Why is alipay not availiable?

[PEnGUin313]

Wondering to buy two games using alipay. However, it says alipay is not avaliable. When can this be fixed?

[VanDerBeek21]

2258137870님이 먼저 게시:

Wondering to buy two games using alipay. However, it says alipay is not avaliable. When can this be fixed?

Steam is based in the US and most residents don't use ALIPAY. I'd be surprised if they had it half a decade from now.

[Naedmi]

Nite_Owl12님이 먼저 게시:

2258137870님이 먼저 게시:

Wondering to buy two games using alipay. However, it says alipay is not avaliable. When can this be fixed?

Steam is based in the US and most residents don't use ALIPAY. I'd be surprised if they had it half a decade from now.

Only if it becomes a popular out of country service that millions of people use on a day to day basis.

[drivenfast]

TheDean님이 먼저 게시:

Nite_Owl12님이 먼저 게시:

Steam is based in the US and most residents don't use ALIPAY. I'd be surprised if they had it half a decade from now.

Only if it becomes a popular out of country service that millions of people use on a day to day basis.

Well, if they don't want to include Alipay for the Asian communtiy (And there are millions of gamers who play exclusivley on PC) then it shouldn't be included in the payment form. I'm an American in China who only has Alipay and Union Pay, both of which, do not seem to be working. Union Pay, on my side, it's my problem, but Alipay stated by Steam on the forms, says it is unavailable at this time. Actually, I understand the rigorous process of getting approved by Alipay-- could take a month or even months considering Valve is not even located in the mainland and they will also have to take a photo and send company documents to verify.-- so completely understandable that Alipay is not available. However, from the above players on Steam who have used Alipay before and have not successfully recieved their product after a success on their side, now that is a problem. I've had issues with Alipay in the past, but it shouldn't have taken so long like this. If so, Valve needs to reasure their asian players that they are currently fixing the issue. Valve knows very well, as well as Apple, Facebook, etc., that China has a huge potential. Microsoft and Sony tried with their consoles and recently Xbox had re-opened their services in China about a year ago and still no success, because most if not 98% of gamers in China play on PC and mobile. Valve, cuturalize and localize your platform and open up to the Chinese market. Head on over to www.policycn.com and adjust your business model accordingly. The main feature of Steam is to explore games and pay. Why is the payment form so hard to use and not just that, you;ve got payment problems, at least let the Asian customers know that Valve is going underway to fix the Alipay issue, that's how the retention goes down right? Browsing for games is a lovely experience, but paying for them is not. Not great for the long run. Thank you for reading.

[drivenfast]

Nite_Owl12님이 먼저 게시:

2258137870님이 먼저 게시:

Wondering to buy two games using alipay. However, it says alipay is not avaliable. When can this be fixed?

Steam is based in the US and most residents don't use ALIPAY. I'd be surprised if they had it half a decade from now.

Actually, it is probably because China is a hard and complex marketing to get into. Going in and creating a solid stratgey at Valve is going to take a bit of time. And I just forgot about one thing. China has created a new policy which will start in March of this year, that publishers outside of the mainland will be prohibited to publish in the mainland. Not sure how that will work out or how they will even try to enforce that but this creates a bigger problem in Valve's assumed exsiting stratgey. Not just that but Valve's servers regarding the chinese market will need to based in the mainland with supervision and verification on what games they decide to publish in the mainland. Not sure if Valve will put up with that but at the same time, the market size, If Valve still does decide to get in, losing their left leg for it will stay have a huge payoff, but that requires risk. I would think it would be better to cooperate with Chinese developers since they already know the policies and know what Chinese gamers like, but at the same time, would Valve be able to compete against the mobile gaming Big dogs like Tencent which is cooperating with the other Big ass dog, Wechat? That's another Battle. . . *sigh* the more I write, the more I realize, I might have been too hard on Valve in my previous post, f****. Ok, well, at least fix the Alipay for us, and we will be happy. lol Hope you guys have a genius over there to get into China. Thanks!

