Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Edit: Picture -> http://prntscr.com/8wtppw
Edit: It was indeed Sword Coast, I just launched it and it informed me I have been VAC banned. Time to go find out why.
I hope you will forgive me for this question, but can you please explain here why you said you did one game "alone" and the other with "3 friends" ? Does that mean you just played MP with them, or does it mean something else ?
Also, we have seen a few of these cases come up, with the list showing "good standing" and the OP not knowing what game the ban was for. Not sure if your issue is the same, but here is one I remember....
http://steamcommunity.com/discussions/forum/9/541907867748800431/
We were hoping the OP (of above linked thread) would post back, but so far it seems not so.
One problem seems to be that support will not give any details in these cases either, concerning a ticket that gets submitted asking the quiestion. The response just seems to always be something along the normal lines of "VAC ban is valid" or something similar. Asking support about this can maybe be a challenge when you consider that.
EDIT...Here is another one...
http://steamcommunity.com/discussions/forum/1/537405286650154539/
At the end of that thread, you can perhaps see why I can easily remember it...;)
To clarify, I played Secrets of Grindea (a game that has MP) by myself in single player, and Sword Coast Legends with my 3 friends, obviously in seperate sessions.
And, as far as I have seen, support just sends the normal message back when a ticket is submitted when asking about this "problem"....."VAC bans will not be lifted" or someting similar to that.
I can only suggest here that if you do submit a ticket about this, be very careful with the wording of that ticket when you describe your problem. Perhaps state something along the lines of "Something is wrong with my account, and information is not being displayed correctly or not at all."....you see ? Careful wording may be needed to get an actual human response.
It may take a long time and it may take more attempts than once, but you may not have any other choice. It would be nice in these cases to get a humam to just take a look and tell you what game you are banned from, if any. I am really sorry that I cannot be more helpful here as you seem to have a legitimate issue and just want an answer.
It's an automated system. if it's pushed by developer then it would be a game ban