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ALL STEAMED UP
First things First -
ALL DISK SET BUYERS OF STEAM GAMES LOOK BELOW UNDER "IMPORTANT NOTICE"
It will help!

Now the awful truth!

In 5 years I made 1 post ...... yesterday.
I had just purchased a 3 disk set "first day edition" of Deus Ex Mankind Divided and had been assured that the game install was on disk unlike the 2011 Human Revolution release.
Now when I inserted the first disk and clicked setup exe, I expected the cdrom to fire up and normal install to go ahead.
Not much is happening so i check activity on Steam and am bewildered to find that a digtal download is in progress.
"Geez, not this trip again" I was thinking, "I'll find support and see if there is some sort of procedure to follow" because there was 23 gig of data on the disks and I had no reason to doubt the salesperson I bought it from.
So I oo to the support forum, log in and get a checking requirement becuae apparently there are loads of twerps on this site who love hacking other people's accounts... I'm nealy 60 and I'm past that elementary stage of whatever!
Anyway I'm waiting for this sms code and then I remember it is, unlike most, an email not sms. Open up that field retreive the code and "wrong" occurs, apparently that thread had expired, then I can't login, cos autosupportbot thinks I'm an imposter... "Geez i just wanna ask one question" is what I think!
Cut a long story short, I eventually get support, but none of the pre-posed questions will help me and the only input is an inadequate length of a "tweet" ... I mean seriously... what question could you fit in there!
I suppose illiteracy is rife these days and Steam just has to keep it short
So i search forums, look for a moderator, then tried finding a human who can give me an answer.... "nuh.. none are available".
Now I'M starting to STEAM ... what sort of site is this?
So last resort I'll post something and stir the pot,,,, I begin writing and the font is small and I can't find my glasses,,, see it was all that STEAM in the room!!!!
I jot down a recall of the events, trying very hard not to break into some colourful Australian lingo that none of you would understand anyway, but I do make a deliberately vague "naughty" reference to a "hush hush' topic on this site, which I didn't know was hush hush cos I couldn't find the forum rules till later and frankly me little darlings,"rules" were the last thing on my mind!
It seemed to me that the rule breaking started when Square Enix, Eidos or Steam didn't bother or totally neglected to put a little readme on the disks informing poor mugss like me with the one thing we needed,,, the specific SETUP COMMAND LINE for those who bought the disk set!
And here it is for all comers that have the disks but no luck.
AND I"M USING BIG CAPS... oh thats right, that is considered RUDE on this site according to one response I got to my post.... "well blow me down! and call me pushover!"
Another informed me that 23 gig would not fit on a disk and he obviously needed bigger caps to understand I had written that there were 3 disks and YES, 23 gig will fit on them..... yep ALL that ..... but not a word about my inquiry!
As it turns out I did find this information eventually,,,today as it happens, because what should be obvious is blatantly NOT obvious probably because it is not in the interest of this site to make this OBVIOUS! (Money/discount kickback from IP download volume or the like)
You can thank me later!
I haven't finished yet!
====================================
IMPORTANT INFORMATION
=====================================
"Using Steam launch options to install retail games from disc
Log in to Steam and click on Library.
Right-click on the game, select Delete local content, and confirm.
Insert the first disc into your computer.
Close Steam (Steam > Exit).
Press Windows Key + R to open Run
In the Run window type:

"C:\Program Files\Steam\Steam.exe" -install E:

Replace E: with the CD/DVD drive you are installing from if is not correct.
Replace C:\Program Files\Steam if your Steam installation is not in the default location."
=======================================

Now aint that just pretty!

(And for those curious I checked the setup exe code with a tool I possess and without that command line, it will AlWAYS go to a digital download.
It is intentional and deliberate, need I say anymore?
Why didn't I do that before one may think..... cos I have to disable my security to use it and the like AND I didn't expect such a hassle from what I thought was a perfectly legitimate inquiry!)

That was all I needed. BUT all I got were belly aches about font size rudeness and how dumb I was not realising 23 gig is too big for one disk , ironocally, from someone who didn't comprehend my writing AND the really appalling attitude mirrored by this final indignation..... MY POST WAS LOCKED!
Holy Moley!
So no one could help me EVEN if they were LITERATE, ADULT human beings

Honestly!
WHAT am I too think?
Are the moderators children as well?

