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Contact the game developer. Game bans are permanent if they are declined or do nothing.
https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
game ban. nothing to do with VAC.
contact the game dev's.
http://steamcommunity.com/app/578080/discussions/1/1621726179560664930/
Anyway, who used the account to cheat is irrelevant. Your account was used to cheat, your account was banned. You are responsible for all actions on your account, no matter who used it.