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I just hit level 10 this morning and got one shortly after. I guess I'm just lucky? From what I read it's not common to get them.
A booster pack is awarded for each 10 levels, in addition to random booster packs. You'll receive one at 20, 30, 40, etc. This is my experience. It happens every time, so I find it odd that some gamers with level 50 have yet to get a booster pack. You need to login every week or so to keep yourself eligible.
Im logged in multiple times every single day.
Weird because i didnt get booster pack when i got level 10.