samsung earphones microphone not working

[Dedesjusz]

they've been working fine on my windows 10 laptop but the microphone won't show up nor work on my new windows 7 ultimate pc, could anyone help?

[Cathulhu]

Is it a laptop as well, or a desktop PC? The latter usually do not support the 3 channel 3.5mm jack. You'd need a Y-splitter to split Stereo from the mic and use the respective green and pink ports.

[Dedesjusz]

Ursprungligen skrivet av Cathulhu:

Is it a laptop as well, or a desktop PC? The latter usually do not support the 3 channel 3.5mm jack. You'd need a Y-splitter to split Stereo from the mic and use the respective green and pink ports.

a desktop pc, also thanks for the info

[Bad 💀 Motha]

Desktops do not have a single jack that supports Earphone + Mic in a single jack, many Laptops for some years have had this. For Desktops you will need a
1x 3.5mm 4pole Female -to- 2x 3.5mm 3pole Male adapter.

Here is an example of one.
https://www.amazon.com/dp/B07G36WQ1J

[Dedesjusz]

Ursprungligen skrivet av Bad 💀 Motha:

Desktops do not have a single jack that supports Earphone + Mic in a single jack, many Laptops for some years have had this. For Desktops you will need a
1x 3.5mm 4pole Female -to- 2x 3.5mm 3pole Male adapter.

Here is an example of one.
https://www.amazon.com/dp/B07G36WQ1J

thanks for the help, though i don't trust sites like amazon

[Cathulhu]

Feel free to shop elsewhere, but what Bad Motha linked is what i was talking about.