Всички дискусии > Steam форум > Hardware and Operating Systems > Подробности за темата
TheBlindDragon 11 дек. 2018 в 21:54
Problem loading games on external hard drive
ever since the windows update on the 6th, I haven't been able to load games on my external hard drive. They start to load up, then the game, steam, and even task manager freeze up for a few minutes. Any ideas on whats happening?
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Показване на 1-15 от 28 коментара
_I_ 11 дек. 2018 в 21:58 
verify game cache
#1
TheBlindDragon 11 дек. 2018 в 22:08 
Първоначално публикувано от _I_:
verify game cache
that also freezes it up
#2
_I_ 11 дек. 2018 в 22:13 
then enther the drive is going bad, or it got a different dive letter

check windows error checking on the drive
winkey+e
right click on the drive, and tools tab check for errors
#3
TheBlindDragon 11 дек. 2018 в 22:30 
Първоначално публикувано от _I_:
then enther the drive is going bad, or it got a different dive letter

check windows error checking on the drive
winkey+e
right click on the drive, and tools tab check for errors
alright I did it and it found errors

Chkdsk was executed in scan mode on a volume snapshot.

Checking file system on D:
Volume label is Seagate Backup Plus Drive.

Stage 1: Examining basic file system structure ...

627712 file records processed. File verification completed.

647 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...

70 reparse records processed. Read failure with status 0xc0000010 at offset 0x6d81c4000 for 0x1000 bytes.
Read failure with status 0xc0000010 at offset 0x6d81c3000 for 0x2000 bytes.
A disk read error occurredc0000010
Found corruption in index "$I30" of directory "\Steam\steamapps\common\DOOM\base\generated\cm\maps\dynamicsnapmap\4_b_ind_hub_incline\snapmaps\func <0x3,0x105f>"
... queued for offline repair.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00 ................
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
Found a mis-ordered index "$I30" from directory "\Steam\steamapps\common\DOOM\base\generated\cm\maps\dynamicsnapmap\4_b_ind_hub_incline\snapmaps\func <0x3,0x105f>"
... queued for offline repair.
Read failure with status 0xc0000010 at offset 0x6d81d3000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x6d81cd000 for 0x10000 bytes.
Read failure with status 0xc0000483 at offset 0x6d81d3000 for 0x1000 bytes.
A disk read error occurredc0000483
Found a bad index "$I30" in directory "\Steam\steamapps\common\Counter-Strike Global Offensive\csgo\materials\panorama\images\icons\achievements <0x9,0x158ee>"
... queued for offline repair.
The down pointer of current index entry with length 0x78 is invalid.
70 cf 00 00 00 00 09 00 78 00 5a 00 01 00 00 00 p..... .x.Z.....
ee 58 01 00 00 00 09 00 96 56 f9 d8 7d 15 d4 01 îX.... .–V..}...
96 56 f9 d8 7d 15 d4 01 a9 71 d2 1f 81 15 d4 01 –V..}....q.....
96 56 f9 d8 7d 15 d4 01 00 20 00 00 00 00 00 00 –V..}.... ......
e2 17 00 00 00 00 00 00 20 00 00 00 00 00 00 00 â....... .......
0c 02 48 00 45 00 41 00 44 00 53 00 48 00 7e 00 ..H.E.A.D.S.H.~.
32 00 2e 00 4a 00 50 00 47 00 00 00 00 00 00 00 2...J.P.G.......
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
Found a mis-ordered index "$I30" from directory "\Steam\steamapps\common\Counter-Strike Global Offensive\csgo\materials\panorama\images\icons\achievements <0x9,0x158ee>"
... queued for offline repair.
Read failure with status 0xc00000a3 at offset 0x5ef2622000 for 0x1000 bytes.
Found corruption in index "$I30" of directory "\Steam\steamapps\common\Kerbal Space Program\GameData\Squad\Spaces\PodCockpit <0x5,0x53531>"
... queued for offline repair.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00 ................
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ?? ÿÿÿÿÿÿÿÿ........
Found a mis-ordered index "$I30" from directory "\Steam\steamapps\common\Kerbal Space Program\GameData\Squad\Spaces\PodCockpit <0x5,0x53531>"
... queued for offline repair.

