I bought a steam gift card that has a code that is already used

[bear]

The title says it all. I bought a steam gift card on August 15th and tried to redeem the code on the same day. The first time i used it, it said the code was already use, and it didnt give me the money i paid for. I have the receipt and card still with me and sent my problem to steam support and they said that i got the money in my account. Its not there, and steam support basically threw me away because when i reply, they tell me my issue was resolved. What should i do?

[Satoru]

Go back to whre ou bought it from

Steam only tells you the card was used. THey dont control who sold it to you.

Blame the people/company/scammer who sold you the card.

[bear]

It was game stop

[WhiteKnight77]

Was that card sitting on a rack in the open or from behind the counter? Go back to the store and see if all the cards have the numbers exposed. If they are, someone probably wrote the number down and used it without paying for it. It happens with cards and to combat it, companies have put scratch off material over the numbers. If the other cards have it, then the one you bought should have been removed or you should have told the store about it.

Other companies are putting the cards in a cardboard envelop which blocks the numbers. If the cards are exposed, never take the front one, get one from the back, it is more likely to not have the number stolen. As Satoru said, take it back to the store with your receipt and get an exchange.

[bear]

Thanks for the tip white, but i had to scratch off the material so im guessing someone has some sort of code genorating bot and got the code before i even went into the store( just a theory) but ill remember to get the ones from the back now

[Spawn of Totoro]

Originally posted by Bix:

Thanks for the tip white, but i had to scratch off the material so im guessing someone has some sort of code genorating bot and got the code before i even went into the store( just a theory) but ill remember to get the ones from the back now

Not possible. Codes on the cards are not active until purchased to beging with. That would mean that somone would have to input the code between the time of purchase and when you entered it into the account.

A code could not have been randomly generated in that short period of time.

[AnimeKaiju1301]

I have the same problem currently. So . . . I want my money back

[Glerk]

Originally posted by AnimeKaiju1301:

I have the same problem currently. So . . . I want my money back

why the necro?

[SpunkyJones]

Originally posted by AnimeKaiju1301:

I have the same problem currently. So . . . I want my money back

Then go back to the place that has your money

[dancarp3409]

You guys had it easy my code ripped off with the sticker and I got it as a gift and it doesn't help that I don't have the receipt

[rawWwRrr]

Originally posted by dancarp3409:

You guys had it easy my code ripped off with the sticker and I got it as a gift and it doesn't help that I don't have the receipt

Talk to the person that gifted it to you. Remind them that it always helps to keep receipts handy for gifts lest they become damaged or needing return after the gift has been given.