1 slot of my mb is burned. Why ?

[Myosotis1973]

Hello there,

I have a gigabyre am4 B550 DS3H and 1 of my slot has just burned but I don't why ???
Could you explain me please ?
Thank you in advance for your replies.

[humboldt]

i cant say why, but exchange your mainboard...using it furthermore is dangerous to you...!

[nullable]

Origineel geplaatst door Kerozen1973:

Hello there,

I have a gigabyre am4 B550 DS3H and 1 of my slot has just burned but I don't why ???
Could you explain me please ?
Thank you in advance for your replies.

Which slot? What were the circumstances? Not a lot of details in your post to make an educated guess on. As is the best explanation is, "We don't live in a perfect universe, sometimes hardware is defective, and someone is going to win that lottery. Congratulations."

If it's under warranty you can see about an RMA.

[Hairy Hands Harry]

A wild guess. Something was dropped into it and caused a short. Like maybe a case screw.

[Myosotis1973]

My A2 slot is burned only.

[Cathulhu]

Was a RAM stick in it when it happened?

[Vox]

Origineel geplaatst door Kerozen1973:

My A2 slot is burned only.

Is there a burn mark on the slot? Any burn marks on the ram stick too?

[Myosotis1973]

I bought 1 kit of RAM on eBay and I tried them and my A2 and B2 slots have burned. When I try another RAM in my A2 slot my computer starts but not my hotas, keyboard, screen... The kit that I bought in ebay was 2 x 16 Go DDR4 crucial 3200 MHz. I noticed that the kit was compatible.

[Hairy Hands Harry]

Sounds like you got defective ram and now your motherboard is ruined.
:(

[Phénomènes Mystiques]

One of my worst fears...

[Myosotis1973]

Yes I think that I will buy another mb. Maybe another cpu too. I stopped to buy on ebay.

[_I_]

if they are new, you can rma the board and ram
contact the mfg for both and fill out the forms

[Hairy Hands Harry]

If it is not too late. Buy from a real retailer where you can do returns. Amazon. Newegg, Best Buy, etc.

[A&A]

Buying RAM from ebay is dangerous.

[Myosotis1973]

Origineel geplaatst door A&A:

Buying RAM from ebay is dangerous.

I bought on ebay because it was cheap because I bought my gc on ebay and my cg is good.