Epic Games not honoring their policy.

Όλες οι συζητήσεις > Φόρουμ Steam > Off Topic > Λεπτομέρειες θέματος

SweaterMike 3 Ιουν 2020, 20:15

I bought Borderlands 3 a few days ago on epic games because I had a coupon. I played less then a minute and remain on lvl 1 and could not even talk to claptrap due to lag and my computers performance. They did not honor their return policy and now I must wait a few years to play it on a new laptop when I eventually get one. It's okay, I have a backlog here, but I am unhappy. Any similar experiences? I've never tried to return a game on steam.

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Εμφάνιση 1-14 από 14 σχόλια

Nervend 3 Ιουν 2020, 20:17

I've never used their service. Not familiar with how their returns work - is it similar to steam?

chiefputsilao✖️ping 3 Ιουν 2020, 20:29

so you bought borderlands 3 when a few days ago it was offered free?

Out Of Bubblegum 3 Ιουν 2020, 20:29

You said coupon. What coupon?
You bought it? With money? Or did you redeem a coupon for a free copy. That is how I got B3. Because I bought a video card. Did you buy from a license site?

You only get a refund if you bought it from the actual Epic store.

https://www.epicgames.com/site/en-US/store-refund-policy

Spawn of Totoro 3 Ιουν 2020, 20:32

Αναρτήθηκε αρχικά από chiefputsilao✖️ping:
so you bought borderlands 3 when a few days ago it was offered free?

BL3 wasn't free. It was the Borderlands The Handsome Collection that was free and that does not include BL3.

Τελευταία επεξεργασία από Spawn of Totoro; 3 Ιουν 2020, 20:34

chiefputsilao✖️ping 3 Ιουν 2020, 20:33

Αναρτήθηκε αρχικά από Spawn of Totoro:
Αναρτήθηκε αρχικά από chiefputsilao✖️ping:
so you bought borderlands 3 when a few days ago it was offered free?

BL3 wasn't free. It was the Handsome Jack Collection that was free and that does not include BL3.

my bad...

LHGreen 3 Ιουν 2020, 20:50

Well, that's what happens when you try to curry favor with the heathen Epic Games Store, and betray our glorious overlord Steam. Karmic retribution.

illuminati 3 Ιουν 2020, 20:54

If you buy games that not suitable for your trash system its your fault.
Takes 10 seconds of searching to find requirements at which game will be playable and at what settings.

And its again your fault for using piece of ♥♥♥♥ epic games in general, especially when the game is available on steam and steam keys for BL3 are pretty much just as cheap.
Despite their giveaways, epic games is scum.

Τελευταία επεξεργασία από illuminati; 3 Ιουν 2020, 20:55

ᑓᑌᑎᕬ 3 Ιουν 2020, 20:56

Surprise. Sweeney not being the Saint he claims he is. Or Epic. Whatever.

Τελευταία επεξεργασία από ᑓᑌᑎᕬ; 3 Ιουν 2020, 20:57

FINAL_Bₒₛₛ 3 Ιουν 2020, 20:59

What do you mean?
There are no details about why they didn't accept the refund.

I bought on EGS with a coupon Metro Exodus for $6. Didn't like it, refunded the game with no problem at all.

As long it is under 2 hours, after that you can't refund.

The store it is a lackluster, but the refund system works

Τελευταία επεξεργασία από FINAL_Bₒₛₛ; 3 Ιουν 2020, 21:14

Zekiran 3 Ιουν 2020, 20:59

"Epic"

"Not honoring"

-______- this is my super surprised face, because I'm super surprised.

Oh right: complain to them - only you can't. lol. Why would you be a sucker and get it on their platform when you KNOW that they have ZERO support, and NO forums...

I mean, also what's said above: it's still on you to research your purchases. B3's requirements are stupidly high, so... yeah it's not gonna run on iffy or mediocre computers anyway.

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