I'll leave it there.... I think anyone who can comprehend English will understand that I am reasonable, even though the short comings I experienced constantly on this site, could have provoked a much more vigorous or critical response, in I suspect, MOST people!
So to the Moderator who locked up and forgot to leave the above information, if you are not a child, do your job please, because that was wrong to leave someone still distressed who had spent time and money on a product that pays your wage!
Or is that expecting too much.
Don't give me another reason to write a third post.
It has been very disappointing to know Eidos has left you in charge of their 5 year project,.
So I didn't waste my time, and also to protect my right of reply and the integrity of my account,.I have sent EIDOS and SQUARE ENIX a copy of both of these posts.
Only because if a child is the moderator in question, petty revenge may be likely and this may require him/her to engage their young brain and realise that they should not treat all Steam subscribers as CHILDREN, because the occasional one is ADULT and FLUENT in English
.... and I still haven't found my glasses and I wrote all this in small font, so any typos ,,,, blame the big caps complaint
I'm not gonna check it either

For all Steam Subscribers, stand up for what is reasonable and to be expected
and Remember
Steam is a business , it's object is to derive money from you for a SERVICE
INTIMIDATION is a DIS-SERVICEt
Unfortunately, a poor directive or perhaps choice of words seems to be the prevailing intimidatory language of this site, I realised that only after reading the rules
I know this isn't a democracy but maybe it should be, or we can always vote with our feet
And go elsewhere
Don't be intimidated!

Eidos and Square Enix make a brilliant game that I have in two decades bought each edition, each time it was released.
They and I deserve better consideration
It is not much to ask

Audwiedersehen (German)
or
"I'll seeya when I'm lookin' atcha" (Australian)

Horizon_Of_Horus

("the all seing eye")
(Chuckle, with specs)

Horus was the "Jesus" of Ancient Egypt for those curious!
Beloved son of Isis and Osirus, Lord God of Egypt amd the Underworld.

"No disreapect lest ye yearn bad luck"
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Показані коментарі 115 із 24
I didn't read any of your previous posts, or the one you said was locked, but insults towards volunteer moderators are definitely not the way to seek out a constructive conversation about any issues you're experiencing. If you felt that you've been wronged by a volunteer moderator on Steam's forums, you're more than free to submit a report through Steam Support with references of the thread(s).

In regards to the font issue you're experiencing, a simple and easy solution (as of this moment) is to use the Steam Community in your browser, then adjust the zoom-in function accordingly.

I'm not quite sure what you're referencing to about Steam attempting to derive users for money -- but I can say that Steam is a completely optional platform to use. A user is more than free to sign up on Steam, completely for free, and utilize the large variety of free-to-play games, and tools across Steam's platform at no cost. There's a few official Valve released products across Steam as of current, but the majority are based on Steam's initiative of being a platform for developers, publishers, and the likes to release their products to the community. Sometimes with a cost, sometimes without a cost. I'd recommend checking out the Free to Play section on the Steam Store.
edit: What exactly is it that you need help with? Asking a simple, straight forward questions is more useful then writing a wall of text.
Автор останньої редакції: Matt; 12 жовт. 2016 о 18:55
Цитата допису Horizon_O_Horus:
As it turns out I did find this information eventually,,,
You need to learn to pick keywords, not curse words. Then eventually only takes 0.57 seconds on google[www.google.nl].
The moderator told you to not post in all caps because hardly anyone bothers to read those posts. Just as Matt now tells you kindly to cut to the chase because hardly anyone tries to read through a wall of text - especially if it looks like an incoherent mess at the first skimming.
Instead of insulting them, you might want to take their advise to heart.

