Does reporting do anything?

[Qopel]

It just amazes me how many users use offensive names with sexual inuendo and body parts. Rocket Leage is the worse. Plus most players ball hog and make fun of the newbiws. Does reporting ever do anything or is it a wastwe of time?

[Shork]

99,99% sure it doesn't do anything. The support hardly ever looks at whole tickets. User reports are most likely going right into the trash bin.
At least none of the people that I reported were ever punished. And those certainly violated the ToS (for example one was talking about him pirating a game in one of it's announcements).

[ender.nembi]

Aww too bad.

[Spawn of Totoro]

Yes, reports do something. Not as fast as some would like but they do.

Support gets to reports as soon as they can, but only they know how they prioritize them.

[The End]

Originally posted by Wyvyrias:

99,99% sure it doesn't do anything. The support hardly ever looks at whole tickets. User reports are most likely going right into the trash bin.
At least none of the people that I reported were ever punished. And those certainly violated the ToS (for example one was talking about him pirating a game in one of it's announcements).

I'm 100% sure it does, I recieve thankyou emails regularly.

Here is one of the latest.

Dear rockon@*******.***,

Thank you for reporting content that violates the Steam Terms of Service or breaks the rules of the area in which it was submitted.

Because of your efforts, we've removed 29 more items from the Steam Community.

The Steam Support Team

[Shork]

Originally posted by Rockon:

I'm 100% sure it does, I recieve thankyou emails reguarly.

Here is one of the latest.

rockon@*******.***,

Thank you for reporting content that violates the Steam Terms of Service or breaks the rules of the area in which it was submitted.

Because of your efforts, we've removed 29 more items from the Steam Community.

The Steam Support Team

Good for you. I reported plenty of stuff that was either straight out spam or violating the Steam ToS. I never got a notice or saw any results.
So from my PoV the support is useless and doesn't do anything.

[The End]

Originally posted by Wyvyrias:

Originally posted by Rockon:

I'm 100% sure it does, I recieve thankyou emails reguarly.

Here is one of the latest.

Good for you. I reported plenty of stuff that was either straight out spam or violating the Steam ToS. I never got a notice or saw any results.

It's not happening instantly, you report and move on, Valve takes it when they get to it or recieve plenty of reports on the same issue.

[Shork]

Originally posted by Rockon:

Originally posted by Wyvyrias:

Good for you. I reported plenty of stuff that was either straight out spam or violating the Steam ToS. I never got a notice or saw any results.

It's not happening instantly, you report and move on, Valve takes it when they get to it or recieve plenty of reports on the same issue.

What's the delay then? 5 years?

[The End]

Originally posted by Wyvyrias:

Originally posted by Rockon:

It's not happening instantly, you report and move on, Valve takes it when they get to it or recieve plenty of reports on the same issue.

What's the delay then? 5 years?

I've seen as short as a week, so no it is not years.

The question was, do reports do anything, and the answer is, yes they do.

[Shork]

Originally posted by Rockon:

Originally posted by Wyvyrias:

What's the delay then? 5 years?

I've seen as short as a week, so no it is not years.

Which still leaves me with the impression they are not doing anything about those reports. Well, maybe some of the really old content which I lost track off was deleted without any notice. But quite recent things (~4 weeks ago) such as the one guy admitting piracy...well, nothing's happened there.

[The End]

Originally posted by Wyvyrias:

Originally posted by Rockon:

I've seen as short as a week, so no it is not years.

Which still leaves me with the impression they are not doing anything about those reports. Well, maybe some of the really old content which I lost track off was deleted without any notice. But quite recent things (~4 weeks ago) such as the one guy admitting piracy...well, nothing's happened there.

Forum reports and content reports are two different things, the reports made on postings in the forum is handled by moderators, and you will not get any notice, content/profile reports is handled by Valve employees, there you get a "thankyou email" when they have looke at the problem.

[Shork]

Originally posted by Rockon:

Originally posted by Wyvyrias:

Which still leaves me with the impression they are not doing anything about those reports. Well, maybe some of the really old content which I lost track off was deleted without any notice. But quite recent things (~4 weeks ago) such as the one guy admitting piracy...well, nothing's happened there.

Forum reports and content reports are two different things, the reports made on postings in the forum is handled by moderators, and you will not get any notice, content/profile reports is handled by Valve employees, there you get a "thankyou email" when they have looke at the problem.

They were profile/guide/content reports.

[The End]

Originally posted by Wyvyrias:

Originally posted by Rockon:

Forum reports and content reports are two different things, the reports made on postings in the forum is handled by moderators, and you will not get any notice, content/profile reports is handled by Valve employees, there you get a "thankyou email" when they have looke at the problem.

They were profile/guide/content reports.

I'll have to quote:

Originally posted by Spawn Of Totoro:

Support gets to reports as soon as they can, but only they know how they prioritize them.

[Shork]

Originally posted by Rockon:

I'll have to quote:

Originally posted by Spawn Of Totoro:

Support gets to reports as soon as they can, but only they know how they prioritize them.

Same:

Originally posted by Wyvyrias:

Which still leaves me with the impression they are not doing anything about those reports...

Well, I've brought my point across. In the end it doesn't matter to me anyway. I am just randomly using the Steam Community to kill some time. The only thing I need Steam for are games. If it were something like Facebook, I wouldn't use it.

[ErickaUnlimited]

Originally posted by Rockon:

Originally posted by Wyvyrias:

99,99% sure it doesn't do anything. The support hardly ever looks at whole tickets. User reports are most likely going right into the trash bin.
At least none of the people that I reported were ever punished. And those certainly violated the ToS (for example one was talking about him pirating a game in one of it's announcements).

I'm 100% sure it does, I recieve thankyou emails regularly.

Here is one of the latest.

Dear rockon@*******.***,

Thank you for reporting content that violates the Steam Terms of Service or breaks the rules of the area in which it was submitted.

Because of your efforts, we've removed 29 more items from the Steam Community.

The Steam Support Team

Hmm, that's pretty interesting that you actually got a reply back like that.

[kazerniel]

I've been reporting profiles with nazi swastikas and "die n----r" lines whenever I come across them for years, and never received any e-mail about it. It certainly does feel like there's no point of doing it...