[Denmardiu]

lol no one seems to actually read anything in this forum. Alipay is available as a payment option on the shopping cart page, yet when you select it, it says that it's currently unavailable. If you try to contact steam support by choosing the payments option in the support page, there is no alipay listed... so basically they're saying you can use Alipay, then saying it's unavailable, and then not allowing you to ask for support for it. Absolutely ridiculous. Not only Chinese people use Alipay... it's a great alternative to paypal and i want to fkn use it... so what's the deal steam???

[drivenfast]

divinelyshpongled님이 먼저 게시:

lol no one seems to actually read anything in this forum. Alipay is available as a payment option on the shopping cart page, yet when you select it, it says that it's currently unavailable. If you try to contact steam support by choosing the payments option in the support page, there is no alipay listed... so basically they're saying you can use Alipay, then saying it's unavailable, and then not allowing you to ask for support for it. Absolutely ridiculous. Not only Chinese people use Alipay... it's a great alternative to paypal and i want to fkn use it... so what's the deal steam???

LOL they should just move to Apple Pay since the Chinese can use it. I had to go to my local bank in Shanghai to enable the feature to make international purchases on my card and they gave me this little calculater looking device for whenever I make a purchase online, I've got to use it, which I didn't and still successfully made a purchase on steam. I had to spend hours of time and energy to make one tiny purchase. . So please make it easier for us users in the Asia Pacific, etc. that small little feature to make it easier for alipay memebers to purchase games will make sales go up faster. I still remember the apple app store had an event with Union Pay where almost a mix of a hundered apps and games were just 1 RMB, that's less than a dollar. And damn so many purchases. lol anyway I'm going to stop keyboard rambling on here. Cheers!

[Shinpool]

simeonduke님이 먼저 게시:

divinelyshpongled님이 먼저 게시:

lol no one seems to actually read anything in this forum. Alipay is available as a payment option on the shopping cart page, yet when you select it, it says that it's currently unavailable. If you try to contact steam support by choosing the payments option in the support page, there is no alipay listed... so basically they're saying you can use Alipay, then saying it's unavailable, and then not allowing you to ask for support for it. Absolutely ridiculous. Not only Chinese people use Alipay... it's a great alternative to paypal and i want to fkn use it... so what's the deal steam???

LOL they should just move to Apple Pay since the Chinese can use it. I had to go to my local bank in Shanghai to enable the feature to make international purchases on my card and they gave me this little calculater looking device for whenever I make a purchase online, I've got to use it, which I didn't and still successfully made a purchase on steam. I had to spend hours of time and energy to make one tiny purchase. . So please make it easier for us users in the Asia Pacific, etc. that small little feature to make it easier for alipay memebers to purchase games will make sales go up faster. I still remember the apple app store had an event with Union Pay where almost a mix of a hundered apps and games were just 1 RMB, that's less than a dollar. And damn so many purchases. lol anyway I'm going to stop keyboard rambling on here. Cheers!

simeonduke님이 먼저 게시:

Nite_Owl12님이 먼저 게시:

Steam is based in the US and most residents don't use ALIPAY. I'd be surprised if they had it half a decade from now.

Actually, it is probably because China is a hard and complex marketing to get into. Going in and creating a solid stratgey at Valve is going to take a bit of time. And I just forgot about one thing. China has created a new policy which will start in March of this year, that publishers outside of the mainland will be prohibited to publish in the mainland. Not sure how that will work out or how they will even try to enforce that but this creates a bigger problem in Valve's assumed exsiting stratgey. Not just that but Valve's servers regarding the chinese market will need to based in the mainland with supervision and verification on what games they decide to publish in the mainland. Not sure if Valve will put up with that but at the same time, the market size, If Valve still does decide to get in, losing their left leg for it will stay have a huge payoff, but that requires risk. I would think it would be better to cooperate with Chinese developers since they already know the policies and know what Chinese gamers like, but at the same time, would Valve be able to compete against the mobile gaming Big dogs like Tencent which is cooperating with the other Big ass dog, Wechat? That's another Battle. . . *sigh* the more I write, the more I realize, I might have been too hard on Valve in my previous post, f****. Ok, well, at least fix the Alipay for us, and we will be happy. lol Hope you guys have a genius over there to get into China. Thanks!

