Newegg buying and purchase quality?

[Biowire20]

So im building a new computer and i keep hering people say newegg is great to get computer stuff is the website safe to purchase stuff with a credit card? and if so how is there delivery?

[RushDown_Fox]

The delivery's been good for me: No broken parts or anything that hasn't caused even the slightest damage to the parts in my profile that make up my gaming rig.

[KIDZAP]

I use Newegg exclusively for computer builds. Best prices and usually one or two day delivery. Have never had a problem in last 20 years of building computers.

[Biowire20]

ok kool thanks guys since i have read your post i have recently purchased a new part from newegg to kick off my new 2014 pc build thank you guys!

[tensionfade]

Might be too late for this but newegg is excellent. The first time I ordered from there though, there was a delay for them to verify my info. I wasn't using any odd payment methods, it may have been just to prevent fraud. That was a while back, so I don't know if they still do that, or what the circumstance was. That said, newegg has good stuff and they have shipped fast each time since then.

[Spawn of Totoro]

Newegg has always been good for me. Usually get free 2 day shipping and at least 15% off what ever I am buying (or more).

My brother-on-law, however, has stopped using it due to receiving a defective product then having to ship it back twice (@ $15 each time, one time to Newegg, one time to the Manufacturer). They said they couldn't find anything wrong with it, but when he got it back, it had bent pins (not sure where as it was a newer mobo) that were not there when he shipped it back (USB port was bad). Luckily he had photos to prove it. Send it to the manufacturer the second time, got a new replacement board.

[_I_]

newegg also has a good return policy
if any components dont work you can contact support and they will ship a new part when they recieve the damaged one

[Maverick]

newegg is great, I have bought from them since 2007. they even gave me a $5,000 credit line.

[Dr. Gregory House, M.D.]

Spawn of Totoro님이 먼저 게시:

Newegg has always been good for me. Usually get free 2 day shipping and at least 15% off what ever I am buying (or more).

My brother-on-law, however, has stopped using it due to receiving a defective product then having to ship it back twice (@ $15 each time, one time to Newegg, one time to the Manufacturer). They said they couldn't find anything wrong with it, but when he got it back, it had bent pins (not sure where as it was a newer mobo) that were not there when he shipped it back (USB port was bad). Luckily he had photos to prove it. Send it to the manufacturer the second time, got a new replacement board.

Just happened to my friend, he tried to make a budget $500 PC. First time getting parts it simply didn't work, he called up Newegg and they couldn't figure out what was wrong so he shipped back the mobo and PSU. Got them back still didn't work, this time it was a PSU issue. He sends it back and the final time PSU just blanks out (It's a CX600). I've personally never used them but I'd definately be weary.

[Bad 💀 Motha]

Newegg themselves, very good indeed.
However, like anything u buy u need to do your homework and if u are building a system, try to get all the basic needed parts (what is needed to power it up and basically run it) at one time, so that should something not work u will be within the return policy. Spreading out a build order due to low funds is just asking for troubles. As some like to go this route and I always can't help but shake my head when I get a customer coming in who says they did this. If u can't afford to buy enough in order to get a system up and running when u make your order, then it can obviously wait until u have enough cash to make the initial build all in one order (or at least very close together with the timing of purchases).

[PowerHaus930]

Some computer hardware has a tendency to be DOA or have problems from the factory. I have heard of more DOA PC hardware purchased brand new than any other product I have seen or heard of. I don't why this is but you can't blame Newegg for selling you a bad piece of hardware. It's the manufacturer that sold Newegg the hardware and Newegg can't test all of their prodcuts before selling them.

[Bad 💀 Motha]

And while a retailer like Newegg has a fairly standard return policy (30 days on supported purchases) do not think u are out of luck entirely should u be beyond the return policy, there is a manufacture warranty as well, but that coverage (and how well that support will be) will differ depending on the hardware brand, model, etc. So please know this kind of info before buying. If you try to save a few bucks and go with generic stuff, u might end up with no real support once u are beyond the retailers return policy. LiteOn for example has very poor support, but it is one of the cheapest priced hardware around, so go figure.

Above all just know the details of what you are buying and what is involved in dealing through the manufacture support/warranty/rma services should u need to go this route.

[dvs_x]

I have been buying all of my parts from Newegg for years now and it has always been great no doa's fast shipping etc.

[Rove]

Newegg just sells stuff. They sell good stuff, they sell bad stuff and ocassionally they might even sell defective stuff (probably not on purpose) due to some sort of error or damage.

I mean they DO NOT verify that each component they sell is in working quality when they get it from the manufacturer. To do so would be making new goods into used good and breaking all sorts of packaging seals and trade regulations about the sale of new goods.

I've had to send stuff back to them both due to their fault and due to my fault. When it's their fault so far they have paid for shipping and everything in full.

It's always possible that one day they'll drop a brick on my foot and then refuse to pay for the return (and I have heard some people complain of this in a few bad product reviews) but it has not happened so far. I hope it does not happen.

Generally I try not to worry too much about the "quality" of the retailer but rather the quality of the products I buy and I just buy them from whoever has the sweetest deal, Newegg or otherwise. Most places offer courier shipping to my door. I live "relatively" rurally so it does take a while but usually never too long.

If I need some new electronics or computer parts tomorrow and Newegg has the best price on whatever fits the bill then I'll buy it from them, if they don't have the best price I'll buy from NCIX or whoever does.

[HD Road Glide]

Newegg is awesome, I just built my PC and ordered everything at one time, My order was huge and costly, but the prices were fair, shipping was fast, nothing was damaged in transit.

[Big Al]

Amazon has superior customer service and return policies in my opinion. My 2 cents.