Dutch ING payment handeling through Steam is broken , No Payment Possible!!

[VuurDraak]

I can no longer do Dutch iDeal payments with ING banking.
This is due to the security window never popping up, that your phone or scanner needs to read for two factor authentication.

I bought the games with Paypal instead, I guess anybody who is on ING and doesn't have an alternative payment methode will not be able to purchase anything.

Might be smart to fix this ;)

[VuurDraak]

I am using the Linux Steam client by the way on Ubuntu 18.04 LTS

[ShelLuser]

I don't think this is a Steam issue but an ING problem.

Or.. also possible, a problem between the payment portal and ING, which IMO would still likely be an ING issue. I say that because I'm having no issues with Rabo iDeal payments.

(edit) And well, kinda offtopic I suppose but IMO it's fair to say that ING doesn't exactly have a good reputation when it comes to all this.

(edit2) Are you by any chance using the Steam client to do the payment? Because I recall having read more stories about that causing issues, also on Windows. If that's the case I'd suggest using whatever browser your X environment provides you with.

[Crazy Tiger]

The Steam client uses outdated stuff, which doesn't always work properly. Using a browser usually works without issue.

[VuurDraak]

Interesting, yes I was using the Steam client.
Still it popped up another window when pressing help on the ING page, but the two factor auth window never popped up.

I have never used the browser to buy games on Steam, it would be weird that stuff won't work in the Steam Client, you would think that Valve would like to fix people trying to give them money :)

That's also the only reason I posted this, so if Valve employees read this they might want to take action.

[Crazy Tiger]

It has been an issue for a while now, there does seem to be a workaround with making the other window with the (likely) QR code larger or something. There have been various threads on it in the past months, it's unclear whether it's on Valves actual radar (or priority lists) or not.

Many people use browsers for purchasing since that's easier, due to browsers actually having tabs and such. Plus they're often a tad quicker. Personally I only use the Steam client as a launcher/updater.