Logitech F710 connection issue

[Hstudio]

Hi, I've bought the new logitech f710 gamepad but there is a problem when I using the gamepad. the d-pad and the left stick sometimes not respod and makes the player moves by itself. I have this gamepad almost a year now and I did'nt use much since. I don't know this is my gamepad that is broken or this is my computer problem. Is this issue happen to anyone? Is it the gamepad or is it windows its a problem? I'm using windows 7. What should I do? I felt bad about not using the gamepad for a long time and also waste a lot of money.

[Fox Loaf Liz]

I feel like I've seen this thread before...

In all seriousness I'd rather stick with an XBone controller with bluetooth.

[THE DEATH]

Logitech are good controllers, but worst thing are, the support does not care about costumers and will not fix this little issue. This is being reported many times to support, but they do noting.

[Sawtaytoes]

@THE DEATH

I get it now. Because of USB polling issues, you're saying we can fix the adapter going to sleep by connecting it to a hub with another device that requires more-frequent poling right?

I have my Logitech F710s on a single hub. I can put a spare flash drive in there and see if that fixes the occasional-connection-drop issues.

Is a hub the same as a "USB splitter", or are you talking about something else?

[THE DEATH]

Hub, splitter, just need use one USB to two, tree or more devices.
Anyway sometime i don't get any drops, but sometimes i get more. I guess that because this reciever works with 2.4GHz, whitch is the same of 2.4GHz Wi-Fi networks and may have some interferrence with this. Maybe Logitech test this controller in isolate room and they have no problem. I wish to improve wireless conection with some antena solder to the reciever. I know that is possible. There are videos about it. Just need calculate exact how long need to be antenna according to the frequency. There are formula to do that. After that i was thinking that maybe batterry is weak and for that i get some disconnections, but i change with new one, and sometime i get drop connections again. But anyway i get better connection with this splitter.
I can try add antenna, but i'm affraid if i do something wrong, cannot get another reciever and need to trow controller too.
I know Xbox controllers are the best, but i do not like them. I'm PS controller fan. And these do not work so whell with PC, always need some configuration.

[THE DEATH]

Now i testing with Hi-Speed Rolline USB 3.0 Premium isolated cable, but not the junk cable that is included with the controller. I use it direct to an USB 3.0 port with no splitter. Just one port, one cable. Standart connection. For now i do not notice drops. Just a little lag compared to cable-controllers. I test it with fight game whitch you need to be super fast and require alit buttons pressed every second. Works great for like 30min hard play. Continue testing...

[ZLABO CS.MONEY Gamdom.com]

Is someone solved this problem?
Do usb hub solve my problem?

[Ape Simpson]

引用自 ⚡🍉OverlordTomala🍉⚡：

Try removing the batteries, pressing the A button for 10 seconds then putting the batteries back in. Does it still do it? I've had similar issues with one of the trigger buttons and discharged the controller seemed to help.

this worked for me. thanks from 2020. made quarantine a little more bearable.

[Maximus]

Im also looking for solutions, im very fan of this Controller. It is robust and works with AA Batteries, very high durable, but connection issues happen everyday. Not just how far im from the receiver, i always use it with extender and even sitting on desktop ( receiver less than 30cm away) it stop response for a second aprox (the green light blinks). When im on the sofa the loses are more frequent, (up to 2 times per hour) and can take longer, i always try to put the receiver the nearest possible and facing directly to the controller, as if it was an infrared controller.
I own 4 of them and i dont wanna give up easy.
It does look that the USB receiver it is acting weird or not much sensitive.

I dont think it has to do with power saving settings because it loses response anytime not just after a long period without pressing a button...my logic is correct=?

[THE DEATH]

I know there is some programable recievers(nrf24l01p) for audrino or something, that can work with this controllers, but someone need make guide how to flash and what type reciever is compatible.
There are one in youtube. https://youtu.be/55D9hoI4nBs
In this way, you can use some better reciever and maybe loss connection will be fixed.
Please, if someone can make tutorial how to, it will be great!

Some starting tutorial from the person who did this:

https://github.com/piotr-go/Logitech/tree/master/logitech_id
If you run this code as ROOT you will get TX address from F710 receiver.
I'm not sure about the last address byte. I only have one F710.
If you configure nrf24l01p with this parameters you should receive some packets.
I don't remember required switch position (D/X). Check both.

[ElementalX]

引用自 ⚡🍉OverlordTomala🍉⚡：

Try removing the batteries, pressing the A button for 10 seconds then putting the batteries back in. Does it still do it? I've had similar issues with one of the trigger buttons and discharged the controller seemed to help.

I recently also bought F710 and have been having the same connectivity issue since day 1. After reading this thread I tried three things (one of them being the above quoted advice), and for the first time I was able to play Rocket League absolutely without any disconnections or input lag. Maybe it was just lucky, will have to test further to confirm with certainty.

1) Switched my phone to 5GHz WiFi connection to eliminate possibility of 2.4G interference between those two. I also disabled 2.4G wifi signal completely in router settings, since I don't need it.
2) Switched the extension cable, that comes in the package, to an USB 3.0 port.
3) Took out batteries from the controller, held down "A" for 10+ seconds, and plugged batteries back in.

So far so good, will report back once I get to test it more.

[Omega]

I switched it to the usb port on my keyboard and all the issues went away. I wish they would do a refresh on the controller to use Bluetooth though. I play a lot with Dragonball Fighterz, and it's my favorite controller.

[THE DEATH]

引用自 Omega：

I switched it to the usb port on my keyboard and all the issues went away. I wish they would do a refresh on the controller to use Bluetooth though. I play a lot with Dragonball Fighterz, and it's my favorite controller.

They do not care of anyting. They do that they want and not listen costumers. If do, they will do refresh long ago.

[iicycube]

The most hate on this controller was the back surface rubber which will tend to get sticker even I keep inside a same size pocket bag.
The black colour willl make my hand blakc as well

[THE DEATH]

I have no issue with this. Maybe in you'r country, controllers are with different quality.

[76561198029290808]

Yeah all controllers made in China, but country where you buy them will matter..

I can confirm plugging receiver to HUB really solve the issue with loosing connection.
Had receiver in front USB on my desktop which was circa 2m away from controller and was loosing connection. Then I used the USB extender which came with controller and got it to 1.5m from me but still random connection lost (less frequent), then moved 1m from controller but still connection lost could happen, rarely but still could occur. Then I read in this thread to try HUB, I was skeptical about it but I tried it (nothing to loose). I hook the receiver to HUB which is circa 4m away from me, next to 2.4GHz dongle for headset, above WiFi router (both 2.4 and 5GHz), behind 2 Bluetooth dongles and unifying receiver (before it was in front of these, closest to me, now behind furthest possible) and not single lost of signal so far. So thank You to whom came to idea with USB HUB, sound weird but it works!