i have been using Union Pay and visa from the local chinese banks without need the calculator thing (i know which one are u talking about), may i ask which bank do u use? most of the time, i just use Union Pay method, input my card, input the verification code and done. its simple. but alipay is a little bit simpler, just scan the code and done.

regarding Tencent games, most of my chinese friends dont like their games, cause its a complete scam, really pay 2 win models, still most people playing, i dont even know why. there is a slogan for it, "Tencent games, if u dont have money, ♥♥♥♥ off" my translation might be not accurate, but the meaning is more or less like that. i have tried some of their games, which is boring, basically a copy paste of previous or other games. i think Valve has a big chance to win the competition in China. most of gamers in China is starting to play legit games, cause some of them want to play online. i have several chinese friends who has steam account with more than 300 games on their account. but China's new policy that you mentioned is scaring me though, this will have a big impact on what games allowed to be sold on steam for China's market. we can already see some games like CoD, MGS, PoE are not available.

regarding Alipay, as long as I can still using my Union Pay without any problem, I am ok.

[drivenfast]

deadpooh!?님이 먼저 게시:

simeonduke님이 먼저 게시:

LOL they should just move to Apple Pay since the Chinese can use it. I had to go to my local bank in Shanghai to enable the feature to make international purchases on my card and they gave me this little calculater looking device for whenever I make a purchase online, I've got to use it, which I didn't and still successfully made a purchase on steam. I had to spend hours of time and energy to make one tiny purchase. . So please make it easier for us users in the Asia Pacific, etc. that small little feature to make it easier for alipay memebers to purchase games will make sales go up faster. I still remember the apple app store had an event with Union Pay where almost a mix of a hundered apps and games were just 1 RMB, that's less than a dollar. And damn so many purchases. lol anyway I'm going to stop keyboard rambling on here. Cheers!

simeonduke님이 먼저 게시:

Actually, it is probably because China is a hard and complex marketing to get into. Going in and creating a solid stratgey at Valve is going to take a bit of time. And I just forgot about one thing. China has created a new policy which will start in March of this year, that publishers outside of the mainland will be prohibited to publish in the mainland. Not sure how that will work out or how they will even try to enforce that but this creates a bigger problem in Valve's assumed exsiting stratgey. Not just that but Valve's servers regarding the chinese market will need to based in the mainland with supervision and verification on what games they decide to publish in the mainland. Not sure if Valve will put up with that but at the same time, the market size, If Valve still does decide to get in, losing their left leg for it will stay have a huge payoff, but that requires risk. I would think it would be better to cooperate with Chinese developers since they already know the policies and know what Chinese gamers like, but at the same time, would Valve be able to compete against the mobile gaming Big dogs like Tencent which is cooperating with the other Big ass dog, Wechat? That's another Battle. . . *sigh* the more I write, the more I realize, I might have been too hard on Valve in my previous post, f****. Ok, well, at least fix the Alipay for us, and we will be happy. lol Hope you guys have a genius over there to get into China. Thanks!

i have been using Union Pay and visa from the local chinese banks without need the calculator thing (i know which one are u talking about), may i ask which bank do u use? most of the time, i just use Union Pay method, input my card, input the verification code and done. its simple. but alipay is a little bit simpler, just scan the code and done.

regarding Tencent games, most of my chinese friends dont like their games, cause its a complete scam, really pay 2 win models, still most people playing, i dont even know why. there is a slogan for it, "Tencent games, if u dont have money, ♥♥♥♥ off" my translation might be not accurate, but the meaning is more or less like that. i have tried some of their games, which is boring, basically a copy paste of previous or other games. i think Valve has a big chance to win the competition in China. most of gamers in China is starting to play legit games, cause some of them want to play online. i have several chinese friends who has steam account with more than 300 games on their account. but China's new policy that you mentioned is scaring me though, this will have a big impact on what games allowed to be sold on steam for China's market. we can already see some games like CoD, MGS, PoE are not available.

regarding Alipay, as long as I can still using my Union Pay without any problem, I am ok.

