help with bluetooth

[Zeorthekiwi]

I have a alienware 14 with bluetooth however it stopped working so i uninstalled the drivers and download the new ones from the dell website and in the instalion it says please activate bluetooth using wireless switch so i hit fn + f2 which has the wireless logo and nothing happens. p.s im on windows 8.1

[_I_]

is there a wireless switch on the notebook?

http://www.uni.edu/resnet/sites/default/files/wireless-switch.jpg

and look for a wireless light

most use the same switch for bluetooth and wifi

[Zeorthekiwi]

no

[SilentHorizon]

it it a touch button?

[Zeorthekiwi]

it is the f2 key

[SilentHorizon]

ok. check on device manager and see if device manager flags anything with bluetooth on it.

[Zeorthekiwi]

i did there is nothing

the bluetooth shows up as unknown device

[rotNdude]

This may help

http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/alienware-m14x-r2-bluetooth-not-working-after/166448bd-c276-41fb-b461-6cd99f8cbf14

http://www.dell.com/support/drivers/us/en/04/Product/alienware-m14x-r2

[Zeorthekiwi]

all i need to know is why is it saying activate bluetooth using wirelees switch

ok now it says please uninstall the previous bluetooth instltion even though there in none i checked device

[_I_]

if it shows up as an unknown device, reinstall the bluetooth drivers

[Zeorthekiwi]

i try to reinstall but then in the middle of instlation it says please active bluetooth using wireless switch

[Bad 💀 Motha]

SO do that.

It should be Fn + F2
That key has multiple modes. You can enable/disable WiFi + BT + WAN all through that hotkey.

And I wouldn't get the drivers from Dell. As the device is Intel, so I would go to Intel.com and get those drivers, as they update them much more often. You just need to know the model# of the WiFi card/device. As that includes the BT capability along side your LAN/Internet Wireless device.

[rotNdude]

Go into the BIOS and see if the Bluetooth is enabled.

[Bad 💀 Motha]

Първоначално публикувано от rotNdude:

Go into the BIOS and see if the Bluetooth is enabled.

That too. Course by default it should be already unless it was changed.
And there should be a setting to cooinside with what u can control from the Fn + F2 hotkey. Make sure it is at least set to WiFi + BT.

In Windows, when u use the WiFI + BT hotkey, you should see an enable/disable toggle showing up in graphical OSD form, as that works through the Alienware OSD app/service that runs in the background.

[Zeorthekiwi]

ok i will try the intel thing

[Bad 💀 Motha]

Wait which Dell.com Drivers did u already try?

Dell Wireless 380 Bluetooth Driver
-or-
Intel Centrino Wireless-N 2230 Bluetooth Driver