682538 index entries processed. Index verification completed.
Found 22 missing entries (\Steam\steamapps\common\DOOM\base\generated\cm\maps\dynamicsnapmap\4_b_ind_hub_incline\snapmaps\func\snap_dynamic_493.bcm <0x9,0x1054>, ...) in index "$I30" of directory "\Steam\steamapps\common\DOOM\base\generated\cm\maps\dynamicsnapmap\4_b_ind_hub_incline\snapmaps\func <0x3,0x105f>"
... queued for offline repair.
Found 10 missing entries (\Steam\steamapps\common\Kerbal Space Program\GameData\Squad\Spaces\PodCockpit\model.mu <0x7,0x22f64>, ...) in index "$I30" of directory "\Steam\steamapps\common\Kerbal Space Program\GameData\Squad\Spaces\PodCockpit <0x5,0x53531>"
... queued for offline repair.
Found 14 missing entries (\Steam\steamapps\common\Counter-Strike Global Offensive\csgo\materials\panorama\images\icons\achievements\gun_game_conservationist.jpg <0xa,0xa40b>, ...) in index "$I30" of directory "\Steam\steamapps\common\Counter-Strike Global Offensive\csgo\materials\panorama\images\icons\achievements <0x9,0x158ee>"
... queued for offline repair.

70 reparse records processed.
Stage 3: Examining security descriptors ...
Security descriptor verification completed.

27414 data files processed. CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has found problems that must be fixed offline.
Please run "chkdsk /spotfix" to fix the issues.

1953513559 KB total disk space.
1649936920 KB in 359627 files.
172056 KB in 27415 indexes.
753375 KB in use by the system.
65536 KB occupied by the log file.
302651208 KB available on disk.

4096 bytes in each allocation unit.
488378389 total allocation units on disk.
75662802 allocation units available on disk.

----------------------------------------------------------------------


Stage 1: Examining basic file system structure ...

Stage 2: Examining file name linkage ...
The index buffer at VCN 0x1 of index $I30 in file 0x105f
cannot be read.
Correcting error in index $I30 for file 105F.
The index bitmap $I30 in file 0x105f is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 105F.
Sorting index $I30 in file 105F.
The index buffer at VCN 0x6 of index $I30 in file 0x158ee
cannot be read.
Correcting error in index $I30 for file 158EE.
The index bitmap $I30 in file 0x158ee is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 158EE.
Sorting index $I30 in file 158EE.
The index buffer at VCN 0x0 of index $I30 in file 0x53531
cannot be read.
Correcting error in index $I30 for file 53531.
The index bitmap $I30 in file 0x53531 is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 53531.
Sorting index $I30 in file 53531.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file SNAP_D~1.BCM (1054) into directory file 105F.
Recovering orphaned file SNAP_D~1.BCM (1054) into directory file 105F.
Recovering orphaned file SNAP_D~2.BCM (1055) into directory file 105F.
Recovering orphaned file SNAP_D~2.BCM (1055) into directory file 105F.
Recovering orphaned file SNAP_D~3.BCM (1056) into directory file 105F.
Recovering orphaned file SNAP_D~3.BCM (1056) into directory file 105F.
Recovering orphaned file SNAP_D~4.BCM (1057) into directory file 105F.
Recovering orphaned file snap_dynamic_496.bcm (1057) into directory file 105F.
Recovering orphaned file SNAP_D~4.BCM (1057) into directory file 105F.
Recovering orphaned file snap_dynamic_496.bcm (1057) into directory file 105F.
Skipping further messages about recovering orphans.
46 unindexed files recovered to original directory.

