Targus mouse not connecting to mac. :: Hardware and Operating Systems

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22b3 2014. ápr. 5., 17:00

Targus mouse not connecting to mac.

Quite recently my Targus mouse hasn't been connecting itself to my mac. It's blue light turns on when i turn the mouse on(it's wireless) but when i plug in the small usb thing, it doesn't connect to my computer. Anyone who is experienced in this, help please?

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1–14/14 megjegyzés mutatása

_I_ 2014. ápr. 5., 19:55

does the mouse work on another pc?

22b3 2014. ápr. 5., 19:57

I don't have any other pc's then the one i use.

_I_ 2014. ápr. 5., 20:32

try different usb port

22b3 2014. ápr. 5., 20:35

I've already tried that. It does not connect.

_I_ 2014. ápr. 5., 21:09

is there a connect button on the mouse?
or sync software for the reciever?

22b3 2014. ápr. 5., 21:13

I've tried every option listed.
-Plugging the USB thinger that connects it to my computer in to different ports.
-Turning the mouse on/off.
-Replacing the batteries.
-Cleaning the USB port.
-Restarting the computer.
As far as i know, i can't sync my mouse. Already tried bluetoothing it. Didn't work.

Bad 💀 Motha 2014. ápr. 5., 21:21

What is the model of the mouse?

22b3 2014. ápr. 5., 21:23

Umm, I'm not particulary sure how to tell you. I see a list of numbers?
Model: AMW5OUS
Thats the only thing that says model.

Bad 💀 Motha 2014. ápr. 5., 21:29

Ensure the batteries work, either check with volt meter, or use new ones. Do not mix different battery brands or mix old/new ones.

Turn on the mouse to ensure its light works.

Plug in the wireless receiver to a USB port.

Press the connect button on the receiver side. When u do this the LED on receiver should go from a solid-state to a flashing-state.

Then u quickly press the connect button on the mouse (usually located on the bottom).

Once connected the receiver LED should return to a solid-state. However if u fail to have a connection, try the connect process again. As the receiver will only go into a "wait for signal" flashing state for a very short time period.

If u still fail to get a connection, go in the Device Manager of the OS (I'm not very familiar with Mac for this part) and manually remove/uninstall the device. Then physically remove the device and turn it off. Restart the system and re-try the entire process.

Legutóbb szerkesztette: Bad 💀 Motha; 2014. ápr. 5., 21:31

22b3 2014. ápr. 5., 21:31

I have tried most of those options you have stated already. I am not mixing batteries. I don't have a "connect button", just the on/off button.
The light is a solid blue state, even when disconnecting it, reconnecting it, etc.

#10

Bad 💀 Motha 2014. ápr. 5., 21:37

Ok yes I see your model uses the plug and play micro usb receiver.
Should auto-connect whenever the receiver is plugged in and mouse is turned on.

Well all I say is try on another system, if still does not work, either the receiver or the mouse is most likely defective. Targus Support can most likely replace it under warranty.

#11

22b3 2014. ápr. 5., 21:38

Wish i still had the warranty. I don't know how long ago i got the mouse. I'll see if any of my friends have computers, and if i can get it to connect. If not i'll try spending a little more money on computer mice in the future.

#12