This account is being verified by a Valve employee.

[soslo(prime)]

help pls

[50 Cal]

You are NOT Banned
your account is compromised
DO NOT TRADE
If you have access to the account

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

Once you are sure you have regained control, you can start trading again. Please triple check any trades you make to be sure they are going to the correct account.

After you have secured the account, please edit your profile back to normal (if it was altered by the hijacker/scammer)

Steam support does not post messages on your profile, they don't give out warnings about pending bans, they dont give time to move stuff, they wont tell you to move stuff. Someone has enough access to the account to make changes to the profile. If you try to move any items, the trade will get cancelled and a new one created sending the items to the scammers accounts.

They do not change your name/avatar unless it violates the rules (advertising, inappropriate language,etc). Such a change would only reset it to the default settings (your steam ID for the name, the default ? avatar for the avatar). This would include an account alert that you have to click a box that says "I have read this"

[soslo(prime)]

and if I have already handed over the items to the scammer

[soslo(prime)]

What should I do

[50 Cal]

Originally posted by Sheih Ashab Musarablyadi:

а если я уже передал вещи?

They are gone, you wont get them back

[soslo(prime)]

nice

[The Giving One]

Verification account scam. Yep, seen that one many times. It's even in the FAQ no one reads :

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

Verification accounts -

A user wants you to trade an item for "verification". The user will give a made-up excuse to convince you to do this, such as needing to make sure the item is not a duplicate or to ensure the item is not bugged. These users will then keep your item(s) and block you, getting away with the items.

[♥♥♥♥ Rider]

but how did they get acces to my account to edit it

[Wolf Knight]

Originally posted by ♥♥♥♥ Rider:

but how did they get acces to my account to edit it

secure the account first, fix your profile, then figure out how you gave away the log in information

[Aluvard]

Originally posted by ♥♥♥♥ Rider:

but how did they get acces to my account to edit it

Malware or phishing.

[♥♥♥♥ Rider]

i did it and my moneny is gone from wallet and my csgo prime was removed idk how - i have steam guard and all of those security things on, all i did i played on popflash - i had to login in with steam account

[♥♥♥♥ Rider]

also, i did not do anything and somehow my cs prime is gone and i have gifted sth to scammer account, and on steam site it clearly says that prime status can not be removed

[Caduryn]

Originally posted by ♥♥♥♥ Rider:

i did it and my moneny is gone from wallet and my csgo prime was removed idk how - i have steam guard and all of those security things on, all i did i played on popflash - i had to login in with steam account

Well there we go, you gave your Login to a non Steam Site.

[Aluvard]

Originally posted by ♥♥♥♥ Rider:

i did it and my moneny is gone from wallet and my csgo prime was removed idk how - i have steam guard and all of those security things on, all i did i played on popflash - i had to login in with steam account

Money,items are gone.

If scammer didn't refund your prime then follow this instruction:

• https://help.steampowered.com/en/wizard/HelpWithGame
  
• Enter name of the game in search bar,
  
• Click on game,
  
• Click on "it's not in my library",
  
• "Restore removed package".

[♥♥♥♥ Rider]

its not working- firstly i had an its not in library, then it said that there is an error and now there is no opcion for itsnot in library
btw thx for help

[IMS]

Originally posted by Caduryn:

Originally posted by ♥♥♥♥ Rider:

i did it and my moneny is gone from wallet and my csgo prime was removed idk how - i have steam guard and all of those security things on, all i did i played on popflash - i had to login in with steam account

Well there we go, you gave your Login to a non Steam Site.

What if i cant change my profile info