again, means nothing concerning your mention here of a timeframe of software or services being added since you did not have this problem. Programs update and change, and that includes the VAC system and the game itself. What happened yesterday is TOTALLY irrelevant when troubleshooting something like this in a step-by-step process of elimination in a methodical manner.

Just ask yourself this one simple question. If this was an issue wtih the VAC service itself, and we know that hundreds of thousands of people play these types of games, then where are all the threads about the same issue that all those hundreds of thousands of users are having now ?

The answer is that they are not having them, and only the few that have problems have problems on THEIR end with either hardware or software or ISP or network. Simple process of elimination got me to that conclusion also, you see.
Ostatnio edytowany przez: The Giving One; 6 września 2015 o 9:12
Ceremony 6 września 2015 o 9:27 
only a specific feature is impacted. and at that exact moment VAC acts up, nothing else experiences an issue: be it my broadband connection or my PC. nothing else is affected. So by applied magic such as common sense and logic, we can assume most definitely, that it is neither my LAN or Internet connection, nor some magical device that shouldnt be hooked up in that network.Out of the box ideas are nice, but even then, there should be some sense behind them. This "disconnect everything on the network" certainly isnt one. its just a desperate idea that makes no sense. Again and again, I keep telling you that only AND ONLY the VAC service is failing. No other errors, be it valve/csgo/steam related or not, pop up. NOTHING ELSE.

So it is most definitely NOT the hardware connection of my PC and the world wide web.

Also stop dismissing past events. It works, 2hour later it doesnt while nothing has changed. Cant remember seeing a csgo update and there definitely wasnt a steam update. No windows update either. This is relevant.

Either way, I managed to play 2 matches today, without any vac popping up.

Whatever it was, it seems to have solve itself... for now at least...
Ostatnio edytowany przez: Ceremony; 6 września 2015 o 9:27
The Giving One 6 września 2015 o 9:53 
Początkowo opublikowane przez Harald Range:
. So by applied magic such as common sense and logic, we can assume most definitely.

"Assume most definitely" ? Assumptions leave little to no room for methodical troubleshooting. And "most" definitely is not the same as "definitely". Your words here, so please understand what I mean as not trying to just be difficult but to show you the seemingly-subconsious doubt that you seem to be having and letting out in text here.

But since you have said that you seem to have seen improvement, let us hope that you are correct and can play without problems. I do hope so, with all sincerety here. If you have other issues about this, you can of course please keep posting with any new details you may have if the error persists.

In any case, good luck to you always.
Ceremony 6 września 2015 o 10:26 
Yeah thanks, i hope itll stay that way. who knows, maybe next weekend and 5am, itll act up again >_<
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Wszystkie dyskusje > Fora Steam > VAC Discussion > Szczegóły wątku
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