I use ICBC bank. I agree with you dead, as with most Tencent games are pure copy and paste. The MOBA and side hackn'slash games are going pretty good here, but the Chinese are very quick to mute out the repetetive games that keep coming out. Not to mention like you said, 99% of the games here use the F2P which they already f'd up more than the model already is.

[Shinpool]

simeonduke님이 먼저 게시:

deadpooh!?님이 먼저 게시:

i have been using Union Pay and visa from the local chinese banks without need the calculator thing (i know which one are u talking about), may i ask which bank do u use? most of the time, i just use Union Pay method, input my card, input the verification code and done. its simple. but alipay is a little bit simpler, just scan the code and done.

regarding Tencent games, most of my chinese friends dont like their games, cause its a complete scam, really pay 2 win models, still most people playing, i dont even know why. there is a slogan for it, "Tencent games, if u dont have money, ♥♥♥♥ off" my translation might be not accurate, but the meaning is more or less like that. i have tried some of their games, which is boring, basically a copy paste of previous or other games. i think Valve has a big chance to win the competition in China. most of gamers in China is starting to play legit games, cause some of them want to play online. i have several chinese friends who has steam account with more than 300 games on their account. but China's new policy that you mentioned is scaring me though, this will have a big impact on what games allowed to be sold on steam for China's market. we can already see some games like CoD, MGS, PoE are not available.

regarding Alipay, as long as I can still using my Union Pay without any problem, I am ok.

I use ICBC bank. I agree with you dead, as with most Tencent games are pure copy and paste. The MOBA and side hackn'slash games are going pretty good here, but the Chinese are very quick to mute out the repetetive games that keep coming out. Not to mention like you said, 99% of the games here use the F2P which they already f'd up more than the model already is.

exactly, and why Tencent is still releasing similar games is beyond me Thats why i think Steam coming to china is a good thing, its like a fresh air for chinese gamers, eventho some of them refuse to play legit games and still prefer to pirated games, but its just a matter of time.

[drivenfast]

deadpooh!?님이 먼저 게시:

simeonduke님이 먼저 게시:

I use ICBC bank. I agree with you dead, as with most Tencent games are pure copy and paste. The MOBA and side hackn'slash games are going pretty good here, but the Chinese are very quick to mute out the repetetive games that keep coming out. Not to mention like you said, 99% of the games here use the F2P which they already f'd up more than the model already is.

exactly, and why Tencent is still releasing similar games is beyond me Thats why i think Steam coming to china is a good thing, its like a fresh air for chinese gamers, eventho some of them refuse to play legit games and still prefer to pirated games, but its just a matter of time.

I think the best way to start is for Valve and other companies to begin at step 1. Start collaborating with Chinese developers. Their games make "suck" in our term but they know their own market better than any other large companies in the States. Can start by creating new game models that work best for both players and business. They've already started to do this in the film industry and others. The biggest issues with many of the games on Steam and other platforms is the missing culturalization. Because we all need a step one. A gateway that slowly moves the ave. Chinese gamer into what most Americans and other foreign countries are already playing, awesome games. I've already began working with some local developers and they all have great skills, they just need the direction and vision, and we allow the culture they create themseleves in the gaming industry as a door for more games to come in.

[Shinpool]

simeonduke님이 먼저 게시:

deadpooh!?님이 먼저 게시:

exactly, and why Tencent is still releasing similar games is beyond me Thats why i think Steam coming to china is a good thing, its like a fresh air for chinese gamers, eventho some of them refuse to play legit games and still prefer to pirated games, but its just a matter of time.

