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L8start Jul 29, 2016 @ 4:34pm
Reporting moderator abuse
Please, can some one tell me where do I report moderator abuse ?
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Showing 1-15 of 19 comments
Astori Heichalot Jul 29, 2016 @ 5:20pm 
you can always report them manually
https://support.steampowered.com/kb_article.php?ref=7917-TYJV-9172

but remember,
steam forum has its own term and agreement,
by joining or participating in the forum means you agree to bide by those rules.

moderators have full authority to lock/remove posts (global or game specific forum) that are inappropriate.
to understand what "appropriate" means, follow this link
https://support.steampowered.com/kb_article.php?ref=4045-USHJ-3810

moderators are person just like another users,
they can have bad times as well,
so action that they made can be sometimes forgiving but there are times that they do it harsh (strict more likely).

but still, it is their job, and they know what they are doing.


bottom line:
if you got banned by a mod,
you 99% deserved it
Did this happen in a game forum or in a Steam general forum?
Utage Jul 29, 2016 @ 6:54pm 
Originally posted by Quint the Globular Springtail:
Did this happen in a game forum or in a Steam general forum?
Judging from his post history he's referring to the general forum moderators.
I took many screenshots of a moderator being offensive and calling users 'fedora wearing neckbeards' and when a user told him that was inappropriate the mod told him to lighten up or he'll close the thread. -_- Which he did anyway and then blamed the user for making him close the thread and then said 'i guess he is a fedora wearing neckbeard' This is HIGHLY inappropriate for a rep of steam and reporting his post instantly got me flagged for 'abusing report feature'. I took screenshots of everything and I sent an email to Gabe Newell through the Valvesoftware website since there is no 100% way of reporting that I can trust will be taken seriously...

The links posted in the 2nd post of this thread doesn't really leave me feeling like it will get taken care of.... :|

I seriously want to know WHO I can report this and see an actual ticket so I know something is at least being done.

And believe me, I have legitimate proof and have linked them in all my reports thus far but even then I feel like unless I have a ticket or a response that the user is only getting a slap on the wrist and will be a repeat offender. How can anyone report a mod when they instantly get a warning about abusing the report feature. :|


Didn't notice how long ago this thread was... sorry for reviving should have just made a new thread.
Last edited by (N☆G) Jackal ★JJ★; Aug 17, 2016 @ 2:47pm
Utage Aug 17, 2016 @ 2:57pm 
Originally posted by (N☆G) Jackal ★JJ★:
I took many screenshots of a moderator being offensive and calling users 'fedora wearing neckbeards' and when a user told him that was inappropriate the mod told him to lighten up or he'll close the thread. -_- Which he did anyway and then blamed the user for making him close the thread and then said 'i guess he is a fedora wearing neckbeard' This is HIGHLY inappropriate for a rep of steam and reporting his post instantly got me flagged for 'abusing report feature'. I took screenshots of everything and I sent an email to Gabe Newell through the Valvesoftware website since there is no 100% way of reporting that I can trust will be taken seriously...

The links posted in the 2nd post of this thread doesn't really leave me feeling like it will get taken care of.... :|

I seriously want to know WHO I can report this and see an actual ticket so I know something is at least being done.

And believe me, I have legitimate proof and have linked them in all my reports thus far but even then I feel like unless I have a ticket or a response that the user is only getting a slap on the wrist and will be a repeat offender. How can anyone report a mod when they instantly get a warning about abusing the report feature. :|


Didn't notice how long ago this thread was... sorry for reviving should have just made a new thread.

Was this a general forum moderator, or the moderator of a game-specific forum?

The developers pick who moderates their game's forum, there's nothing Valve can do about them if that's the case. You'd be better off sending an email to the developer's of the game.
Originally posted by Utage:
Originally posted by (N☆G) Jackal ★JJ★:
I took many screenshots of a moderator being offensive and calling users 'fedora wearing neckbeards' and when a user told him that was inappropriate the mod told him to lighten up or he'll close the thread. -_- Which he did anyway and then blamed the user for making him close the thread and then said 'i guess he is a fedora wearing neckbeard' This is HIGHLY inappropriate for a rep of steam and reporting his post instantly got me flagged for 'abusing report feature'. I took screenshots of everything and I sent an email to Gabe Newell through the Valvesoftware website since there is no 100% way of reporting that I can trust will be taken seriously...

The links posted in the 2nd post of this thread doesn't really leave me feeling like it will get taken care of.... :|

I seriously want to know WHO I can report this and see an actual ticket so I know something is at least being done.

