I got "you're requesting refunds too much"

[Sorceress]

I got it when I bought Epic Tavern. There's another game I wish to recieve a refund for which I qualify by all, but one accounts...

I know steam games are not for test ride, but I simply can't help myself - the game I wish to refund is The Wolf Among Us & I got recommendation for it. But it's certainly not my type of game & I would have known that if I seen any video gameplay, but I kind of jumped on the gun here. It happens all too often.

[Wolf Knight]

and was there something you wanted to discuss? other then your inability to make an informed purchase?

[Satoru]

Well you're refunding too often

Ergo you should CHANGE your behavior so that you don't do as many refunds

Note that once you get the warning, you can, at any point in the future, be unable to make refunds anymore on Steam.

Thus you should

THINK VERY HARD when you purchase a game. "If I buy this and can't refund it, will that be ok?"

If you want a refund

THINK VERY HARD "If I ask for this refund and I lose the ability to do any more refunds in the future, will that be ok"

If you cannot contorl yourself, that isnt a steam problem. You abusing the refund system, is a problem.

[Charanth]

I'm curious how many refunds have you requested?

[Sorceress]

But when can I request another refund? I wanted to ask what are the rules here...

[Sorceress]

charanth182님이 먼저 게시:

I'm curious how many refunds have you requested?

From the day I bought my first game or in some specific time?

[cinedine]

Sorceress님이 먼저 게시:

But when can I request another refund? I wanted to ask what are the rules here...

Just wait for a while. Nobody can tell yet on what metric they base their warnings. It can be anything from "money value over the last thirty days" to "total number of items in the last year". And both of them are just examples pulled from my arse, so don't base anything on them.

[No More FG's for me -Linux-]

Wolf Knight님이 먼저 게시:

and was there something you wanted to discuss? other then your inability to make an informed purchase?

Wow, are you a judge?

Wonder too how many refunds are "too many"
Maybe Steam should be clear about how many refunds per month you can request.

[cinedine]

El taco mas wapo님이 먼저 게시:

Wolf Knight님이 먼저 게시:

and was there something you wanted to discuss? other then your inability to make an informed purchase?

Wow, are you a judge?

Wonder too how many refunds are "too many"
Maybe Steam should be clear about how many refunds per month you can request.

No they shouldn't.
All that would do is people turning refunds into a demo service by refunding exaclty to the limit.

Instead customers should be driven to make more informed decision and not impulse buy. Whether on Steam or elsewhere.

[JaGgeDeDgE]

sounds like u abuse the system.. hope u dont get your refund

[Sorceress]

JaGgeDeDgE님이 먼저 게시:

sounds like u abuse the system.. hope u dont get your refund

I'm not abusing the system. I just have buyers regret every so often about some games. I got that warning during the last big sale, and that's when I do most refunds. I was just wondering when can I request refund again.

[Wolf Knight]

Sorceress님이 먼저 게시:

JaGgeDeDgE님이 먼저 게시:

sounds like u abuse the system.. hope u dont get your refund

I'm not abusing the system. I just have buyers regret every so often about some games. I got that warning during the last big sale, and that's when I do most refunds. I was just wondering when can I request refund again.

You are abusing the refund system, you just dont want to admit it. if you get a warning, pay attention to it.

take several months off from refunding anything (try 6 to 10 months to be safe). no one here can tell you how long you should avoid refunding, we can only guess. but its best if you are not refunding anything at all. Take more time researching the game before you buy it.

the refund system is there to provide some protection (game doesnt work on your system, the game was not what was advertised, etc). its not there for you to figure out if you like the game. refunding a game once in a while is fine, but not as often as you are refunding.

[Darren]

If you want to not get the warning or be banned on your next refund you need to wait about 12 months.

Typically you get the warning after about 3-6 refunds in a 6 month period and once you get it you will get it for every refund after that until you haven't for about 12 months.

Now every refund after you get the warning can also be a trigger for either a more stern warning or a ban from refunds so think carefully whether it is worth it before refunding. Also to be clear this was my experience in my roughly 15 refunds since the system has existed.

I have refunded a lot (but I also purchase a massive amount of games) and I would suggest targetting a rate of around 1 in 20 games or less which means adjusting your approach:
* More gameplay watching
* Not refunding if the game is too cheap
* Reading reviews more critically
* Working out what exactly you enjoy in games

[Ogami]

Darren님이 먼저 게시:

If you want to not get the warning or be banned on your next refund you need to wait about 12 months.

Typically you get the warning after about 3-6 refunds in a 6 month period and once you get it you will get it for every refund after that until you haven't for about 12 months.

Cant confirm this. First it depends not on the amount of games refunded in a certain time frame, it depends on games bought and percentage refunded of those in a certain time frame.
Buy 5 games and refund 3 of those in a short time = warning.
Buy 30 games and refund 5 in that time = no warning.

Also its not 12 months after receiving a warning, its about 3 months before the warning gets removed.
From my own experience. Of course that also depends on how much games you bought in the meantime.
If you did not buy any new games and the first one you do you want to refund the warning will still be there.
If you bought a bunch of games during these weeks the warning will be gone with nearly 100% probability.

[HistoricKombat]

Sorceress님이 먼저 게시:

I'm not abusing the system. I just have buyers regret every so often about some games. I got that warning during the last big sale, and that's when I do most refunds. I was just wondering when can I request refund again.

Sounds like you are abusing Valve's Refund Policy if you have to ask when you can request a refund. Only someone from Valve support can answer your question. If I was such person, I would say you're done with refunds but that's my not call.

[Start_Running]

Sorceress님이 먼저 게시:

JaGgeDeDgE님이 먼저 게시:

sounds like u abuse the system.. hope u dont get your refund

I'm not abusing the system. I just have buyers regret every so often about some games. I got that warning during the last big sale, and that's when I do most refunds. I was just wondering when can I request refund again.

Yes you are. Believe it or not.
As for when. Wait a month. The thing is, you on;y get like two warnings before you're barred from refunds. You've gotten number 1.. I'd stronly suggest ,limiting your purchases for the next year or so.