my account got stolen and all of my skins are gone
Please i need help , my main account ( https://steamcommunity.com/profiles/76561199128388547 ) got hacked , i have photos , videos, recipt with all of my money that i add on this account , CS:GO videos on my acc i recorded when i bought all of my skins, this is a random account that I made to wrote this because i cannot enter my account. I tried all of my passwords and names , nothing wrong , i have mobile guard and i didn't told anyone my passwords , please help me , all the money that i added in this game was not too mutch but for me was a lot.
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Showing 1-15 of 15 comments
J4MESOX4D May 3, 2021 @ 9:47am 
You'll have to recover your account using this guide - make sure you start the process logged out in a browser
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Any items or money lost are not returned. You have a couple of phishing sites in your name history on that account too. Never give away your credentials to random 3rd party sites else your account will get swiped.
Mad Scientist May 3, 2021 @ 9:49am 
Remove the link to that account, use the above guide to recover an account.

Also stop using phishing sites, or sites wanting your Steam Login, that is how your account got hijacked. Also use Steam Guard, which will not protect your inventory from sites you allow to use an API Key which will randomly steal your inventory for such key/case/trading/gambling/skin/"tournament voting" sites.
76561199038676792 May 3, 2021 @ 10:09am 
So if i recover my account, can i recover my skins too?
Yasahi May 3, 2021 @ 10:14am 
Originally posted by SnakeINF:
So if i recover my account, can i recover my skins too?

No. You're responsible for the security of your own account.
feytharn May 3, 2021 @ 10:15am 
Originally posted by SnakeINF:
So if i recover my account, can i recover my skins too?
Only if they are still on that account. Also, if thescammer used the account to run cheats, it might get VAC banned.
76561199038676792 May 3, 2021 @ 10:19am 
But if i found his account and my items are in his inventory can i make a application to get my skins back , like he changed his email and his phone nr and my steam guard
Yasahi May 3, 2021 @ 10:24am 
Originally posted by SnakeINF:
But if i found his account and my items are in his inventory can i make a application to get my skins back , like he changed his email and his phone nr and my steam guard

Still no. All trades and transactions are final. Items are not returned.
B-o-B May 3, 2021 @ 10:25am 
Originally posted by SnakeINF:
But if i found his account and my items are in his inventory can i make a application to get my skins back , like he changed his email and his phone nr and my steam guard
Your items are gone.
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003&l=
You must use extreme caution(sadly) when dealing with trading. TRUST NO ONE in big writing.

Originally posted by Mr. Gentlebot:
Remove the link to that account, use the above guide to recover an account.
It's his own account.
Last edited by B-o-B; May 3, 2021 @ 10:26am
76561199038676792 May 3, 2021 @ 10:31am 
Bruh , it's so sad :(
76561199038676792 May 3, 2021 @ 10:31am 
At least i want my acc back
J4MESOX4D May 3, 2021 @ 10:34am 
Originally posted by SnakeINF:
At least i want my acc back
You were told how to get it back in the very first response so crack on. Also try reading this too:-

https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003
Steam Item Restoration Policy
''Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

It is your responsibility to secure your Steam account''
Mad Scientist May 3, 2021 @ 10:36am 
Originally posted by 𐂃 𐂃:
Originally posted by Mr. Gentlebot:
Remove the link to that account, use the above guide to recover an account.
It's his own account.
Doesn't matter, that's also supposedly his account.
It's like when scammers say to contact someone and they're legitimate because they link to a Steam Employees account. There is no reason for us to have that profile link, that is between the user and Steam Support to verify account ownership.

Originally posted by SnakeINF:
At least i want my acc back
Then use the Recovery guide in the first comment.
Last edited by Mad Scientist; May 3, 2021 @ 10:37am
Brian9824 May 3, 2021 @ 10:46am 
Originally posted by SnakeINF:
Please i need help , my main account ( https://steamcommunity.com/profiles/76561199128388547 ) got hacked , i have photos , videos, recipt with all of my money that i add on this account , CS:GO videos on my acc i recorded when i bought all of my skins, this is a random account that I made to wrote this because i cannot enter my account. I tried all of my passwords and names , nothing wrong , i have mobile guard and i didn't told anyone my passwords , please help me , all the money that i added in this game was not too mutch but for me was a lot.

Judging by the names used in the past you clearly told other sites your password, hence the account being phished
slaudicina May 3, 2021 @ 2:12pm 
someone please help me. This site will not allow me to subscribe to the form
ShelLuser May 4, 2021 @ 1:34am 
Originally posted by slaudicina:
someone please help me. This site will not allow me to subscribe to the form
You should make your own thread instead of trying to hijack others, which more people already mentioned in those other threads.
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Date Posted: May 3, 2021 @ 9:38am
Posts: 15