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why mcdonalds ice cream machine is always broken?
why?
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Showing 1-14 of 14 comments
Pipe May 8, 2024 @ 11:26pm 
kinda sounds like a question for google (or their ai chatbot)
craigsters May 8, 2024 @ 11:38pm 
https://youtu.be/SrDEtSlqJC4?si=szz0epINBZcfz_Mw
The REAL Reason McDonalds Ice Cream Machines Are Always Broken

Video above mentions that each ice cream machine requires a 4 hour maintenance down time


https://mcbroken.com/ <----Rashiq's interactive map of McDonalds Ice cream machines broken
Choko May 9, 2024 @ 12:23am 
Taylor know you are troublemaker so they give broken machine.
Sreve May 9, 2024 @ 12:24am 
Most of the time the Workers just do not want to operate it and say it is broken.

In my experience you got to order it over the App or the Terminals. Then somehow through magic it works.
secuda May 9, 2024 @ 12:31am 
Its a way of life.
Last edited by secuda; May 9, 2024 @ 12:31am
jimbalayajones May 9, 2024 @ 1:14am 
Gremlins...Fat ones I believe... ;)
Jackie Daytona May 9, 2024 @ 1:35am 
Originally posted by BLoCKANDLOADED ⭕⃤:
why mcdonalds ice cream machine is always broken?
Wasn't going to respond, but seems some of the info here is a bit off.

Their machines are... not great. (Opinion.) They are sensitive to certain problems. Especially being overloaded. Which can cause them to completely shut down. Often for hours.

Fast food employees are pressured to go faster and faster. (No matter how fast you work they want you to be faster. Even if the laws of physics would be violated.) So, when workers find out they can get the machine to shut down for most of the day? Take a guess at what they'll do. Simply because it's 20 less seconds on their drive(-thru) time.

According to rumor, contracts require every McD's to use these particular machines. (Outside of some rare exceptions for tiny/old locations.)

Before this? I would get shakes, sundaes, and McFlurries all the time. Last year I had a shake. First time in years. (And I was lucky the machine worked.)

The true mystery is why the higher-ups allow this to continue. It's been going on for decades. Customers don't like it. Employees don't like being complained-to. The service is objectively worse with the machines. It's driving business to other places.
Xero_Daxter May 9, 2024 @ 1:47am 
It’s not that it’s broken. It’s being cleaned. But the thing is it takes a loooong time to get cleaned.
Last edited by Xero_Daxter; May 9, 2024 @ 1:47am
nellanella May 9, 2024 @ 1:59am 
is this really a thing? all the mcdonalds I've ever been to always had working ice cream machines
Jackie Daytona May 9, 2024 @ 2:01am 
Originally posted by Xero_Daxter:
It’s not that it’s broken. It’s being cleaned. But the thing is it takes a loooong time to get cleaned.
According to what I've read, that's not the case. (Not sure if my info is reliable, but it's the only info I have.)

The machines automatically go into a "cleaning mode". In which they heat up the ice cream mix to kill bacteria.

My understanding is that this doesn't even involve employees. The machine just decides to go into cleaning mode and nothing can be done for hours.
WarHeRo May 9, 2024 @ 2:35am 
Originally posted by AdahnGorion:
Originally posted by Pipe:
kinda sounds like a question for google (or their ai chatbot)
Lets ask an AI then.

The issue of McDonald’s ice cream machines frequently being out of service has been a subject of frustration for customers and has sparked numerous memes and jokes on social media. The main reason behind this recurring problem lies in the complexity and maintenance requirements of the machines used to dispense soft-serve ice cream at McDonald’s restaurants.

One key factor contributing to the frequent breakdowns of McDonald’s ice cream machines is their intricate design. These machines are sophisticated pieces of equipment that require precise calibration and cleaning procedures to function properly. The complexity of the machines makes them more prone to malfunctions, which can result in downtime for repairs.

Another significant reason for the high rate of ice cream machine failures at McDonald’s is the strict hygiene standards imposed by the company. To ensure food safety and quality, McDonald’s enforces rigorous cleaning protocols for its ice cream machines. These cleaning procedures can be time-consuming and labor-intensive, leading to delays in serving ice cream when machines are being cleaned or maintained.

Furthermore, the sheer volume of ice cream sold at McDonald’s restaurants adds to the strain on the ice cream machines. The constant demand for soft-serve treats means that these machines are in near-constant use, increasing the likelihood of wear and tear over time.

Additionally, franchise owners may face challenges in sourcing replacement parts or qualified technicians to repair the specialized ice cream machines promptly. This can result in extended periods of downtime for malfunctioning machines, further exacerbating the issue of unavailable ice cream at McDonald’s locations.
what a nonsense reply. ai gets dumber and dumber over time.
AdahnGorion May 9, 2024 @ 2:37am 
Originally posted by WarHeRo:
Originally posted by AdahnGorion:
Lets ask an AI then.

The issue of McDonald’s ice cream machines frequently being out of service has been a subject of frustration for customers and has sparked numerous memes and jokes on social media. The main reason behind this recurring problem lies in the complexity and maintenance requirements of the machines used to dispense soft-serve ice cream at McDonald’s restaurants.

One key factor contributing to the frequent breakdowns of McDonald’s ice cream machines is their intricate design. These machines are sophisticated pieces of equipment that require precise calibration and cleaning procedures to function properly. The complexity of the machines makes them more prone to malfunctions, which can result in downtime for repairs.

Another significant reason for the high rate of ice cream machine failures at McDonald’s is the strict hygiene standards imposed by the company. To ensure food safety and quality, McDonald’s enforces rigorous cleaning protocols for its ice cream machines. These cleaning procedures can be time-consuming and labor-intensive, leading to delays in serving ice cream when machines are being cleaned or maintained.

Furthermore, the sheer volume of ice cream sold at McDonald’s restaurants adds to the strain on the ice cream machines. The constant demand for soft-serve treats means that these machines are in near-constant use, increasing the likelihood of wear and tear over time.

Additionally, franchise owners may face challenges in sourcing replacement parts or qualified technicians to repair the specialized ice cream machines promptly. This can result in extended periods of downtime for malfunctioning machines, further exacerbating the issue of unavailable ice cream at McDonald’s locations.
what a nonsense reply. ai gets dumber and dumber over time.

I agree. But the user asked it if was not something an AI should do.. well this is what the AI would say.
Because the simulation saves processing power by temporarily turning off these nonessential features.
Pipe May 9, 2024 @ 3:51am 
Originally posted by AdahnGorion:
well this is what the AI would say.
did you delete it? or was it the mods?
also, what ai chatbot did you use? here's what gemini (google's chatbot) says:
Originally posted by Gemini:
There are a couple of reasons why McDonald's ice cream machines seem to be out of service so often:
  • Single supplier: All McDonald's locations use soft-serve machines made by a single company, Taylor Company. This means that if a machine breaks, McDonald's is reliant on Taylor for repairs. Taylor's control over the market and copyright on the machines means McDonald's can't call just any repair person and may have to wait for a Taylor technician, potentially leading to longer downtimes.

  • Complex cleaning process: The McDonald's soft-serve machines require a thorough cleaning cycle that can take several hours. This cleaning process is necessary to maintain food safety standards, but it can also take machines offline during peak serving times.

  • Machine design: Some argue that the machines themselves are prone to overheating and breakdowns, especially during periods of high demand.
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All Discussions > Steam Forums > Off Topic > Topic Details
Date Posted: May 8, 2024 @ 11:15pm
Posts: 14