Anywho:
It is quite known that PC games requiring Steam come as semi-download at best. At worst the disc just holds an installer for the Steam client. If the game was patched between producing the discs and you installing it, Steam forces you to download the update anyway. That's how it has always been for over 10 years.
Instead of being mad at Steam, SquEnix or Eidos, how about you direct your disappointment to whoever told you that the discs are all you need?
I'm noting a distinct lack of an actual point in that entire wall of rambling nonsense
can you guys play tf2 for me the servers are currently down
What curse words and what insults?
What do you think i tried ?
Keywords?
I actually used plain English sentence structure and proper English grammatical syntax which pre dates any keyword/computer syntax system by eons.
It appears that speed reading is prevalent here because not one person has read all that was written, otherwise they would be absolutely in a state of non grief..
What is it with the auto defense...
Unbelievable ,,,
It's Feedback, for pity's sake... perhaps on a sterner side, becauise (how can I put it?) I was peed off, but not abusive!
i don't google unless I want a translation and if there are "errors" it's just cos I haven't sought my glasses out yet , I've discovered "Big View" and have been reading the bad news reviews about what to expect in the Deus Ex release
The reason for the complaint was the lack of simple directions like a readme file on disk with the command line options that enable the disks to install because the default behaviour of the setup.exe on disk,starts a lengthy digital download and thereforet defeats the purpose of buying the disks. That option was not there and on subsequent site search was not in plain view and I only found it after considerable effort,,, when in most cases, just the insertion of a cd would prompt the appropriate informatiom to make choices... the interface said it was"allocating disk space" so I thought evrything was in order, but it stayed with that for ages and so I opened the download portal to find the digital download occurring and the disk install at zero,
Five years ago, I had bought and pre-ordered the Human Revolutrion disk set in 2011 and got two disks for over a hundred bucks that were useless as far as installing the game, it cost me an extra 80 bucks to download the digital install when If I had known, I could have avoided buying the disks and saved cash.... so for me....this seemed like an action replay .... amd I had specifically asked the salesperson whether the disk set had the full game installation... he said YES
So can you understand why I was annoyed..BUT not abusive, if you think i have been abusive, then you will have led a very sheltered life. I can demonstrate abusive if you like, but only if i wouldn;t be banned,,, God this is laughable
Honestly I don't frequent this site very much except for the Deus Ex series and if it weren't hosting Deus Ex I probably would not have an account here, So excuse me, if i offend by just being an older bloke that is used to old fashioned service with out what reads like intimidatory veiled threats of site bans for anything not Steam friendly,,,, That aint the real world folks and more to the point it is an insult to the sacrifice that //freedom loving people made to deliver you ungrateful people from such regimes that Corpotrations are setting up all over the world and internet,,, meekly accepting terms ioke the ones I read when I bothered to look does not bode well for your or all our future if non dempcratic entities like this are left to their devolution!
It's why I like Deus Ex, it explores this angle very thoroughly BUT now I read that the very core of this in Eidos is being made to look stupid because of the material greed that is shaping a whole planet and a whole generation, If you think this is gibberish, I don't care because i'll be well gone, but it will be in your lifetime, These little internet kingdoms are just a preview of what is to come if the people are compliant without question like you lot - you guys will have a hard time if you think this is tripe because if there is money to be made you will discarded like an old cloth inthe earth these guys are making, The shirts on your backs , the panities you wear, are mostly created in conditions you really would have reason to complain about... and it all starts with places like this,... the Roman Emperors were famous for putting on games and circus while their political rivals or relatives were assassinated - the same game is on today and the same lame response is prevailing, I honestly feel sorry for you if you think this is rubbish... I use to feel a bit shameful knowing i was having a good time at someone elses expense, because that is how our lucky little existance is possible in the west, but at least understand this and am aware of the main game,It;s a lonely existance at times,,,lol but I'll survive
Anyway more to the current situation - I've just read some appalling review concerning the "carving up" of this release because of the requirements of Square Enix and thus indirectly Steam to make more money on what was once a complete game for the one time price, so to put it bluntly, their influence and perhaps greed is going to destroy the reputation andl acclamations of a fine series,
Being a fan of the game, I find that alone is cause for concern
But on a darker note, making the messenger a point of ridicule which will probably happen if Eidioos doesn'tt break the mold that the previously mentioned two are crafting will make the whole concept of real world posibilities in the creatiom non believable and lower people's awareness of such possibilities- a dangerous set of parameters for anyone's life time

Now can you comprehend that all this leads people like moi (me) to unfavourable conclusioons about "middle men or entities" between creator and consumer,. There was a time when this was not the case and a simple inquiry got a prompt answer from a human and not a FAQ of a very non useful type bot programsand guysand gals, one enquiry in five years and I get almost howled down with "how dare you ask" replies/reactions and free Google advice to "eventually" learn how to use keywordsi n 0.57 seconds ,,, yeah i was doing thst with a brain whe the commenter was just a twinkle in his Dad;s eye... And if my spelling is odd to you......well I learnt Australian spelling which is different to American , but almost the same as the source of English which is not USA, but the good old UK! Most English speking nations still reference the English Oxford dictionary for words ancient and brand new, America is in it's own world if spelling is your biggest concern in life.
Talk abou gibberish LOL
And the first guy who talked about the font issue and then assumed insults were made (this was after starting that he hadn't read the previuos posts???) but because the discussion was locked he assumed I was being rude and insulting,,, no such thing happened
What did happen was I wrote the the first and only post in five yerars yeaterday in large caps because it was easier for me to read and edit,(because I had mislaid my specs). and I wanted to get the required information asap so I could get something happening,,, every normal effort came to a ziilch and the pattern of lack of response made me inclined to think that there was no help..and if you like big caps was a YELL for help ... any person wiith a familiarity with this interface could have responded in any way they preferred as long as the cd command line I was seeking was witin the response.. then to have some guy complain that it was considered "RUDE" to write in large caps was truly pathetic, although now by having to re-explain all this II probaly have lent some insult, but comprehension seems to be a skill in little quantity at the moment - Honestly this whole conversation is being too precious in my opinion, but I did not respond in any insulting manner at any time. All I have done is queried why such essential information was not front and centre in the case of cd input to a game this site is responsible for, That is usually classed as feedback... so get over it .... I am
This is my last word on the natter I want to try this game out, and have a bit of fun, so excuse me!
Now I reckon I've wriiten enough for you lot to take about five years to decypher so that will suit me fine (Mild half truth Joke)
I suggest you have some fun too.
Regards to All
Hey Twisted - someone with a sense of humour at last
Thanks mate I needed a bit of mirth
Too damn serious here!!!