Stage 3: Examining security descriptors ...
#4
TheBlindDragon 11 дек. 2018 в 22:37 
Should I just uninstal DOOM, csgo, and kerbal space program?
#5
Jamebonds1 11 дек. 2018 в 22:41 
What are type of connection to external hard drive are you on? USB?
Последно редактиран от Jamebonds1; 11 дек. 2018 в 22:41
#6
TheBlindDragon 11 дек. 2018 в 22:42 
Първоначално публикувано от Jamebonds1:
What are type of connection to external hard drive are you on? USB?
yep
#7
Jamebonds1 11 дек. 2018 в 23:53 
About that. I wouldn't recommend that since USB are known to have power fail, issue, bug, etc. So I would recommend a new internal hard drive. I have Oscilloscope at work, it has USB bug.
#8
Supafly 12 дек. 2018 в 2:18 
Първоначално публикувано от Jamebonds1:
About that. I wouldn't recommend that since USB are known to have power fail, issue, bug, etc. So I would recommend a new internal hard drive. I have Oscilloscope at work, it has USB bug.
^^This^^

Use the USB drive to store games you're not currently playing. This way you can use the Move install folder to and from the USB Drive and an internal drive so you don't need to download games all the time.
#9
MA☝Omgwtfbbqstfu™ 12 дек. 2018 в 5:43 
eh its just bad luck, i have banks of external usb drives that have games and other stuff and its never a problem. It has to be going a write during a power fail for anything bad to happen, and how often do games write, most save in your user directory now to boot so the game files are just read only, its not a problem.
#10
Talby 12 дек. 2018 в 7:25 
If you can, isolate the problem from the USB adapter and the drive itself - open up the case and remove the HDD from it and connect locally via SATA and do the usual health checks via crystaldiskinfo or the like.
#11
Jamebonds1 12 дек. 2018 в 17:33 
Първоначално публикувано от Talby:
If you can, isolate the problem from the USB adapter and the drive itself - open up the case and remove the HDD from it and connect locally via SATA and do the usual health checks via crystaldiskinfo or the like.
I wouldn't recommend it for OP to do this. He might not know about it.
#12
Crystal Sharrd 12 дек. 2018 в 17:43 
Funny, a similar thing happened to me with a Seagate external hard drive after the latest Windows Update.Chkdsk reports unreadable file sectors, and Windows attempted to update its driver with a driver meant for an Apple iPod (if I'm reading the Windows Event Viewer correctly).


Първоначално публикувано от MA☝Omgwtfbbqstfu™:
eh its just bad luck, i have banks of external usb drives that have games and other stuff and its never a problem. It has to be going a write during a power fail for anything bad to happen, and how often do games write, most save in your user directory now to boot so the game files are just read only, its not a problem.
Well then, that explains why I can still copy files from the external hard drive using Windows Explorer.
#13
TheBlindDragon 12 дек. 2018 в 17:59 
Първоначално публикувано от Suicidal Monkey:
Първоначално публикувано от Jamebonds1:
About that. I wouldn't recommend that since USB are known to have power fail, issue, bug, etc. So I would recommend a new internal hard drive. I have Oscilloscope at work, it has USB bug.
^^This^^

Use the USB drive to store games you're not currently playing. This way you can use the Move install folder to and from the USB Drive and an internal drive so you don't need to download games all the time.
Heres the thing, ever since I put in my new gtx 960 I literally can't fit an internal hard drive.
#14
The Giving One 12 дек. 2018 в 19:07 
You "can" have Steam/games on externals, as some do it fine, but everything has to be set up exactly perfect, with antivirus, Windows Power Plan (drive going to sleep), drivers up to date, etc.

However, this is just one reason that the support page state that externals are not recommended with Steam. Especially if the drive becomes disconnected (sleep) at an inopportune time.

https://support.steampowered.com/kb_article.php?ref=7418-YUBN-8129

It is not recommended that you install Steam to an external hard drive, due to potential performance issues.

External Hard Drives

External hard drives are not recommended for use with Steam or Steam's games. Aside from many potential performance issues, external hard drives may connect or disconnect from the computer at inopportune times as part of their normal operations. If you encounter this issue with an external drive, install Steam and your games to an internal drive instead.


https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998
#15
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