And believe me, I have legitimate proof and have linked them in all my reports thus far but even then I feel like unless I have a ticket or a response that the user is only getting a slap on the wrist and will be a repeat offender. How can anyone report a mod when they instantly get a warning about abusing the report feature. :|


Didn't notice how long ago this thread was... sorry for reviving should have just made a new thread.

Was this a general forum moderator, or the moderator of a game-specific forum?

The developers pick who moderates their game's forum, there's nothing Valve can do about them if that's the case. You'd be better off sending an email to the developer's of the game.

General. Had the orange star and everything. Like I said I have his profile and several screenshots of the conversation before he locked the thread then completely deleted it after I reported.
Spawn of Totoro Aug 17, 2016 @ 3:00pm 
Reporting on the profile goes directly to Valve. Results of reports are not shared as that is between Valve and the one being reported.

We moderators do not get a notice when being reported by our profiles or even when reported in the forums. However, we deal with reports in the forums, hence why it is best to report by the profile for such matters.
Originally posted by Spawn of Totoro:
Reporting on the profile goes directly to Valve. Results of reports are not shared as that is between Valve and the one being reported.

We moderators do not get a notice when being reported by our profiles or even when reported in the forums. However, we deal with reports in the forums, hence why it is best to report by the profile for such matters.

Thank you. I just, ugh if I could link the shots I took, you'd understand EXACTLY why I am not willing to just drop this and let it go but since that isn't allowed I am here reviving old dead threads -_-

Feel free to add me for personal guidance or to see the evidence then remove me after, I just honestly cant let this go at all because I know most people won't even bother going these lengths to report an abuse like this.
Spawn of Totoro Aug 17, 2016 @ 3:09pm 
Anything you have to submit is between you and Valve.
Colt ☶ Aug 17, 2016 @ 3:11pm 
Originally posted by (N☆G) Jackal ★JJ★:
Originally posted by Utage:

Was this a general forum moderator, or the moderator of a game-specific forum?
General. Had the orange star and everything.
Game Hub moderators have the same things. I think you're confusing. I don't believe that Steam Community Moderator (whom I know) abuses of power.
Last edited by Colt ☶; Aug 17, 2016 @ 3:11pm
Spawn of Totoro Aug 17, 2016 @ 3:16pm 
Originally posted by Colt ☶:
Game Hub moderators have the same things. I think you're confusing. I don't believe that Steam Community Moderator (whom I know) abuses of power.

Game hub moderators do not have a star, only an orange name.

...when did that change...
Last edited by Spawn of Totoro; Aug 17, 2016 @ 3:18pm
Originally posted by Colt ☶:
Originally posted by (N☆G) Jackal ★JJ★:
General. Had the orange star and everything.
Game Hub moderators have the same things. I think you're confusing. I don't believe that Steam Community Moderator (whom I know) abuses of power.

He is in the STЕАМ Community Moderators group so I am assuming he is a general moderator? Or does it not work like that.
Fox Aug 17, 2016 @ 3:25pm 
Originally posted by (N☆G) Jackal ★JJ★:
He is in the STЕАМ Community Moderators group so I am assuming he is a general moderator? Or does it not work like that.
Is the concerned mod present in this page ? If so, he's a global mod. Otherwise, he's a game forum mod.

If it's the latter, you may also wish to contact the game dev.
Originally posted by Fox:
Originally posted by (N☆G) Jackal ★JJ★:
He is in the STЕАМ Community Moderators group so I am assuming he is a general moderator? Or does it not work like that.
Is the concerned mod present in this page ? If so, he's a global mod. Otherwise, he's a game forum mod.

If it's the latter, you may also wish to contact the game dev.

Yup. He is in the volunteer section.

Volunteer Moderators
These are members of the community that volunteer their time to help keep discussions clean and on topic, and remove reported user generated content around the Steam Community. If you see one of these guys around, please thank them for helping keep the Steam Community a safe and tidy place.

So I take it I am still going the proper way with emailing Gabe via Valvesoftware page and steam profile report? Yes, I understand how over the top emailing Gabe is but the evidence I have is pretty aboslute and I am that upset over a moderator acting like this.
Utage Aug 17, 2016 @ 3:32pm 
Originally posted by (N☆G) Jackal ★JJ★:

So I take it I am still going the proper way with emailing Gabe via Valvesoftware page and steam profile report? Yes, I understand how over the top emailing Gabe is but the evidence I have is pretty aboslute and I am that upset over a moderator acting like this.

Yes, if he's in that section that means he's one of Valve's volunteer moderator's and not one for a game.

If you genuinely believe you were wronged, I don't see anything wrong with emailing a complaint along with a report.
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Date Posted: Jul 29, 2016 @ 4:34pm
Posts: 19