help with bluetooth :: Hardware and Operating Systems

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Zeorthekiwi 2014. ápr. 7., 1:39

help with bluetooth

I have a alienware 14 with bluetooth however it stopped working so i uninstalled the drivers and download the new ones from the dell website and in the instalion it says please activate bluetooth using wireless switch so i hit fn + f2 which has the wireless logo and nothing happens. p.s im on windows 8.1

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_I_ 2014. ápr. 7., 2:04

is there a wireless switch on the notebook?

http://www.uni.edu/resnet/sites/default/files/wireless-switch.jpg

and look for a wireless light

most use the same switch for bluetooth and wifi

Zeorthekiwi 2014. ápr. 7., 2:14

SilentHorizon 2014. ápr. 7., 8:20

it it a touch button?

Zeorthekiwi 2014. ápr. 7., 8:40

it is the f2 key

SilentHorizon 2014. ápr. 7., 8:44

ok. check on device manager and see if device manager flags anything with bluetooth on it.

Zeorthekiwi 2014. ápr. 7., 8:46

i did there is nothing

the bluetooth shows up as unknown device

Legutóbb szerkesztette: rotNdude; 2014. ápr. 7., 8:52

rotNdude 2014. ápr. 7., 9:05

This may help

http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/alienware-m14x-r2-bluetooth-not-working-after/166448bd-c276-41fb-b461-6cd99f8cbf14

http://www.dell.com/support/drivers/us/en/04/Product/alienware-m14x-r2

Zeorthekiwi 2014. ápr. 7., 9:17

all i need to know is why is it saying activate bluetooth using wirelees switch

ok now it says please uninstall the previous bluetooth instltion even though there in none i checked device

Legutóbb szerkesztette: rotNdude; 2014. ápr. 7., 10:15

_I_ 2014. ápr. 7., 9:21

if it shows up as an unknown device, reinstall the bluetooth drivers

Zeorthekiwi 2014. ápr. 7., 9:24

i try to reinstall but then in the middle of instlation it says please active bluetooth using wireless switch

#10

Bad 💀 Motha 2014. ápr. 7., 10:20

SO do that.

It should be Fn + F2
That key has multiple modes. You can enable/disable WiFi + BT + WAN all through that hotkey.

And I wouldn't get the drivers from Dell. As the device is Intel, so I would go to Intel.com and get those drivers, as they update them much more often. You just need to know the model# of the WiFi card/device. As that includes the BT capability along side your LAN/Internet Wireless device.

#11

rotNdude 2014. ápr. 7., 10:20

Go into the BIOS and see if the Bluetooth is enabled.

#12

Bad 💀 Motha 2014. ápr. 7., 10:22

rotNdude eredeti hozzászólása:
Go into the BIOS and see if the Bluetooth is enabled.

That too. Course by default it should be already unless it was changed.
And there should be a setting to cooinside with what u can control from the Fn + F2 hotkey. Make sure it is at least set to WiFi + BT.

In Windows, when u use the WiFI + BT hotkey, you should see an enable/disable toggle showing up in graphical OSD form, as that works through the Alienware OSD app/service that runs in the background.

Legutóbb szerkesztette: Bad 💀 Motha; 2014. ápr. 7., 10:23

#13