I think the best way to start is for Valve and other companies to begin at step 1. Start collaborating with Chinese developers. Their games make "suck" in our term but they know their own market better than any other large companies in the States. Can start by creating new game models that work best for both players and business. They've already started to do this in the film industry and others. The biggest issues with many of the games on Steam and other platforms is the missing culturalization. Because we all need a step one. A gateway that slowly moves the ave. Chinese gamer into what most Americans and other foreign countries are already playing, awesome games. I've already began working with some local developers and they all have great skills, they just need the direction and vision, and we allow the culture they create themseleves in the gaming industry as a door for more games to come in.

that could work. they need ideas, they need hundred new ideas, and start to create an original game, not just some Warcraft or Pokemon ripoff. They have the skills. do u work in China?

[drivenfast]

deadpooh!?님이 먼저 게시:

simeonduke님이 먼저 게시:

I think the best way to start is for Valve and other companies to begin at step 1. Start collaborating with Chinese developers. Their games make "suck" in our term but they know their own market better than any other large companies in the States. Can start by creating new game models that work best for both players and business. They've already started to do this in the film industry and others. The biggest issues with many of the games on Steam and other platforms is the missing culturalization. Because we all need a step one. A gateway that slowly moves the ave. Chinese gamer into what most Americans and other foreign countries are already playing, awesome games. I've already began working with some local developers and they all have great skills, they just need the direction and vision, and we allow the culture they create themseleves in the gaming industry as a door for more games to come in.

that could work. they need ideas, they need hundred new ideas, and start to create an original game, not just some Warcraft or Pokemon ripoff. They have the skills. do u work in China?

I remember when I worked with a large company that somehow got a 40mil series a funding and they decided to aquire a dev team doing a browser-based MMO. . . at 1mil. Oh, those days of laughter and pity. The only ways devs in China will EVER make great games is collaborating with teams and companies who actually care about making video games and not a quick buck. Valve, you have the resources. To Dead, yeah, I work and live in Shanghai. You?

[Shinpool]

simeonduke님이 먼저 게시:

deadpooh!?님이 먼저 게시:

that could work. they need ideas, they need hundred new ideas, and start to create an original game, not just some Warcraft or Pokemon ripoff. They have the skills. do u work in China?

I remember when I worked with a large company that somehow got a 40mil series a funding and they decided to aquire a dev team doing a browser-based MMO. . . at 1mil. Oh, those days of laughter and pity. The only ways devs in China will EVER make great games is collaborating with teams and companies who actually care about making video games and not a quick buck. Valve, you have the resources. To Dead, yeah, I work and live in Shanghai. You?

ah turns out we are in the same country in the same city, lol. i am in shanghai too, currently working in a web based games company. are u chinese?

[drivenfast]

deadpooh!?님이 먼저 게시:

simeonduke님이 먼저 게시:

I remember when I worked with a large company that somehow got a 40mil series a funding and they decided to aquire a dev team doing a browser-based MMO. . . at 1mil. Oh, those days of laughter and pity. The only ways devs in China will EVER make great games is collaborating with teams and companies who actually care about making video games and not a quick buck. Valve, you have the resources. To Dead, yeah, I work and live in Shanghai. You?

ah turns out we are in the same country in the same city, lol. i am in shanghai too, currently working in a web based games company. are u chinese?

Cool lol add my Wechat ( ID: simeonduke ) and we can vent even more haha. No, I'm from the States, what about you?

[hi friends]

TheDean님이 먼저 게시:

Nite_Owl12님이 먼저 게시:

Steam is based in the US and most residents don't use ALIPAY. I'd be surprised if they had it half a decade from now.

Only if it becomes a popular out of country service that millions of people use on a day to day basis.

Speaking of which, I'm suprised we japanese have a webmoney (no not the same thing as "english webmoney" thing) and konbini pays. even though it is not global thing