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thanks anyway though
no one from support will ever contact you outside the support ticket system. this includes steam chat or any 3rd party service like discord.
https://help.steampowered.com/faqs/view/3195-9FFB-BA06-F25B
As already stated, it's a scam.
When you think about it, it's so easy to spot, why would Steam Support use Discord to contact you? That makes no sense at all and if Valve wanted to ban you, they would just do it before the ban, then explain why.
It's scare mongering tactics, try and shock you with a possible ban, but trying to gain your confidence by giving the impression that they're trying to help you avoid the ban. It's all false.
You can load games from it, and anything that can load games is a third party launcher. Google DISCORD ACTIVITIES.
Here is a link to show you that it loads games.
https://discord.com/blog/server-activities-games-voice-watch-together
Any program that loads games can be considered a third party launcher, unless they made the games themselves on their own platform. Some games companies have done this, but still are considered third party launchers, like ubisoft connect: For example, if you every used a frontloader to load games up, those are also considered third party launchers. RetroArch is considered a third party frontloader of games. It did not make the games, you just use it to load them. Technically even steam can be considered a third party launcher. So yes, discord is a third party launcher. It slows down games. The more you have on your pc, the slower your pc runs programs.