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报告翻译问题
Motherboard & BIOS version specifically; but also any add-in cards, etc. as well. What you are describing can happen for a few reasons; such as the CLR CMOS/NVRAM jumper being set incorrectly, or some instability in the configuration causing POST to fail during the reboot and booting to BIOS/UEFI with defaults/safeboot.
When it boots you into BIOS check if you are able to navigate by keyboard if the mouse isn't working. If so then you are likely booted into a bios safeboot; if not then something (likely something with an option ROM, such as GPU, NIC, etc. is causing the EFI to hang). The clock in BIOS isn't going to be a good indicator of if it has "locked up" or not. The RTC can still be functioning if EFI has passed control to an option ROM which is hung/firmware crashed.
try fixing the boot configuration data store
https://www.lifewire.com/how-to-rebuild-the-bcd-in-windows-2624508
if that doesn't help, see if you can access the efi shell directly from within the bios, if not, you will need to prepare a usb with an efi shell.
you can use the efi shell interface to figure out what the efi bootloader is doing.
but then, it would only reset to defaults when the psu is off, or loses power for a few minutes
Yep this was the second example I was talking about. It fails to POST and will reset and safeboot into BIOS/UEFI with the "safe defaults".
my motherboard is a gigabyte ax370 gaming 3 BIOS is F41a (2019)
I did have a wifi card via PCI slot. but i dont use it any more so i removed it. would it be worth putting back in?
i dont think it would be a CLR CMOS/NVRAM jumper cause my PC worked in the old case, and no jumper were touched more over.
So i tried to follow the steps inthe link, but it asks me to boot up in Advanced options and select Command prompt. But i dont have that option. i only have "start up settings"