The serner sre probably own cos of the mob that wanna lynch me
Thanks for more walls of incoherent stuff where it is basically impossible to tease out what in gods name you are talking about

Maybe just try brevity rather than just spewing a wall of incoherent and unreadable nonsense if you're going to expect anyone to take you seriously
claims he uses proper English and spelling, gives us run on sentences like
i don't google unless I want a translation and if there are "errors" it's just cos I haven't sought my glasses out yet , I've discovered "Big View" and have been reading the bad news reviews about what to expect in the Deus Ex release
The reason for the complaint was the lack of simple directions like a readme file on disk with the command line options that enable the disks to install because the default behaviour of the setup.exe on disk,starts a lengthy digital download and thereforet defeats the purpose of buying the disks.

Your problem, besides insulting everyone else about how it's "their" inability with English, causing your communication problems, is that you have failed to read or understand even basic components of modern distribution. Even if you install from the disk the required updates are still going to be the entire game due to updates.

Add that to the fact that you alluded to the fact you intended to pirate the game if your tantrum didnt get you the results you wanted in the original thread and you should be glad that all you got was locked, not banned. So stop being childish, because no one is going to read your drivel and consider you reasonable.
Автор останньої редакції: Spambot71 (main character); 8 жовт. 2016 о 20:17
Цитата допису Satoru:
Thanks for more walls of incoherent stuff where it is basically impossible to tease out what in gods name you are talking about

Maybe just try brevity rather than just spewing a wall of incoherent and unreadable nonsense if you're going to expect anyone to take you seriously

I read the whole thing. Maybe a paragraph of it was even relevant. It's like listening to someone's story that starts with them getting out of bed and getting ready for work, goes off on a tangent about the price of coffee, and the point of the story is about how they were paying for their lunch when they noticed one of the quarters in their hand was made the year they were born.

I'm also disturbed by his constant misuse of the word "font". ALL CAPS is not a font... it's just the same font in all caps.
Цитата допису Horizon_O_Horus:
Whatever!

If only your other posts had been so succinct. Maybe then people could have followed the point you were trying to make.
Didn't read the second wall of text, but read all of the first. And it was a good read! :)

Its not abusive. Its well articulated frustration caused by someone being caught up in their own reasonable expectation to have important information made abvious and available, and only finding that information in small print thats hard to find.

Then when they reasonably try to contact support, they fall foul of the "bots", because real support people must be protected from the hordes of the great unwashed and their problems! I've worked in IT and support over 20 years, i can appreciate why bots are used by companies, but from the users point of view, you know, that person called the customer, they are often not helping, but making things worse.

And so this thread was born, and unfortunately, there will always be someone who will reliably misinterpret a body of text longer than a tweet.

C'mon guys, sometimes people just need to vent. Horus wasn't being rude to anyone here, just venting. Thats something people, not bots, do. We have room for that.
Цитата допису captrench:
Didn't read the second wall of text, but read all of the first. And it was a good read! :)

Its not abusive. Its well articulated frustration caused by someone being caught up in their own reasonable expectation to have important information made abvious and available, and only finding that information in small print thats hard to find.

"Well articulated" is a pretty big stretch IMO. And it doesn't even matter. Steam has nothing to do with his problem. He should either complain to SquEnix about how their install works or the retailer for giving him wrong information when being asked. What did he expect Steam Support to do? "Cool story, bro" him? Because that's pretty much all they can do.
And no, small print on game cases is neither hard to find nor to be ignored. Because that has always been the place to find such valuable information as "an internet connection is required" or "requires a Steam account to be activated" and stuff.
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Опубліковано: 8 жовт. 2016 о 12:11
Дописів: 24