why does my monitor only output 30hz at 4k with hdmi ?

[Masychefx2]

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[emoticorpse]

What monitor you have? What GPU you have? Is it the only display?

Is there a reason you don't want to use displayport?

[Masychefx2]

Publicado originalmente por emoticorpse:

What monitor you have? What GPU you have? Is it the only display?

Is there a reason you don't want to use displayport?

it is an old monitor it does display 4k at 60hz via displayport. i need to use hdmi because it is an xbox one x

thanks

[emoticorpse]

Publicado originalmente por Masychefx2:

Publicado originalmente por emoticorpse:

What monitor you have? What GPU you have? Is it the only display?

Is there a reason you don't want to use displayport?

it is an old monitor it does display 4k at 60hz via displayport. i need to use hdmi because it is an xbox one x

thanks

Hmm, well I don't know much about consoles. Not the display and not the cable?. Maybe there's a setting in the console? I don't know much about those. Maybe someone else can help with this.

[Masychefx2]

Publicado originalmente por emoticorpse:

Publicado originalmente por Masychefx2:

it is an old monitor it does display 4k at 60hz via displayport. i need to use hdmi because it is an xbox one x

thanks

Hmm, well I don't know much about consoles. Not the display and not the cable?. Maybe there's a setting in the console? I don't know much about those. Maybe someone else can help with this.

thanks for trying to help cheers

[Cathulhu]

Probably one of those older displays that do 4k60Hz only over DisplayPort and have HDMI ports too old to carry enough bandwidth for more than 4k30Hz.

What is the brand and model of that particular display?

[Masychefx2]

Publicado originalmente por Cathulhu:

Probably one of those older displays that do 4k60Hz only over DisplayPort and have HDMI ports too old to carry enough bandwidth for more than 4k30Hz.

What is the brand and model of that particular display?

ASUS PB287Q

thankyou!

[Bad 💀 Motha]

Try a different HDMI cable as well.
Also double check the Settings within the Xbox

[Omega]

It can have various reasons.

1. The HDMI port on the screen is not capable of doing 60@4K (This is suprisingly common)
2. Your HDMI cable is not capable of doing 60@4K
3. Your PC HDMI port is not capable of doing 60@4K

Check the HDMI versions of everything. For 4K 60Hz you want HDMI 2.0 or higher.

HDMI 1.4b can also do 60hz at 4K, but you will have to turn down the subsampling to 4:2:0.

[_I_]

x1x can do 4kp60 or 4ki60 (30 full freames/sec)
imho, with the x1x its not a huge difference, when gaming the x1x will need to do alot of tricks to hold its fps above 30 at 4k anyway
display scaling, blurring, blending, tearing etc..

with a fast internet connection, using ms cloud play would be better at 4k imho

[Lord Flashheart]

Publicado originalmente por Masychefx2:

.

My guess is either the monitor, or the GPU can only display/output hdmi 1.4

[Cathulhu]

https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/PB287/PB287Q_English.pdf?model=PB287Q

Last page, 4k60Hz is exclusively supported over DisplayPort. HDMI can only do up to 4k30Hz.

[MancSoulja]

Just make sure you're using a HDMI 2.0+ cable from the console and use a HDMI to DP adaptor at the TV end.

[Masychefx2]

Publicado originalmente por Cathulhu:

https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/PB287/PB287Q_English.pdf?model=PB287Q

Last page, 4k60Hz is exclusively supported over DisplayPort. HDMI can only do up to 4k30Hz.

i should research before i post. thanks

[Cathulhu]

That monitor has only one DisplayPort and it is already in use.

[Lord Flashheart]

Publicado originalmente por Cathulhu:

https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/PB287/PB287Q_English.pdf?model=PB287Q

Last page, 4k60Hz is exclusively supported over DisplayPort. HDMI can only do up to 4k30Hz.

Really?
My android TV is 4k 60Hz. My GPU can do that with no issues.